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Library Assistant Iii information

What is a library assistant III?

Library Assistant III positions are support roles within libraries that involve advanced clerical and customer service duties. Individuals in these positions often assist patrons with locating materials, managing circulation functions, and using library resources. They may also be responsible for supervising lower-level staff, maintaining records, and assisting with library programs or technology. This role typically requires a strong understanding of library systems and excellent communication skills. Library Assistant III positions are often considered more senior than entry-level library assistant roles.

What are some of the typical challenges faced by a library assistant III, and how can they be managed effectively?

Library Assistant III roles often involve managing multiple tasks simultaneously, such as assisting patrons, processing materials, and overseeing daily operations. One common challenge is balancing direct public service with behind-the-scenes work, especially during busy periods. Effective time management and strong organizational skills are essential to ensure all responsibilities are met. Additionally, staying up-to-date with evolving library technologies and procedures helps handle changes smoothly. Collaborating closely with librarians and other assistants fosters a supportive environment for overcoming these challenges.

What qualifications do you need for a library assistant iii?

A Library Assistant III typically requires a high school diploma or equivalent, along with previous experience in library operations. Some positions may prefer or require post-secondary education or specialized training in library science, as well as proficiency with library management software and strong customer service skills.

What are the key skills and qualifications needed to thrive as a library assistant III, and why are they important?

To thrive as a Library Assistant III, you need a solid understanding of library operations, cataloging practices, and customer service, usually supported by prior library experience or relevant coursework. Familiarity with integrated library systems (ILS), digital databases, and office productivity software is typically expected. Strong communication, organizational skills, and attention to detail help you serve patrons effectively and manage multiple tasks. These abilities are crucial for maintaining efficient library services, ensuring accurate resource management, and delivering positive user experiences.
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Library Assistant Iii jobs near you
Infographic showing various Library Assistant Iii job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Library Assistant III (AUS Student Employee Support)

University of Louisville

Louisville, KY • On-site

Other

This job post has expired today. Applications are no longer accepted.

University Of Louisville rating

8.1

Company rating: 8.1 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

160th of 617 rated colleges and universities

Job description

Department:
Location:
Belknap Campus
Time Type:
Full time
Worker Type:
Regular
Job Req ID:
R108942
Minimum Requirements:
Associate's Degree in liberal arts, business, computer/information science or a related field and two (2) years of related experience or an equivalent combination of education and experience. Grade 4 (Hourly)
Position Description:
The Library Assistant III supports the success of the Ekstrom Library at the University of Louisville by providing exemplary customer service and overseeing a team of student employees to maintain routine day-to-day operations of the library.
The Library Assistant III will oversee the Access and User Services Department's student employees (approximately 25-45 at any one time) by recruiting, training, supervising, and scheduling students to meet departmental needs. The position oversees departmental student wage budget, must be able to understand Federal Work Study requirements, and oversees any disciplinary actions for the department's students. This position may assist in RRS functions. Grade 4 (hourly)
Essential Duties and Responsibilities
Student Personnel Management (65%)
  • Supervises the employee life cycle (ie: recruitment, employment, evaluation, and release) of student employees
  • Schedule and ensure adequate coverage during library hours for three separate desks (west desk, east desk, and tech desk).
  • Train all student employees in library policies, procedures, and general information.
  • Maintain accurate attendance records, provide timecards for students, approve work assignments and schedule change requests
Library Administration (35%)
  • Provide prompt, courteous service at the public desks and administer departmental services, including interpretation of library policies and procedures to patrons.
  • Develop the department's user service model and lead training for students and all employees inservice training.
  • Maintain knowledge of all departmental procedures and workflows to better assign and monitor student assistant tasks. Create and maintain student accounts for departmental Teams Shifts.
  • Oversees the efficient functioning of all activities in the RRS including picks, stores, loading and audits during evening hours and as backup for the day shift. Reports any issues involving the RRS to Day Supervisor.
Preferred Qualifications
  • 1-2 years of supervisory experience
  • Experience in academic libraries
  • Experience in customer service-related environment
  • Two years of experience in libraries or with library storage systems
  • Microsoft Office Suite - i.e. Word, Outlook, Excel, PowerPoint, etc.
  • Library management system (WMS)
  • Effective oral and written communication skills
Competencies
  • Flexibility - Adapts to changing business needs, conditions, and work responsibilities.
  • Attention to Detail - Diligently attend to details and pursues quality in accomplishing tasks.
  • Customer Focus - Builds and maintains customer satisfaction with the products and services offered by the organization.
  • Teamwork - Promotes cooperation and commitment within a team to achieve goals and deliverables.
  • Coaching & Mentoring - Enables co-workers to grow and succeed through feedback, instruction, and encouragement.

Compensation will be commensurate to candidate experience.
Equal Employment Opportunity
The University of Louisville is an Equal Employment Opportunity employer. The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity or expression, veteran status, marital status, or pregnancy. In accordance with the Rehabilitation Act of 1973 and the Vietnam Era Veteran Readjustment Act of 1974, the University prohibits job discrimination of individuals with disabilities, Vietnam era veterans, qualified special disabled veterans, recently separated veterans, and other protected veterans. The University acknowledges its obligations to ensure affirmative steps are taken to ensure equal employment opportunities for all employees and applicants for employment. It is the policy of the University that no employee or applicant for employment be subject to unlawful discrimination in terms of recruitment, hiring, promotion, contract, contract renewal, tenure, compensation, benefits, and/or working conditions. No employee or applicant for employment is required to endorse or condemn a specific ideology, political viewpoint, or social viewpoint to be eligible for hiring, contract renewal, tenure, or promotion.
Consistent with applicable law, demographic information is collected for aggregate reporting requirements. Demographic information provided through this application is not available to hiring managers/committees and is not considered in hiring or employment decisions.
Assistance and Accommodations
Computers are available for application submission at the Human Resources Department located at 2315 South First Street Walk, Room 02C - Louisville, Kentucky 40292.
If you require assistance or accommodation with our online application process, please contact us by email at employment@louisville.edu or by phone 502-852-6258.

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