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Life Insurance Case Manager Jobs (NOW HIRING)

Spectrum Health Systems

Case Manager

Westborough, MA · On-site

$21 - $23/hr

Company-paid life insurance/employee assistance programs * Generous paid time off accrual * Tuition ... Providing documented individual and group clinical services and case management to clients with ...

Spectrum Health Systems

Case Manager

Westborough, MA · On-site

$21 - $23/hr

Company-paid life insurance/employee assistance programs * Generous paid time off accrual * Tuition ... Providing documented individual and group clinical services and case management to clients with ...

The McCrimmon Agency

Life Insurance Agent

Madison, WI · On-site +1

$30K - $160K/yr

As a Life Insurance Agent with The McCrimmon Agency, you will: * Meet virtually with individuals ... Develop and manage your own client relationships * Participate in training and coaching ...

The McCrimmon Agency

Life Insurance Agent

Dayton, OH · On-site +1

$30K - $160K/yr

As a Life Insurance Agent with The McCrimmon Agency, you will: * Meet virtually with individuals ... Develop and manage your own client relationships * Participate in training and coaching ...

The Leber Agency

Life Insurance Agent

Evansville, IN · On-site +1

$125K - $175K/yr

Manage sales administrative tasks such as documentation, policy processing, and maintaining ... A current life insurance license and NPN * A strong, coachable work ethic * High character and ...

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Life Insurance Case Manager information

See salary details

$32.5K

$50.8K

$74K

How much do life insurance case manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for life insurance case manager in the United States is $50,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $59,000.00 per year, depending on experience, location, and employer.

What does a life insurance case manager do?

A Life Insurance Case Manager oversees the application process for life insurance policies, acting as a liaison between clients, agents, and insurance carriers. They ensure that all necessary documentation is collected, review applications for completeness, and follow up on outstanding requirements. Their role includes tracking the progress of cases, resolving any issues that arise, and facilitating communication to ensure timely policy approvals. By managing these details, they help clients smoothly secure the life insurance coverage they need.

What are the key skills and qualifications needed to thrive as a life insurance case manager?

To thrive as a Life Insurance Case Manager, you need a solid understanding of life insurance products, underwriting processes, and case management, typically supported by experience in insurance or a related field. Proficiency with CRM software, electronic case management systems, and industry-specific portals is often necessary. Strong organizational skills, attention to detail, and effective communication with clients and underwriters set top performers apart. These skills are crucial for efficiently managing cases, ensuring policy accuracy, and providing excellent customer service throughout the application process.

What are some common challenges faced by life insurance case managers, and how can they be addressed?

Life Insurance Case Managers often encounter challenges such as managing multiple cases with varying deadlines, coordinating communication between agents, underwriters, and clients, and ensuring that all required documentation is accurate and complete. These challenges can be addressed by developing strong organizational skills, maintaining clear and frequent communication with all stakeholders, and staying up to date with industry regulations and company guidelines. Utilizing case management software and setting up efficient workflows can also greatly improve efficiency and reduce errors.

What is the difference between Life Insurance Case Manager vs Claims Adjuster?

AspectLife Insurance Case ManagerClaims Adjuster
Required CredentialsLicenses, insurance knowledge, sometimes certificationsLicenses, insurance knowledge, sometimes certifications
Work EnvironmentOffice, remote, client interactionsOffice, field, client interactions
Employer & IndustryInsurance companies, health providersInsurance companies, third-party administrators
Search & Comparison IntentUnderstanding roles, career paths, job dutiesUnderstanding claims process, job duties, career options

Both roles require insurance knowledge and licensing, but a Life Insurance Case Manager primarily manages ongoing client cases and policy issues, while a Claims Adjuster focuses on evaluating and settling insurance claims. The roles often overlap in industry and work environment, but their core responsibilities differ, making this comparison useful for those exploring careers or job opportunities in the insurance sector.

Are life insurance case managers in demand?

Life insurance case managers are in demand due to the growing need for claims processing, policy management, and customer service in the insurance industry. Employment opportunities often require strong communication skills, knowledge of insurance policies, and relevant certifications, with job growth expected to align with the overall expansion of the insurance sector.

What cities are hiring for Life Insurance Case Manager jobs?

Cities with the most Life Insurance Case Manager job openings:

What states have the most Life Insurance Case Manager jobs?

States with the most job openings for Life Insurance Case Manager jobs include:

What are popular job titles related to Life Insurance Case Manager jobs?

For Life Insurance Case Manager jobs, the most frequently searched job titles are:

Infographic showing various Life Insurance Case Manager job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,841 per year, or $24.4 per hour.

Life Insurance Agent

Santa Ana, CA • On-site

Hector Gonzalez- Farmers Insurance Agency
See more jobs at Hector Gonzalez- Farmers Insurance Agencyexternal

$1.0K - $65K/yr

Full-time

Dental, Vision, Life

This job post has expired today. Applications are no longer accepted.

Job description

Are you looking to grow? So are we! Hector Gonzalez- Farmers Insurance Agency in SANTA ANA, California, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Commercial Insurance Account Manager. In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!


Benefits

Commission Only

Flexible Schedule

Hands on Training

Dental Insurance

Vision Insurance

Life Insurance


Responsibilities
  • Meet new business production goals and objectives as established.
  • Develop insurance quotes, make sales presentations, and close sales.
  • Process customer policy change requests.
  • Handle all incoming claim calls from customers and follow-up.
  • Document each customer contact in eAgent.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Ask each customer for referrals and explain our referral program.
  • Treat each customer contact as a cross and up-sell opportunity including financial products.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Answer incoming phone calls on the first ring.
  • Return all phone messages promptly.
  • Share training and education knowledge and expertise with team members.
  • Maintain knowledge of new products and services.
  • Generating insurance quotes.
  • Provide exceptional customer service and support.
  • Develop and maintain client relationships.
  • Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
  • Maintains phone time or sales quotas as determined by management.
  • Grow sales revenue by utilizing phone, email and potential client lists.
  • Presents and explains insurance policy options based upon prospective client needs and their personalgoals.
  • Participate in regular team meetings and brainstorming sessions.
  • Attend training and continuing education courses.
  • Handle customer renewals.

Requirements
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Must have ability to multi-task.
  • Prior Sales Experience.
  • Professional phone etiquette.
  • Problem-Solving Capabilities.
  • A Property & Casualty insurance license is required.
  • Strong work ethic and leadership skills.
  • Successful sales background.
  • Be capable of handling customer rejection.
  • Strong communication and negotiation skills.
  • Knowledge of sales and marketing principles and strategies.
  • Bilingual, fluent in both English and Spanish is required.

Ability to take initiative, be proactive, and think outside the box.

Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.

Ability to identify and solve problems, think critically, and make decisions quickly.