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Library Technical Assistant Jobs in Rochelle, IL

Foresight Bank

Senior Help Desk Specialist

Winnebago, IL · On-site

$52K - $79K/yr

The Senior Helpdesk Technician provides advanced technical support to end users across the ... Identity, Access, and Account Administration * Assist with the setup and administration of Active ...

PCI Pharma Services

IC&V Technician 2

Rockford, IL

$27.27 - $30.68/hr

Read and interpret electrical schematics, blueprints, and technical manuals. Troubleshoot and ... Manage software and hardware for control/data systems by maintaining / creating a library for ...

PCI Pharma Services

IC&V Technician 2

Rockford, IL · On-site

Read and interpret electrical schematics, blueprints, and technical manuals. Troubleshoot and ... Manage software and hardware for control/data systems by maintaining / creating a library for ...

All JobsLibrary Technical JobsLibrary Technical Assistant JobsLibrary Technical Assistant Jobs in Rochelle, IL

Library Technical Assistant information

See Rochelle, IL salary details

$7

$18

$25

How much do library technical assistant jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for library technical assistant in Rochelle, IL is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $22.45 per hour, depending on experience, location, and employer.

What collaboration can Library Technical Assistants expect with librarians and other library staff?

Library Technical Assistants frequently work alongside librarians, circulation desk staff, and sometimes IT personnel to ensure efficient library operations. They may assist in cataloging materials, managing inventory, and preparing resources for patrons, which often requires clear communication and teamwork. Additionally, Library Technical Assistants support librarians in organizing events or workshops and may help patrons directly with finding materials or using library technology. This role offers a collaborative environment where teamwork and a willingness to help others are highly valued.

What Does a Library Technical Assistant Do?

Library technical assistants handle items being checked in or out by patrons, shelve books and materials, and update the library database or catalog with new shipments of materials. As a library technical assistant, you may also help patrons find resources in the library, collect overdue fines, and assist with library events. You typically work under the supervision of a librarian.

What is a library technician assistant?

A library technician assistant supports librarians by helping with daily tasks such as organizing materials, checking out books, and maintaining library records. They often use library management software and may require basic technical skills and customer service abilities to assist patrons effectively.

What are the key skills and qualifications needed to thrive as a Library Technical Assistant, and why are they important?

To thrive as a Library Technical Assistant, you need organizational skills, attention to detail, and familiarity with library practices, often supported by an associate degree or relevant library coursework. Proficiency with integrated library systems (ILS), cataloging tools, and digital resource management platforms is typically required. Strong customer service, problem-solving abilities, and effective communication help you support library patrons and collaborate with staff. These skills ensure efficient library operations, accurate resource management, and a positive experience for both patrons and team members.

How do you become a library technician?

To become a library technician, candidates typically need a postsecondary certificate or associate degree in library technology or a related field. Relevant skills include familiarity with library management software and good organizational abilities; certification is not always required but can enhance job prospects.

What are Library Technical Assistants?

Library Technical Assistants are support staff in libraries who help with the organization, cataloging, circulation, and maintenance of library materials. They assist librarians by shelving books, managing inventory, processing new materials, and helping patrons locate resources. Library Technical Assistants often use library databases and technology systems to keep records accurate and up to date. Their work ensures the library operates smoothly and patrons have access to needed materials and services.

What does a library assistant do?

A library assistant helps with daily library operations, including checking out and returning books, organizing materials, assisting patrons, and maintaining the library's collection. They often use library management software and may perform clerical tasks or help with events. Strong organizational skills and customer service are important for this role.

What is the difference between Library Technical Assistant vs Library Clerk?

AspectLibrary Technical AssistantLibrary Clerk
CredentialsHigh school diploma or equivalent; some roles may require technical trainingHigh school diploma or equivalent
Work EnvironmentLibraries, educational institutions, public and academic librariesLibraries, public service desks, administrative areas
Job DutiesAssisting with cataloging, technical support, managing collectionsChecking out/in materials, assisting patrons, clerical tasks

The Library Technical Assistant and Library Clerk roles both support library operations but differ mainly in technical responsibilities and scope. The Library Technical Assistant typically handles cataloging and technical support, requiring some specialized training, while the Library Clerk focuses on customer service and administrative tasks. Both roles are essential in library settings, with the Technical Assistant often working behind the scenes to maintain collections and systems.

What qualifications do you need for a library assistant?

Library assistants typically need a high school diploma or equivalent. Some positions may require basic computer skills and familiarity with library management systems; additional certifications are not usually required but can be beneficial. Relevant experience in customer service or administrative tasks can also be helpful for this role.
More about Library Technical Assistant jobs
What cities near Rochelle, IL are hiring for Library Technical Assistant jobs? Cities near Rochelle, IL with the most Library Technical Assistant job openings:
Library Technical Assistant jobs near you
Infographic showing various Library Technical Assistant job openings in Rochelle, IL as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 2% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,006 per year, or $18.8 per hour.
Senior Help Desk Specialist

Senior Help Desk Specialist

Foresight Bank

Winnebago, IL • On-site

$52K - $79K/yr

Full-time

Posted 5 days ago

Job description

To see benefits offered by Foresight Bank, please visit our careers page: Career Opportunities | Foresight Bank.


Organization Overview:

Foresight Bank is the largest, locally owned community bank in Northern Illinois, with fifteen offices in the counties of Winnebago, Stephenson and Kankakee. Foresight Bank is owned by Foresight Financial Group, Inc., an Illinois corporation founded in 1986, a financial holding company established under the Federal Reserve.

Position Summary:

The Senior Helpdesk Technician provides advanced technical support to end users across the Foresight Bank enterprise, ensuring reliable workstation performance, secure access to systems, and smooth operation of core business applications. This role serves as an escalation point for complex issues, contributes to the stability of enterprise technology environments, and supports the administration of key productivity and production systems.

Primary Responsibilities:

End-User Support and Workstation Operations

  1. Provide advanced troubleshooting for workstation operating systems, desktop software, hardware components, and peripheral devices.
  2. Resolve complex desktop issues using established procedures and advanced diagnostic methods.
  3. Assist end users with advanced support for Microsoft Office applications (Word, Excel, PowerPoint, etc.), including one‑on‑one or group training when needed.
  4. Acknowledge, record, and manage all helpdesk requests received via email, web submission, or phone, ensuring accurate entry into the helpdesk database.
  5. Participate in weekend coverage to support basic user needs for banks within the Foresight enterprise.
  6. Fulfill assigned on‑call responsibilities for banks operating on Saturdays.

Identity, Access, and Account Administration

  1. Assist with the setup and administration of Active Directory user and computer accounts, profiles, and permissions.
  2. Support the setup and administration of mail accounts across the enterprise.
  3. Assist with the setup and administration of user and printer configurations within our core environment.
  4. In collaboration with the Infrastructure Team, Provide advanced support for identity management and authentication issues.

Network, Printer, and Peripheral Support

  1. Troubleshoot and support network connectivity, including wired/wireless access and VPN issues.
  2. Configure, deploy, and troubleshoot printers and multifunction devices across the enterprise.
  3. Assist with maintenance operations for all laser printers within the Foresight enterprise.
  4. Support preventative maintenance, surveys, and logging of assigned equipment.

Application, System, and Production Support

  1. Provide both basic and advanced support for the organization’s productivity suite and core production applications.
  2. Install, update, and administer enterprise software in accordance with departmental standards.
  3. Review and archive system, application, and backup logs following prescribed procedures.
  4. Participate in disaster recovery testing, documentation management, and related procedures

Helpdesk Administration & Process Improvement

  1. Assist with tasks in the ticketing system, including change management, template creation, and administrative updates.
  2. Maintain and update the IT department’s software and application documentation library.
  3. Support helpdesk workflow improvements and contribute to best‑practice development.
  4. Act as an escalation point for Helpdesk I and II technicians, providing guidance on advanced tickets and projects.
  5. Coordinate tasks and projects with the Product Support and Network Operations teams.
  6. Meet or exceed departmental expectations for time utilization, service levels, and policy adherence.
  7. Complete assigned project tasks in alignment with departmental priorities.
  8. Assist with compliance management for requisitioning, delivery, and disposal of information assets across the Foresight enterprise.
  9. Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Analytical Thinking/ Problem Solving: Strong analytical skills including the ability to address situations by using a logical, systematic, sequential approach. Works systematically and logically to identify root cause and resolve problems. Identifies information needed to effectively solve problems.

Time Management: Ability to work on multiple projects simultaneously, managing time and resources to ensure work is completed efficiently and within established timeframes.

Communicator: Superior written and oral communication skills. Intuitively assess and anticipate communication needs.

Security/Safety: Safeguards digital resources and adheres to all Standards, Procedures and Policies relevant to Cyber Security, Information Security (i.e. GLBA/Clean Desk) and physical security. Encourages and supports others to be physically and digitally safe while at work.

Organizational: Focus, plan, and prioritize work in a systematic way to complete tasks and projects.

Interpersonal: Interact with others positively and build relationships with internal and external customers.

Technical: Advanced knowledge of x86 based workstations and personal computers; In depth knowledge of MS Windows Operating Systems (Windows 11); Superior knowledge of MS Office suite applications; Basic network knowledge of TCP/IP connectivity; Basic Microsoft Active Directory knowledge; Introductory virtualization knowledge (VMware, HyperV).


Position Performance Standards:

Complete all task requested in assigned work orders per managements expectation for meeting service level standards

Successfully complete all assigned trainings in training plan by established deadline(s).

Performance Weightings:

40% Competencies

60% Position Performance Standards and Personal Goals


Required Skills and Qualifications:

Bachelor’s degree in IT/IS or related field and commensurate work experience in a regulated financial‑services environment required, certifications (CompTIA, MCP, MSCE), preferred. Ability to physically lift devices weighing up to 45 pounds. Must have a valid driver’s license.

  • Strong proficiency with Windows operating systems, enterprise software, and workstation management tools.
  • Demonstrated experience with identity and access management, including Active Directory and MFA technologies.
  • Advanced understanding of network fundamentals (TCP/IP, DNS, DHCP, VPN).
  • Ability to diagnose and resolve complex hardware, software, and connectivity issues.
  • Experience supporting enterprise productivity suites such as Microsoft 365.
  • Familiarity with ticketing systems, ITIL concepts, and helpdesk best practices.
  • Strong communication skills and the ability to support users with varying technical backgrounds.
  • Excellent documentation habits and attention to detail.
  • Ability to work independently, prioritize effectively, and serve as a technical escalation point.

Physical Demands and Work Environment:

This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets and fax machines. The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires manual dexterity. While performing the duties of this Job, the Team Member is regularly required to sit or stand for extended periods of time.