ZipRecruiter

Log In

1

Library Customer Service Assistant Jobs in Rochester, MI

Customer Service

Be Seen First

Entry Level Operations Assistant

Troy, MI · On-site

You'll assist with data verification, documentation review, and quality control to support overall ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

Customer Service

Be Seen First

Entry Level Operations Assistant

Troy, MI · On-site

You'll assist with data verification, documentation review, and quality control to support overall ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

Downs Management LLC

Service Assistant

Utica, MI · On-site

$13.75 - $18.25/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

Downs Management LLC

Service Assistant

Novi, MI · On-site

$14 - $18.75/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

Ford's Garage

Service Assistant

Novi, MI · On-site

$14 - $18.75/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

Ford's Garage

Service Assistant

Utica, MI · On-site

$13.75 - $18.25/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

ARNAZ Automotive

Customer Service Rep

Southfield, MI · On-site

$52.78K - $66.40K/yr

Deliver exceptional customer service * Assist in all aspects of store operations and flex between front/back shop tasks * Ability to learn and perform basic vehicle service tasks: Tires, Battery, Oil ...

Bloomfield Township

BTPL-Library Page

Bloomfield, MI · On-site

$13.78/hr

Bloomfield Township Public Library is seeking a professional and resourceful Library Page to ... Adult and Teen Services, Circulation, or Youth Services, reporting to Assistant Department Head ...

Union Joints

Service Assistant

Berkley, MI

$13.75 - $18.50/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

Union Joints

Service Assistant

Clarkston, MI

$15.25 - $20.50/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

Union Joints

Service Assistant

Berkley, MI · On-site

$13.75 - $18.50/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

Union Joints

Service Assistant

Clarkston, MI · On-site

$15.25 - $20.50/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

Union Joints

Service Assistant

Birmingham, MI · On-site

$14.25 - $19/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

Union Joints

Service Assistant

Clarkston, MI

$15.25 - $20.50/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

Union Joints

Service Assistant

Clarkston, MI · On-site

$15.25 - $20.50/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

Union Joints

Service Assistant

Clarkston, MI · On-site

$15.25 - $20.50/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

next page

Showing results 1-20

People also search for

All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Rochester, MI

Library Customer Service Assistant information

See Rochester, MI salary details

$10

$18

$25

How much do library customer service assistant jobs pay per hour?

As of May 30, 2026, the average hourly pay for library customer service assistant in Rochester, MI is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are popular job titles related to Library Customer Service Assistant jobs in Rochester, MI? For Library Customer Service Assistant jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Rochester, MI look for? The top searched job categories for Library Customer Service Assistant jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Library Customer Service Assistant jobs? Cities near Rochester, MI with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you

Entry Level Operations Assistant

Customer Service

Troy, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

We are seeking a highly motivated and detail-oriented Entry Level Operations Assistant to join our team. In this role, you will be responsible for managing and maintaining accurate data across multiple systems, ensuring records are complete, organized, and compliant with company standards. You’ll assist with data verification, documentation review, and quality control to support overall operational efficiency.

Responsibilities

Data Entry & Processing:

  • Review incoming information for completeness and accuracy.

  • Enter and update data in internal systems with a high level of attention to detail.

  • Verify supporting documentation and ensure all required fields are properly completed.

  • Maintain organized digital records and follow company data-handling procedures.

Data Review & Analysis:

  • Audit files to ensure consistency, accuracy, and compliance with internal guidelines.

  • Identify missing or incorrect information and work with team members to resolve discrepancies.

  • Monitor data flow to ensure timely completion of processing tasks.

Post-Processing & Reporting:

  • Prepare and organize completed files for recordkeeping and follow-up activities.

  • Generate reports or summaries as needed for management review.

  • Support other administrative and operational functions as required.

Quality Control:

  • Review data entries for accuracy and completeness.

  • Identify process inefficiencies and suggest improvements.

  • Ensure compliance with company policies and applicable regulations.

Customer Support:

  • Respond to internal and external inquiries in a timely and professional manner.

  • Provide clear and helpful communication to colleagues and customers throughout the process.

  • Maintain a customer-focused attitude while managing multiple priorities.

Qualifications:

  • Strong computer and data entry skills, with proficiency in Microsoft Office or similar software.

  • Excellent organizational and time management abilities.

  • Strong attention to detail and accuracy.

  • Excellent communication and interpersonal skills.

  • Ability to work independently and as part of a collaborative team.