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Library Technical Assistant Jobs in Wheaton, IL (NOW HIRING)

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How much do library technical assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for library technical assistant in Wheaton, IL is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $22.31 per hour, depending on experience, location, and employer.

What collaboration can library technical assistants expect with librarians and other library staff?

Library Technical Assistants frequently work alongside librarians, circulation desk staff, and sometimes IT personnel to ensure efficient library operations. They may assist in cataloging materials, managing inventory, and preparing resources for patrons, which often requires clear communication and teamwork. Additionally, Library Technical Assistants support librarians in organizing events or workshops and may help patrons directly with finding materials or using library technology. This role offers a collaborative environment where teamwork and a willingness to help others are highly valued.

What does a library technical assistant do?

Library technical assistants handle items being checked in or out by patrons, shelve books and materials, and update the library database or catalog with new shipments of materials. As a library technical assistant, you may also help patrons find resources in the library, collect overdue fines, and assist with library events. You typically work under the supervision of a librarian.

What qualifications do you need for a library technical assistant?

A library technical assistant typically needs a high school diploma or equivalent, along with knowledge of library systems and cataloging. Some positions may require postsecondary education or relevant certifications in library science or information technology. Strong organizational skills and familiarity with library software are also beneficial.

What are the key skills and qualifications needed to thrive as a library technical assistant, and why are they important?

To thrive as a Library Technical Assistant, you need organizational skills, attention to detail, and familiarity with library practices, often supported by an associate degree or relevant library coursework. Proficiency with integrated library systems (ILS), cataloging tools, and digital resource management platforms is typically required. Strong customer service, problem-solving abilities, and effective communication help you support library patrons and collaborate with staff. These skills ensure efficient library operations, accurate resource management, and a positive experience for both patrons and team members.

What is a library technical assistant?

Library Technical Assistants are support staff in libraries who help with the organization, cataloging, circulation, and maintenance of library materials. They assist librarians by shelving books, managing inventory, processing new materials, and helping patrons locate resources. Library Technical Assistants often use library databases and technology systems to keep records accurate and up to date. Their work ensures the library operates smoothly and patrons have access to needed materials and services.

What is the difference between Library Technical Assistant vs Library Clerk?

AspectLibrary Technical AssistantLibrary Clerk
CredentialsHigh school diploma or equivalent; some roles may require technical trainingHigh school diploma or equivalent
Work EnvironmentLibraries, educational institutions, public and academic librariesLibraries, public service desks, administrative areas
Job DutiesAssisting with cataloging, technical support, managing collectionsChecking out/in materials, assisting patrons, clerical tasks

The Library Technical Assistant and Library Clerk roles both support library operations but differ mainly in technical responsibilities and scope. The Library Technical Assistant typically handles cataloging and technical support, requiring some specialized training, while the Library Clerk focuses on customer service and administrative tasks. Both roles are essential in library settings, with the Technical Assistant often working behind the scenes to maintain collections and systems.

What do I need to work as a library technical assistant?

To work as a library technical assistant, candidates typically need a high school diploma or equivalent, strong organizational and computer skills, and familiarity with library management systems. Some positions may require previous experience with cataloging, shelving, or technical tasks related to library operations.
More about Library Technical Assistant jobs
What job categories do people searching Library Technical Assistant jobs in Wheaton, IL look for? The top searched job categories for Library Technical Assistant jobs in Wheaton, IL are:
What cities near Wheaton, IL are hiring for Library Technical Assistant jobs? Cities near Wheaton, IL with the most Library Technical Assistant job openings:
Library Technical Assistant jobs near you
Infographic showing various Library Technical Assistant job openings in Wheaton, IL as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $38,770 per year, or $18.6 per hour.

Customer Services Assistant- Nichols Library

Naperville Public Library

Naperville, IL

$18.65/hr

Full-time

Retirement, PTO

Re-posted 13 days ago

Job description


POSITION SUMMARY

The Customer Services Assistant assists customers at the public desk in all areas of Library services, providing consistent, accurate, and timely handling of Library materials for circulation. Provides quality customer service and collaborates with staff to resolve circulation related issues. Contributes to the general order and care of facilities and Library materials.

RESPONSIBILITIES

  • Upholds the highest standards of customer service with polite, helpful, and efficient interactions with vendors, customers, and staff.
  • Performs customer service activities for thelibrary,includingissuance oflibrary cards,processesand routesmaterials,collectsfees,processesLibrary's&LINKinexpiredHolds,andshelf reads.
  • Responds to customer requests promptly and courteouslyreferring difficult or unusual requests to the appropriate Librarystaffwithdiscretion.
  • Assistscustomerswith use ofLibrary equipment, print resources, technology,and online resources.
  • Troubleshoots basic problems with self-check machines, phones, and otherdepartmental equipment.
  • Ensures the quality of the collection material by reviewing materials, processing lostmaterialand routing damaged items to theappropriate department.
  • Facilitates communication concerning building issues with the FacilitiesDepartment and Library management.
  • Answers and responds tophoneinquiriesand/orroutescallstoappropriate department.
  • Processesand completescurbside service.
  • Processes Inter-Library Loan(ILL)items and communicates with ILL customers.
  • Inspects and recordssafetyof credit card machines, according to PCI guidelines.
  • Handlesand recordslost and found materials according to guidelines.
  • Makes announcements over the public address system as needed.
  • Acceptsand reviewsused material donations, accordingto guidelines.Maintains Used Book Sale section.
  • Collaborates on programs/projects withother staff,occasionally at other locations.
  • Assistswithpaging list fulfillment, including pulling, processing,and shelvingHolds.
  • Monitors andmaintainsorder in the public areas to ensure a welcoming environment forcustomers.
  • Assistsand completesdepartmentalstatistics and reports.
  • Attends andassistswithOutreach Library events.
  • May periodically serve as PersonInCharge (PIC), providing support for employees, customers, and facility issues.
  • Attends professional development opportunities.


KNOWLEDGE/SKILLS/ABILITIES

  • Demonstrate strong written, verbal communication and interpersonal skills working effectively with diverse cultures, interpersonal styles, abilities, and backgrounds.
  • Demonstrates exceptional customer service, providing qualityassistanceto vendors,customersand staff.
  • Keeps current in relevant technology, uses computer software programs such as Microsoft Office andOutlookand common office equipment to complete tasks/assignments.
  • Usesproblem solving skills to assist in determining priorities and finding timely solutions to departmental or system-wide issues.
  • Uses computer software and common office equipment to complete tasks, keeps current with relevant technology.
  • Service oriented, provides quality customerassistance;establishesand maintains effective relationships with customers and staff.
  • Maintains confidentiality,professionalism,anddiscretionin situations.
  • Possesses strong technical skills. Familiar with a range of hardware and software technologies.
  • Strong organizational and time management abilities. Complete assignments and projectsin a timely manner.
  • Demonstratesappropriatemoneymanagementresponsibilities.
  • Responsive to change anddemonstratesadaptability.
  • Takesresponsibility for consistent completion and follow-up on all tasks.
  • Maintains a positive approachwhiletaskingin adverse situations.
  • Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.

EDUCATION/EXPERIENCE/QUALIFICATIONS

  • Highschooldiploma or equivalent.
  • Minimumtwoyearsof customer serviceexperience.
  • Bilingualproficiencya plus.

PHYSICAL DEMANDS/WORK ENVIRONMENT

  • Communicate with staff and customers in person, via emailand over the phone.
  • May require either being in a stationary position or moving about for prolonged periods.
  • Moves equipment or library materials weighing up to 35 lbs.
  • Must have reliable means of transportation to attend meetings, conferences, and perform work in other locations.

BENEFITS


The benefits for this position include:

  • Annual Vacation Accrual: 2 weeks per year
  • Holidays: 7 days per year
  • Annual Sick Accrual: 12 days per year
  • Up to 5 Personal Days per calendar year prorated based on the hire date
  • Illinois Municipal Retirement Fund (Pension Plan)
  • 12 weeks paid parental leave
  • Training and development opportunities


WORK SCHEDULE


Monday 1 - 5 p.m.


Tuesday 1 - 5 p.m.


Wednesday 5 - 9 p.m.


Thursday OFF


Friday 1 - 5 p.m.


1 Sat/mo. 1 - 5 p.m.

1 weekend/mo.

1 Friday 5 - 9 p.m.

1 Saturday 8:30 a.m. - 5 p.m.

&

1 Sunday 1 - 5 p.m.



To learn more about us, go tohttps://www.naperville-lib.org/jobsandDiversity, Equity & Inclusion | Naperville Public Library, IL (naperville-lib.org)

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