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Library Customer Service Assistant Jobs in Missouri

City Winery

Service Assistant

Saint Louis, MO · On-site

$14.50 - $19.50/hr

City Winery to deliver the highest end combined culinary and cultural experience to our customers ... Position Summary Service Assistants are responsible for providing a clean and pleasant dining ...

McKeever Price Chopper

Customer Service

Lees Summit, MO · On-site

$13.75 - $18.75/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

MCKEEVER ENTERPRISES INC

Customer Service

Lees Summit, MO · On-site

$13.75 - $18.75/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

MCKEEVER ENTERPRISES INC

Customer Service

Lees Summit, MO · On-site

$13.75 - $18.75/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

MCKEEVER ENTERPRISES INC

Customer Service

Lees Summit, MO · On-site

$15.50 - $21.25/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

McKeever Price Chopper

Customer Service

Lees Summit, MO · On-site

$13.75 - $18.75/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

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Library Customer Service Assistant information

See Missouri salary details

$11

$18

$26

How much do library customer service assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for library customer service assistant in Missouri is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.44 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What are popular job titles related to Library Customer Service Assistant jobs in Missouri?

For Library Customer Service Assistant jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Missouri look for?

The top searched job categories for Library Customer Service Assistant jobs in Missouri are:

What cities in Missouri are hiring for Library Customer Service Assistant jobs?

Cities in Missouri with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,069 per year, or $18.8 per hour.

Branch Manager - Meramec Valley Branch

St. Louis County Library

Fenton, MO • On-site

$77K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

St. Louis County Library
The Meramec Valley Branch is seeking a full time Branch Manager to supervise the operation and maintenance of the branch to provide quality Library service to all Library customers.
The mission of the St. Louis County Library is to provide the resources and services to enrich individual minds, enhance lives and expand perspectives. SLCL is an award winning library system with branches throughout St. Louis County. We have transformed into a meaningful community resource with updated facilities and an array of programs and partnerships that serve over 860,000 patrons.
Salary: $77,512.00
Hours: Monday - Friday; two evenings per week
One Saturday and Sunday per month
Essential Responsibilities:
  1. Supervises staff to ensure the smooth operation of the branch.
  2. Coordinates the maintenance of the branch building and grounds to provide a clean and safe environment for Library customers and staff.
  3. Plans, develops, and facilitates programming, or supervises this activity, to respond to the needs of the community.
  4. Monitors, maintains, and organizes the collection to respond to the unique needs of the community.
  5. Interprets policy and procedures, and participates in administrative functions to connect the branch to the system.
  6. Provides assistance to customers to ensure quality service.

Job Qualifications:
  • Master's Degree in Library Science
  • Two-three years previous work experience in a supervisory capacity within a library
  • Ability to supervise, train, and motivate staff
  • Must possess a commitment to a high level of public service to Library customers
  • Must possess good judgment, analytical, and problem solving skills
  • Must possess excellent communication and organization skills
  • Ability to work effectively with other Library managers in a professional manner

Benefits:
  • Paid Vacation and Sick Leave, Paid Holidays
  • Paid Parental Leave
  • Domestic Violence Leave Policy
  • Employee Assistance Program
  • Medical, Dental, Vision
  • Library-Funded Pension Plan
  • Life Insurance
  • Deferred Compensation (457 Plan)
  • Flexible Spending Account (FSA)
  • Health Reimbursement Arrangement (HRA)
  • Tuition Reimbursement

Physical and Mental Requirements:
  • Ability to operate a motor vehicle
  • Ability to stand up to 8 hours per shift
  • Ability to lift a minimum of 25 lbs.
  • Ability to concentrate on multiple tasks simultaneously in busy atmosphere with continual interruptions
  • Ability to think creatively to solve problems and improve service
  • Ability to deal sensitively and tactfully with customers and staff
  • Ability to operate various types of Library equipment
  • Ability to use electronic hardware and software
  • Ability to push a full cart of books or other Library materials
  • Ability to bend to very low shelves or reach to very high shelves when retrieving Library materials
  • Ability to use a pc, word processing and e-mail

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