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Life Insurance Case Manager Jobs (NOW HIRING)

Ethos Life

Insurance Case Manager

$90K - $120K/yr

Own and actively manage a portfolio of pending or stalled life insurance applications, with an ... Maintain accurate, up-to-date case status, actions, and documentation in Salesforce and other ...

APR

Life Insurance Senior Case Designer

Miami, FL · Hybrid

Senior Life Insurance Case Designer Location: Hybrid remote in Coral Gables, FL 33134 Job Type: Full-time 80k-120k Company Overview Join our team as a Senior Life Insurance Case Designer and ...

New York Life Insurance

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Life Insurance Agent

Charlotte, NC · On-site

$60K - $100K/yr

Life Insurance Agent Position Summary As a Life Insurance Agent, you will help individuals and ... Time management and organization * Professional communication * Ability to work independently ...

Security National Life Insurance Company

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Life Insurance Agent

Lafayette, LA · On-site

$40K - $70K/yr

We provide comprehensive training, a great CRM system, and a unique aftercare program that truly ... Life insurance license (or willingness to obtain one) * Self-motivated with a strong work ethic

Globe Life

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Life Insurance Agent

Alpharetta, GA · Remote

$4.0K - $8.0K/wk

Develop and present comprehensive life insurance solutions to prospective and existing clients ... Ability to manage multiple priorities effectively in a fast-paced environment * Knowledge of ...

South Shore Health

RN Case Manager

Weymouth, MA · On-site

$117K - $170K/yr

The Case Manager is on-site and available seven (7) days a week as well as holidays and, therefore ... Explains UR process and insurance coverage requirements. Obtains physician written concurrence when ...

South Shore Health

RN Case Manager

Weymouth, MA · On-site

$117K - $170K/yr

The Case Manager is on-site and available seven (7) days a week as well as holidays and, therefore ... Explains UR process and insurance coverage requirements. Obtains physician written concurrence when ...

Symmetry Financial Group

Life Insurance

Denver, CO

Excellent average pay: Part-time- 32,000$/ year Full-time- 100,000$/ year Manager- over 200,000/ year If you or someone you know is Insurance licensed or have experience in sales we would love to ...

Ash Brokerage

Life Case Manager

Fort Wayne, IN · On-site

$19.75 - $25.50/hr

Efficiently manage the submission of life insurance applications to the appropriate carrier. Monitor case progress, track down requirements and provide ongoing status updates. Review application ...

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Life Insurance Case Manager information

See salary details

$32.5K

$50.8K

$74K

How much do life insurance case manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for life insurance case manager in the United States is $50,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $59,000.00 per year, depending on experience, location, and employer.

What does a life insurance case manager do?

A Life Insurance Case Manager oversees the application process for life insurance policies, acting as a liaison between clients, agents, and insurance carriers. They ensure that all necessary documentation is collected, review applications for completeness, and follow up on outstanding requirements. Their role includes tracking the progress of cases, resolving any issues that arise, and facilitating communication to ensure timely policy approvals. By managing these details, they help clients smoothly secure the life insurance coverage they need.

What are the key skills and qualifications needed to thrive as a life insurance case manager?

To thrive as a Life Insurance Case Manager, you need a solid understanding of life insurance products, underwriting processes, and case management, typically supported by experience in insurance or a related field. Proficiency with CRM software, electronic case management systems, and industry-specific portals is often necessary. Strong organizational skills, attention to detail, and effective communication with clients and underwriters set top performers apart. These skills are crucial for efficiently managing cases, ensuring policy accuracy, and providing excellent customer service throughout the application process.

What are some common challenges faced by life insurance case managers, and how can they be addressed?

Life Insurance Case Managers often encounter challenges such as managing multiple cases with varying deadlines, coordinating communication between agents, underwriters, and clients, and ensuring that all required documentation is accurate and complete. These challenges can be addressed by developing strong organizational skills, maintaining clear and frequent communication with all stakeholders, and staying up to date with industry regulations and company guidelines. Utilizing case management software and setting up efficient workflows can also greatly improve efficiency and reduce errors.

What is the difference between Life Insurance Case Manager vs Claims Adjuster?

AspectLife Insurance Case ManagerClaims Adjuster
Required CredentialsLicenses, insurance knowledge, sometimes certificationsLicenses, insurance knowledge, sometimes certifications
Work EnvironmentOffice, remote, client interactionsOffice, field, client interactions
Employer & IndustryInsurance companies, health providersInsurance companies, third-party administrators
Search & Comparison IntentUnderstanding roles, career paths, job dutiesUnderstanding claims process, job duties, career options

Both roles require insurance knowledge and licensing, but a Life Insurance Case Manager primarily manages ongoing client cases and policy issues, while a Claims Adjuster focuses on evaluating and settling insurance claims. The roles often overlap in industry and work environment, but their core responsibilities differ, making this comparison useful for those exploring careers or job opportunities in the insurance sector.

Are life insurance case managers in demand?

Life insurance case managers are in demand due to the growing need for claims processing, policy management, and customer service in the insurance industry. Employment opportunities often require strong communication skills, knowledge of insurance policies, and relevant certifications, with job growth expected to align with the overall expansion of the insurance sector.

What cities are hiring for Life Insurance Case Manager jobs?

Cities with the most Life Insurance Case Manager job openings:

What states have the most Life Insurance Case Manager jobs?

States with the most job openings for Life Insurance Case Manager jobs include:

What are popular job titles related to Life Insurance Case Manager jobs?

For Life Insurance Case Manager jobs, the most frequently searched job titles are:

Infographic showing various Life Insurance Case Manager job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,841 per year, or $24.4 per hour.

Insurance Case Manager

Remote

Ethos Life
See more jobs at Ethos Lifeexternal

$90K - $120K/yr

Full-time

Posted 22 days ago

Job description

About the role

We're looking for an Insurance Case Manager to own a portfolio of pending applications, investigate why they're stuck, and drive them to resolution by working directly with carriers, underwriting, new business, policy administration, and agents. This is not a traditional case-processing role: we need someone who can diagnose the root cause of individual cases while also using data across the full pending book to identify systemic patterns and recommend process improvements.

Duties and Responsibilities:

  • Own and actively manage a portfolio of pending or stalled life insurance applications, with an initial focus on Indexed Universal Life (IUL)
  • Develop a working understanding of the full application-to-issue lifecycle in order to identify exactly where and why individual cases are getting stuck
  • Independently investigate complex cases, determine root cause, and identify the appropriate next action to move each case forward
  • Work across underwriting, new business, policy administration, sales/agent, and carrier teams to resolve blockers and drive cases to issue
  • Lead recurring calls with carrier partners focused on pending case status, aging, blockers, and resolution plans
  • Escalate appropriately when carrier-side or internal intervention is required to unblock a case
  • Maintain accurate, up-to-date case status, actions, and documentation in Salesforce and other internal systems
  • Use Salesforce, Mode, and Hex (or similar tools) to research individual cases, reconcile information, and analyze trends across the pending portfolio
  • Build and maintain reporting on pending inventory, aging, case stage, blockers, carrier, product, and outcomes
  • Identify systemic trends across the book of pending business rather than treating each case in isolation
  • Partner with operations, product, and systems teams when cases are affected by system defects, workflow gaps, or process limitations
  • Recommend and help implement process improvements based on recurring failure points

Qualifications and Skills:

  • Significant experience in life insurance new business, case management, underwriting support, or policy administration, with strong working knowledge of life insurance products and the application-to-issue lifecycle
  • Demonstrated ability to work independently: given a portfolio of pending cases, able to prioritize by urgency and impact, diagnose blockers, and drive resolution with minimal oversight
  • Experience partnering directly with carrier underwriting or new business teams to resolve outstanding requirements or case blockers
  • Strong analytical skills, with the ability to identify patterns and trends across a portfolio of cases rather than only resolving cases individually
  • Salesforce experience strongly preferred
  • Experience with Mode, Hex, SQL, or similar analytics/reporting tools is a significant plus
  • Excellent written and verbal communication skills, including experience leading or participating in carrier-facing calls
  • Comfortable operating in a fast-paced, evolving environment and adapting to new products and carrier processes
  • Experience with Indexed Universal Life (IUL) products specifically is a plus

#LI-Remote  #LI-AG1

The US national base salary range for this full-time position is $90,000 - $120,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits. 

You can find further details of our US benefits at https://www.ethoslife.com/careers/

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