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Library Customer Service Assistant Jobs in Rochester, MI

Union Joints

Service Assistant

Clarkston, MI

$15.25 - $20.50/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

Union Joints

Service Assistant

Clarkston, MI · On-site

$15 - $20/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

Union Joints

Service Assistant

Clarkston, MI · On-site

$15.25 - $20.50/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

Union Joints

Service Assistant

Berkley, MI · On-site

$13.75 - $18.50/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

Union Joints

Service Assistant

Birmingham, MI

$14.25 - $19/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

Union Joints

Service Assistant

Clarkston, MI · On-site

$15.25 - $20.50/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

Union Joints

Service Assistant

Birmingham, MI · On-site

$14.25 - $19/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

Union Joints

Service Assistant

Birmingham, MI · On-site

$14.25 - $19/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

Union Joints

Service Assistant

Clarkston, MI

$15.25 - $20.50/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

City of Southfield, MI

Library Intern

Southfield, MI · On-site

$15 - $16/hr

You will assist patrons with their mobile devices and show them how to use our digital collections ... Customer service experience * Experience with the Adobe Creative Suite or Canva * Familiarity with ...

City of Southfield, MI

Library Intern

Southfield, MI

$16/hr

You will assist patrons with their mobile devices and show them how to use our digital collections ... Customer service experience * Experience with the Adobe Creative Suite or Canva * Familiarity with ...

New

Novi Public Library

Facilities Assistant

Novi, MI · On-site

$18.48/hr

Use Library vehicle to run various errands; assist in tracking vehicle maintenance. * Follow ... Dedication to public service and providing excellent customer service. * Strong organizational ...

Novi Public Library

Facilities Assistant

Novi, MI

$18.48/hr

Use Library vehicle to run various errands; assist in tracking vehicle maintenance. * Follow ... Dedication to public service and providing excellent customer service. * Strong organizational ...

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All JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Rochester, MI

Library Customer Service Assistant information

See Rochester, MI salary details

$10

$18

$25

How much do library customer service assistant jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for library customer service assistant in Rochester, MI is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.01 per hour, depending on experience, location, and employer.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a library assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a library assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so volunteering or applying for entry-level positions can be a good starting point. Having basic computer skills and a positive attitude can also improve your chances of being hired.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What work does a library assistant do?

A library customer service assistant helps patrons find and check out books, manages library materials, and provides information about library services. They often assist with organizing collections, maintaining the library environment, and using library technology such as catalog systems. Good communication skills and familiarity with library software are important for this role.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a library assistant do?

A library customer service assistant helps visitors locate and check out books and other materials, answers questions, and provides information about library services. They may also assist with organizing materials, managing overdue items, and maintaining the library environment, often using library management software. Strong communication skills and attention to detail are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Rochester, MI? For Library Customer Service Assistant jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Rochester, MI look for? The top searched job categories for Library Customer Service Assistant jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Library Customer Service Assistant jobs? Cities near Rochester, MI with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you

BTPL-Library Page

Charter Township of Bloomfield

Bloomfield Township, MI

$13.78/hr

Other

Posted 9 days ago

Job description

Library Page

Bloomfield Township Public Library is seeking a professional and resourceful Library Page to support the Library's needs. Bloomfield Township Public Library is a Class 5 Library, with a service population of 44,000+ people. There is strong community support for the Library and its collections, services, and programs. Technology is integrated into library services. The successful candidate will have a strong commitment to providing quality service to the staff and the public and the desire to work in a collaborative team environment.

Department: Adult and Teen Services, Circulation, or Youth Services, reporting to Assistant Department Head

Hours: Flexible, part-time, year-round, approximately 10-20 hours weekly, including weekdays, evenings, and weekends. Paid time and a half on Sundays.

Wage & Benefits: $13.78 per hour with increase possible upon successful completion of three-month orientation period and annual increases based on successful completion of annual review. Sick time. Employee Assistance Program (EAP).

Responsibilities:

  • Provides positive, pleasant, professional service to staff and the public
  • Sorts and shelves materials (books, DVDs, etc.) in a timely manner
  • Retrieves materials for patrons and staff
  • Maintains shelf organization and appearance
  • Follows direction of supervisor
  • Directs patrons to appropriate staff for assistance
  • Assists in opening or closing of the Library
  • Assists department staff before and after programs when needed
  • Performs special assignments or duties as needed

Requirements:

  • Ability to lift, push, and/or pull at least 20 pounds with or without reasonable accommodation; ability to visually review materials and discern vocal and audible tones, with or without reasonable accommodation
  • Able to push or pull carts weighing at least 20 pounds with or without reasonable accommodation
  • Computer experience
  • Desire to serve the public in a positive manner

Application: Open until filled. Applications are accepted on a rolling basis and kept on file for six months. Applicants will be contacted if a position becomes available during that six-month period.

Apply