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Library Customer Service Assistant Jobs in Arkansas

Sherwin-Williams

Customer Service Specialist

Jonesboro, AR · On-site

$17 - $22.50/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Sherwin-Williams

Customer Service Specialist

Rogers, AR · On-site

$16 - $21/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Arkansas

Library Customer Service Assistant information

See Arkansas salary details

$9

$16

$23

How much do library customer service assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for library customer service assistant in Arkansas is $16.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.89 per hour, depending on experience, location, and employer.

What qualifications do you need for a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Good communication skills, basic computer literacy, and a friendly attitude are important; some positions may require familiarity with library management systems or customer service experience.

How to get hired as a library customer service assistant?

To get hired as a library customer service assistant, applicants should typically have a high school diploma or equivalent, demonstrate strong communication and customer service skills, and be familiar with library systems or cataloging software. Volunteering or prior experience in customer service can improve chances, and some positions may require background checks or training on library policies. Applying through the library’s official website or in person and highlighting relevant skills in the application can increase employment prospects.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Arkansas? For Library Customer Service Assistant jobs in Arkansas, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Arkansas look for? The top searched job categories for Library Customer Service Assistant jobs in Arkansas are:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,442 per year, or $16.6 per hour.

Youth Services Specialist - Evenings (P.T. Library)

City of Bella Vista

Bella Vista, AR

Part-time

Posted 9 days ago

Job description

Description

The part-time Youth Services Specialist, will create and maintain Children's department programming under the supervision of the Children and Youth Services Librarian. The incumbent must be able to work independently while operating the library during the evening hours. Anticipated schedule will include a flexible work schedule of approximately 19.5 hours weekly. The incumbent must be able to work independently while operating the library during the evening. 


Please include cover letter with your application.


Responsibilities include but will not be limited to:

  • Assists with implementation of public services, policies, procedures and programs in accordance with the library's mission
  • Assists the Children's and Youth Services Librarian with all children and teen programming, including but not limited to: Story times, Teen Advisory Board, Teen Nights, Summer Reading Program, special events, and outreach events, etc.
  • Under the direction of the Your Services Librarian, creates and implements programs for patrons ages 8 - 12. 
  • Acts as lead on Youth Services team in absence of Youth Services Librarian. 
  • Works with the Public Relations Coordinator to promote/advertise children & youth programs.
  • Opens and/or closes the library as needed.
  • Provides reference and reader's advisory services to all library users, with a focus on services to children, teens, parents and teachers.
  • Assists Children's Librarian with collection management, including assessment and upkeep of materials.
  • Assists with maintenance of the children/youth areas of the library, includes development and design of displays and cleaning and organizing areas after programs.
  • Works the circulation desk as needed.
  • Oversees work of evening volunteers. May involve training in all volunteer areas.
  • Will acquire working knowledge of regulations and procedures pertaining to library responsibilities.
  • Will comply with all library policies and procedures.
  • Provides occasional coverage for staffing the library when regular staff is not available. Hours of substitute work is dependent on library need.
  • Other duties as assigned.


Requirements

SKILLS & ABILITIES:

  • Excellent writing, technical/computer and organizational skills.
  • Ability to engage children/youth using stories, songs, crafts.
  • Ability to work with children/youth, parents, and teachers with patience.
  • Ability to work in open and frequently disruptive environment.
  • Ability to concentrate on work tasks with interruptions from patrons of all ages.
  • Attentiveness to safety and security of library patrons.
  • Ability to listen to public with understanding and respond in mature manner.
  • Ability to work independently, take initiative and work cooperatively on a team.
  • Understanding of confidentiality in patron records.
  • Ability to demonstrate a positive attitude towards co-workers, volunteers and patrons.

EDUCATION and/or EXPERIENCE:

  • Bachelor's degree or equivalent experience. Working toward Library degree a plus.
  • At least one (1) year of recent experience in public library youth services OR at least two (2) years recent experience in a public library.
  • Excellent computer skills.
  • Demonstrated working knowledge of library principles and practices.
  • Superior customer service skills.
  • Knowledge of compliance and law in a public library preferred.

Ability to pass drug test and background screening.

Apply