ZipRecruiter

Log In

1

Library Customer Service Assistant Jobs in Missouri

Kansas City University

Library Assistant

Joplin, MO · On-site

Provides high quality customer service * Coordinates and or assists with loan lending/borrowing ... Medical library experience preferred * Strong working knowledge of managing and navigating ...

Walsworth

Customer Service Assistant (61112)

Marceline, MO · On-site

$13.50 - $18.75/hr

As a Customer Service Assistant, you will ensure that all jobs are expedited through production in ... Maintain samples library and requests from sales representatives. * Respond to Pardots (requests ...

Walsworth

Customer Service Assistant (61112)

Marceline, MO · On-site

$13.50 - $18.75/hr

As a Customer Service Assistant, you will ensure that all jobs are expedited through production in ... Maintain samples library and requests from sales representatives. * Respond to Pardots (requests ...

Columbia College

Lead Library Assistant

Columbia, MO · On-site

$18.50/hr

Lead Library Assistant Department: Student Affairs Location: Columbia, MO Type: Part-time, Staff ... Provide and model exceptional customer service, mentoring student employees in best practices for ...

slcl

Library Associate - Grand Glaize Branch

Ballwin, MO · On-site

$18.35/hr

Must possess a commitment to a high level of public service to Library customers * Must possess excellent communication and organization skills Benefits: * Paid Vacation * Domestic Violence Leave ...

Columbia College

Lead Library Assistant

Columbia, MO · On-site

$18.50/hr

Lead Library Assistant Department: Student Affairs Location: Columbia, MO Type: Part-time, Staff ... Provide and model exceptional customer service, mentoring student employees in best practices for ...

slcl

Library Associate - Lewis and Clark

Saint Louis, MO · On-site

$18.35/hr

Must possess a commitment to a high level of public service to Library customers * Must possess excellent communication and organization skills Benefits: * Paid Vacation * Domestic Violence Leave ...

Columbia College

Lead Library Assistant

Columbia, MO · On-site

$18.50/hr

Lead Library Assistant Department: Student Affairs Location: Columbia, MO Type: Part-time, Staff ... Provide and model exceptional customer service, mentoring student employees in best practices for ...

Logan University

Library Assistant

Wildwood, MO · On-site

Library Assistant Logan University - Chesterfield, MO 63017 Overview Position Type Part Time Job ... Excellent customer service and interpersonal skills; Must be able to respond to requests for ...

Logan University

Library Assistant

Chesterfield, MO · On-site

... library procedure; make minor repairs to books and other materials. * Assist with shelf reading ... Excellent customer service and interpersonal skills; Must be able to respond to requests for ...

next page

Showing results 1-20

All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Missouri

Library Customer Service Assistant information

See Missouri salary details

$11

$18

$26

How much do library customer service assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for library customer service assistant in Missouri is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.44 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What are popular job titles related to Library Customer Service Assistant jobs in Missouri?

For Library Customer Service Assistant jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Missouri look for?

The top searched job categories for Library Customer Service Assistant jobs in Missouri are:

What cities in Missouri are hiring for Library Customer Service Assistant jobs?

Cities in Missouri with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,069 per year, or $18.8 per hour.

Library Assistant

Kansas City University

Loma Linda, MO • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Title

Provides technical library support as it relates to library catalogs, databases, and indexes and by answering questions that require basic library science knowledge and consultation. Provides professional library services to students, faculty and staff.

Essential Duties And Responsibilities
  • Ensures library customers are helped promptly and courteously
  • Promotes a courteous environment, informed access and independent learning
  • Assists with maintaining library displays
  • Organizes and maintains library materials and equipment
  • Provides high quality customer service
  • Coordinates and or assists with loan lending/borrowing activities
  • Provides reference services (i.e., answers reference questions and locates requested information, trains/assists students and faculty in locating/using print/electronic sources, performs on-line and internet searches as requested, assists with search strategies)
  • Performs other duties as assigned, including filling in to cover other staff duties during absences.
  • Represent department and the University favorably and in accordance with established Core Values and expectations
  • Perform other duties as assigned or directed to meet the goals and objectives of the organization
  • Other administrative tasks (i.e., filing, preparing documentation)
  • Participate in developing department goals, objectives, and systems
  • Actively participate in team and University meetings
Qualifications
  • Knowledge obtained through Associate's degree or equivalent work experience. Bachelor's degree preferred.
  • One year library experience working in an automated library customer service environment. Medical library experience preferred
  • Strong working knowledge of managing and navigating databases
  • Must have excellent organizational skills, be detail-oriented, and a self-starter
  • Exercise good judgment and discretion at all times
  • Ability to be flexible, and able to shift priorities as demands change
  • Excellent interpersonal skills, with ability to interact effectively and work efficiently with people at all levels in an organization
  • Excellent verbal & written communication skills
  • High level of proficiency with Microsoft Office applications

Equal Opportunity Employer

KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race, color, religion, sex, age, national origin, genetic information (GINA), physical or mental disability, pregnancy, sexual orientation, gender identity, marital status, familial status, ancestry, military and/or veteran status, and/or any other status protected by applicable Federal, state or local law.

Annual Security Report

KCU is committed to providing a safe campus for students, faculty, and staff. Our annual campus security report lists campus crimes and statistics for the campus and public areas around campus for the last three years, in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.

Thank you for your interest in a career at KCU!

Apply