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Life Insurance Case Manager Jobs in Georgia (NOW HIRING)

The Case Manager is responsible for onboarding new patient referrals and managing the patient ... Company Life Insurance * Voluntary Life and Disability Insurance * Additional Voluntary ...

Life Insurance Agent

Atlanta, GA · On-site

$50K - $100K/yr

Familiarity with CRM platforms is helpful. You know how to build rapport and trust with clients ... This role does require a Life and Health Insurance License, but don't worry-we'll help you obtain ...

Life Insurance Agent

Marietta, GA · On-site

$50K - $100K/yr

Familiarity with CRM platforms is helpful. You know how to build rapport and trust with clients ... This role does require a Life and Health Insurance License, but don't worry-we'll help you obtain ...

Life Insurance Agent

Columbus, GA · Remote

$50K - $100K/yr

Familiarity with CRM platforms is helpful. You know how to build rapport and trust with clients ... This role does require a Life and Health Insurance License, but don't worry--we'll help you obtain ...

Life Insurance Agent

Augusta, GA · Remote

$50K - $100K/yr

Familiarity with CRM platforms is helpful. You know how to build rapport and trust with clients ... This role does require a Life and Health Insurance License, but don't worry--we'll help you obtain ...

Life Insurance Agent

Marietta, GA · Remote

$50K - $100K/yr

Familiarity with CRM platforms is helpful. You know how to build rapport and trust with clients ... This role does require a Life and Health Insurance License, but don't worry--we'll help you obtain ...

Life Insurance Agent

Douglasville, GA · Remote

$50K - $100K/yr

Familiarity with CRM platforms is helpful. You know how to build rapport and trust with clients ... This role does require a Life and Health Insurance License, but don't worry--we'll help you obtain ...

Life Insurance Agent

Cumming, GA · On-site

$50K - $100K/yr

Familiarity with CRM platforms is helpful. You know how to build rapport and trust with clients ... This role does require a Life and Health Insurance License, but don't worry-we'll help you obtain ...

Life Insurance Agent

Cumming, GA · Remote

$50K - $100K/yr

Familiarity with CRM platforms is helpful. You know how to build rapport and trust with clients ... This role does require a Life and Health Insurance License, but don't worry--we'll help you obtain ...

Life Insurance Agent

Suwanee, GA · Remote

$50K - $100K/yr

Familiarity with CRM platforms is helpful. You know how to build rapport and trust with clients ... This role does require a Life and Health Insurance License, but don't worry--we'll help you obtain ...

Life Insurance Agent

Douglasville, GA · On-site

$50K - $100K/yr

Familiarity with CRM platforms is helpful. You know how to build rapport and trust with clients ... This role does require a Life and Health Insurance License, but don't worry-we'll help you obtain ...

Life Insurance Agent

Alpharetta, GA · Remote

$50K - $100K/yr

Familiarity with CRM platforms is helpful. You know how to build rapport and trust with clients ... This role does require a Life and Health Insurance License, but don't worry--we'll help you obtain ...

Life Insurance Agent

Alpharetta, GA · On-site

$50K - $100K/yr

Familiarity with CRM platforms is helpful. You know how to build rapport and trust with clients ... This role does require a Life and Health Insurance License, but don't worry-we'll help you obtain ...

Life Insurance Agent

Alpharetta, GA · Remote

$50K - $100K/yr

Familiarity with CRM platforms is helpful. You know how to build rapport and trust with clients ... This role does require a Life and Health Insurance License, but don't worry--we'll help you obtain ...

Life Insurance Agent

Atlanta, GA · Remote

$50K - $100K/yr

Familiarity with CRM platforms is helpful. You know how to build rapport and trust with clients ... This role does require a Life and Health Insurance License, but don't worry--we'll help you obtain ...

Life Insurance Agent

Columbus, GA · On-site

$50K - $100K/yr

Familiarity with CRM platforms is helpful. You know how to build rapport and trust with clients ... This role does require a Life and Health Insurance License, but don't worry-we'll help you obtain ...

Life Insurance Agent

Suwanee, GA · On-site

$50K - $100K/yr

Familiarity with CRM platforms is helpful. You know how to build rapport and trust with clients ... This role does require a Life and Health Insurance License, but don't worry-we'll help you obtain ...

Life Insurance Agent

Lawrenceville, GA · On-site

$50K - $100K/yr

Familiarity with CRM platforms is helpful. You know how to build rapport and trust with clients ... This role does require a Life and Health Insurance License, but don't worry-we'll help you obtain ...

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Life Insurance Case Manager information

See Georgia salary details

$31.7K

$47.1K

$77.5K

How much do life insurance case manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for life insurance case manager in Georgia is $47,128.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $55,800.00 per year, depending on experience, location, and employer.

What does a life insurance case manager do?

A Life Insurance Case Manager oversees the application process for life insurance policies, acting as a liaison between clients, agents, and insurance carriers. They ensure that all necessary documentation is collected, review applications for completeness, and follow up on outstanding requirements. Their role includes tracking the progress of cases, resolving any issues that arise, and facilitating communication to ensure timely policy approvals. By managing these details, they help clients smoothly secure the life insurance coverage they need.

What are the key skills and qualifications needed to thrive as a life insurance case manager?

To thrive as a Life Insurance Case Manager, you need a solid understanding of life insurance products, underwriting processes, and case management, typically supported by experience in insurance or a related field. Proficiency with CRM software, electronic case management systems, and industry-specific portals is often necessary. Strong organizational skills, attention to detail, and effective communication with clients and underwriters set top performers apart. These skills are crucial for efficiently managing cases, ensuring policy accuracy, and providing excellent customer service throughout the application process.

What are some common challenges faced by life insurance case managers, and how can they be addressed?

Life Insurance Case Managers often encounter challenges such as managing multiple cases with varying deadlines, coordinating communication between agents, underwriters, and clients, and ensuring that all required documentation is accurate and complete. These challenges can be addressed by developing strong organizational skills, maintaining clear and frequent communication with all stakeholders, and staying up to date with industry regulations and company guidelines. Utilizing case management software and setting up efficient workflows can also greatly improve efficiency and reduce errors.

What is the difference between Life Insurance Case Manager vs Claims Adjuster?

AspectLife Insurance Case ManagerClaims Adjuster
Required CredentialsLicenses, insurance knowledge, sometimes certificationsLicenses, insurance knowledge, sometimes certifications
Work EnvironmentOffice, remote, client interactionsOffice, field, client interactions
Employer & IndustryInsurance companies, health providersInsurance companies, third-party administrators
Search & Comparison IntentUnderstanding roles, career paths, job dutiesUnderstanding claims process, job duties, career options

Both roles require insurance knowledge and licensing, but a Life Insurance Case Manager primarily manages ongoing client cases and policy issues, while a Claims Adjuster focuses on evaluating and settling insurance claims. The roles often overlap in industry and work environment, but their core responsibilities differ, making this comparison useful for those exploring careers or job opportunities in the insurance sector.

Are life insurance case managers in demand?

Life insurance case managers are in demand due to the growing need for claims processing, policy management, and customer service in the insurance industry. Employment opportunities often require strong communication skills, knowledge of insurance policies, and relevant certifications, with job growth expected to align with the overall expansion of the insurance sector.

What cities in Georgia are hiring for Life Insurance Case Manager jobs?

Cities in Georgia with the most Life Insurance Case Manager job openings:

Infographic showing various Life Insurance Case Manager job openings in Georgia as of September 2026, with employment types broken down into 1% As Needed, 68% Full Time, 22% Part Time, and 9% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,128 per year, or $22.7 per hour.

Insurance Case Manager

Eastman, GA • On-site

Palmetto Infusion Services, LLC
Health Care and Social Assistance • 201 - 500 employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Palmetto Infusion rating

5.5

Company rating: 5.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

About Us:

Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service – always delivering a warm and attentive health care experience that boosts patients’ state-of-mind, improves their health, and quality of life.

At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It's about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience, and we believe it's what sets us apart from other employers.

For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities.

About the Role:

The Case Manager is responsible for onboarding new patient referrals and managing the patient’s case through sending to scheduling. This
position will obtain the needed information from the MD office, patient’s health benefits and coverage for infusion services. Ensures accurate and
complete review of medical necessity and verification of insurance benefits and authorizations. Provides and promotes customer service, process
flow, operational integrity, quality care and process improvement along with high service standards.

Schedule: Monday – Friday; 8:00 AM – 5:00 PM.

Minimum Qualifications:

Experience/Education:

  • High school diploma or equivalent.
  • 1 year of healthcare experience or customer service experience.
  • Proficient at partner programs (i.e.: MS Outlook, Word, Excel).
  • Ability to cope with ambiguous, changing environment while under pressure in a calm manner.
  • Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team.

    Essential Functions:

    • Provides timely acceptance and completion of new referral including insurance verification, authorization, and Predeterminations as needed.
    • Obtains all needed information from MD office for insurance authorizations and clinical purposes.
    • Obtains patient data from referring physician office for support of medical necessity by reviewing payor medical
      policies and/or FDA guidelines providing the initial clinical review; Documents in the EMR system the clinical rationale supporting the approval or denial of an infusion service based on the payer policy or FDA guidelines.
    • Communicates with peers, supervisors, and other PI team members in a non‐threatening manner maintaining a courteous demeanor at all times.
    • Take initiative to present ideas and suggestions for process improvements to the team lead, supervisors, and management. Maintain knowledge and proficiency in medical practices through continuing education, staff meetings, and workshops.
    • Supports the marketing efforts of PI by assisting the sales team and providing education materials to the referral
      sources as requested.

    About the Benefits:

    • Competitive Compensation
    • Comprehensive Medical Insurance
    • Dental and Vision Insurance
    • Company Life Insurance
    • Voluntary Life and Disability Insurance
    • Additional Voluntary Supplemental Plans
    • Flexible Spending Account (Medical and Dependent Care)
    • Health Savings Account
    • 401K Retirement Plan
    • Employee Assistance Program (EAP)
    • Employee Discounts
    • Ramsey SmartDollar Program
    • Referral Program
    • Tuition Assistance
    • Paid Time Off
    • 8 Paid Company Holidays

    Patient Advocacy Statement:

    At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do, regardless of our roles within the organization. Each member of our team is dedicated to putting the needs and well-being of our patients first. Whether we're working directly with patients or supporting them behind the scenes, our commitment to being a compassionate advocate is paramount. We understand that every interaction, every decision, and every effort contribute to the quality of care our patients receive. 

    Together, we strive to ensure that every individual feels heard, supported, and empowered throughout their healthcare journey. This dedication to patient-centered care is what creates "The Palmetto Experience" — a standard of excellence that defines us and enriches the lives of those we serve.

    Physical Demands:

    • The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk, and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.

    OTHER

    All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination.

    We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

     
     

    Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.


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