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Library Associate Jobs in Philadelphia, PA (NOW HIRING)

Winterthur Museum

Sales Associate

Winterthur, DE · On-site

$15.60/hr

Winterthur Museum, Garden & Library encompasses an unrivaled museum of American decorative arts in ... Winterthur's Sales Associates provide exception customer service to our guests, ensuring their ...

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How much do library associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for library associate in Philadelphia, PA is $20.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $24.28 per hour, depending on experience, location, and employer.

What is a library associate?

Library Associates are staff members who assist with the daily operations of a library. They help patrons locate materials, check out and return books, organize resources, and may assist with library programs or events. Library Associates often provide customer service, answer basic reference questions, and support librarians in maintaining an organized and welcoming environment. Their responsibilities can vary depending on the size and type of library, but they play a vital role in ensuring smooth library operations.

What are the key skills and qualifications needed to thrive as a library associate, and why are they important?

To thrive as a Library Associate, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent, with some positions preferring library science coursework. Familiarity with library management systems, cataloging software, and basic computer applications is usually required. Excellent customer service, communication, and problem-solving skills help you effectively assist patrons and support library operations. These abilities are vital for maintaining an organized, accessible library environment and ensuring a positive user experience.

What are some common challenges library associates face when assisting patrons, and how can they effectively address them?

Library Associates frequently encounter challenges such as helping patrons locate specific materials, assisting with technology (like printers or public computers), and managing multiple requests during busy periods. To address these challenges effectively, it's important to develop strong communication and problem-solving skills, stay up-to-date with library catalog systems, and remain patient and resourceful when guiding patrons. Collaborating closely with librarians and other staff members also ensures that patrons receive comprehensive support and that workloads are balanced during peak times.

What is the difference between Library Associate vs Library Technician?

AspectLibrary AssociateLibrary Technician
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationAssociate degree in library technology or related field
Work EnvironmentPublic, academic, or special libraries; customer service focusSimilar environments with more technical and cataloging responsibilities
Employer UsageCommonly employed in public and academic libraries for assisting patronsOften involved in cataloging, shelving, and technical support tasks
Search & Comparison IntentYesYes

The main difference between a Library Associate and a Library Technician lies in their educational requirements and technical responsibilities. Library Associates typically have a high school diploma and focus on customer service and daily library operations. In contrast, Library Technicians usually hold an associate degree and handle more technical tasks like cataloging and collection management. Both roles are vital in library settings, but Library Technicians often require more specialized training and perform more technical duties.

Can you get a job at a library with no experience?

Library associate positions often do not require prior experience, as on-the-job training is typically provided. Employers may look for strong customer service skills, organizational abilities, and a willingness to learn, making it possible for entry-level candidates to qualify. Some libraries may prefer or require a high school diploma or equivalent, but specific experience is usually not mandatory for starting roles.

What are the most commonly searched types of Library jobs in Philadelphia, PA?

The most popular types of Library jobs in Philadelphia, PA are:

What are popular job titles related to Library Associate jobs in Philadelphia, PA?

For Library Associate jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Library Associate jobs in Philadelphia, PA look for?

The top searched job categories for Library Associate jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Library Associate jobs?

Cities near Philadelphia, PA with the most Library Associate job openings:

Library Associate jobs near you
Infographic showing various Library Associate job openings in Philadelphia, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,055 per year, or $20.7 per hour.

Sales Associate

Winterthur Museum

Winterthur, DE • On-site

$15.60/hr

Part-time

Retirement

Posted 19 days ago

Job description

Winterthur Museum, Garden & Library encompasses an unrivaled museum of American decorative arts in its mansion and galleries and a magnificent 60-acre naturalistic garden-all set on 1,000 gorgeous acres.
Winterthur employs a wide array of positions in the areas of curatorial, horticulture, education, conservation, library, maintenance, marketing, development, technology, and administration.
Winterthur offers a unique and rewarding experience that is rich in culture and natural beauty. Winterthur considers its employees and volunteers to be among its greatest assets and welcomes applications from candidates who will contribute their specific skills to its mission "to inspire, enlighten, and delight all of its visitors while preserving and enhancing [Winterthur]" and also uphold its core values of agility, excellence, innovation, integrity, inclusion, and transparency.
JOB DESCRIPTION:
Winterthur's Sales Associates provide exception customer service to our guests, ensuring their satisfaction, loyalty and repeat business. They contributes to the financial success of the store by proactively selling, with an excellent understanding of the scope and details of our merchandise.
Compensation: $15.60 per hour
Benefits: 403b with employer match for eligible employees; discounts in the museum store and cafe; free general admission for you and your immediate family
Work Schedule: Variable, including evenings, weekends, and some holidays
Responsibilities:
  1. Greet guests as they enter the Museum Store and ensure all guests feel welcome
  2. Proactively engage guests in a sales relationship, seeking opportunities to upsell merchandise and services, answering guests questions regarding merchandise and Winterthur as a whole, and skillfully guiding the customer to a sales decision, thereby assisting in meeting store sales goals
  3. Process cash and charge transactions utilizing the POS system and cash register; bag or package purchases; provide change and receipts
  4. Accurately and responsibly handle all sales transactions, and reconcile all transactions and sales at the end of the shift
  5. Professionally and courteously resolve customer complaints, de-escalating the situation and seeking solutions that meet the guest's needs while abiding by Museum Store policies
  6. Cooperate with team members in a professional manner to ensure a positive work environment in which all employees support one another and the goals of the store
  7. Completes necessary administrative and supplemental assigned tasks (i.e. dusting, polishing silver, restocking sales floor, moving merchandise) as assigned.
  8. Assist with arranging for mailing or delivery of purchases, marking price tags, taking inventory, and preparing displays
  9. Attend training sessions and other company meetings as requested by the Supervisor.

Minimum Experience: 1-2 years in retail or customer service positions
Preferred Experience: 3-5 years in the retail field or customer service positions in a museum setting
Knowledge/Skills:
  1. Exceptional customer services and interpersonal skills, including active listening, empathy, and the ability to remain calm and de-escalate disputes
  2. Good working knowledge of POS systems and the ability to accurately handle cash and sales transaction
  3. Exceptional sales skills and ability to work toward sales goals while maintaining a welcoming environment for guests
  4. Ability to work well with a team, as well as independently and with minimal direction during non-peak sales hours when staffing may be minimal
  5. Ability to multi-task and assist multiple customers at a time
  6. Awareness of security risks and thefts and how to handle or prevent such situations

Essential Functions:
  1. Ability to safely handle small, delicate objects
  2. Ability to stand for 8 hours at time
  3. Ability to lift and carry up to 50lbs
  4. Ability to maneuver in tight spaces, such as storage rooms

Thank you for considering Winterthur Museum job opportunities.

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