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Lexus Service Advisor Jobs in Virginia (NOW HIRING)

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Lexus Service Advisor information

See Virginia salary details

$11

$25

$45

How much do lexus service advisor jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for lexus service advisor in Virginia is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.57 per hour, depending on experience, location, and employer.

What does a Lexus Service Advisor do?

A Lexus Service Advisor acts as the main point of contact between customers and the service department at a Lexus dealership. They are responsible for understanding the customer's vehicle concerns, explaining recommended maintenance or repairs, and coordinating service appointments. Service Advisors also provide estimates, keep customers informed about their vehicle’s status, and ensure a high level of customer satisfaction throughout the service process.

How does a Lexus Service Advisor typically collaborate with technicians and customers during the repair process?

A Lexus Service Advisor acts as the liaison between customers and the service team, ensuring a smooth and transparent repair process. They begin by discussing vehicle concerns with customers, then relay this information to technicians for accurate diagnostics. Throughout the repair, the advisor provides updates to customers, explains recommended services, and helps prioritize repairs based on urgency and budget. This role requires strong communication and organizational skills to balance customer satisfaction with efficient workflow in the service department.

What are the key skills and qualifications needed to thrive as a Lexus Service Advisor, and why are they important?

To thrive as a Lexus Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or higher with relevant experience in the automotive industry. Familiarity with dealership management systems (DMS), scheduling software, and manufacturer-specific tools like Lexus' service platforms is often required. Exceptional communication, problem-solving, and organizational abilities help advisors build trust and efficiently manage customer concerns. These skills ensure high customer satisfaction, accurate service recommendations, and effective workflow in a dealership environment.

What is the difference between Lexus Service Advisor vs Automotive Service Advisor?

AspectLexus Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, certifications like ASE or manufacturer-specific trainingHigh school diploma, ASE certifications often preferred
Work EnvironmentLuxury dealership, specialized in Lexus vehiclesVarious automotive service centers, including independent and dealership shops
Employer & Industry UsageExclusive to Lexus dealershipsUsed across multiple automotive brands and service centers
Job ResponsibilitiesCustomer communication, service recommendations, warranty processingCustomer service, repair order management, parts coordination

Both roles involve customer interaction and service coordination, but Lexus Service Advisors focus specifically on Lexus vehicles within luxury dealerships, often requiring specialized training. Automotive Service Advisors work across various brands and environments, with broader industry application.

What are popular job titles related to Lexus Service Advisor jobs in Virginia?

For Lexus Service Advisor jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Lexus Service Advisor jobs in Virginia look for?

The top searched job categories for Lexus Service Advisor jobs in Virginia are:

Lexus Service Advisor jobs near you
Infographic showing various Lexus Service Advisor job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $53,479 per year, or $25.7 per hour.

Auto Dealer Luxury Service Advisor/ Lincoln Service Advisor

Ted Britt Auto Group

Chantilly, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Description:Ted Britt Lincoln – Chantilly, VA



Join one of the top-performing Lincoln service departments in the region.

Ted Britt Lincoln is looking for an experienced Highline/Luxury Automotive Service Advisor who is passionate about delivering an exceptional ownership experience while maximizing sales opportunities. If you have a proven track record in luxury automotive service and are looking for a dealership where your hard work is rewarded, we want to hear from you.

What We Offer
  • Exceptional earning potential with one of the strongest pay plans in the area.
  • High customer traffic and a loyal Lincoln client base.
  • Supportive leadership focused on your success.
  • State-of-the-art facility with a dedicated Lincoln Service Center.
  • Professional team environment with strong technician retention.
  • Ongoing training and opportunities for career advancement.
  • Medical, dental, vision, 401(k), paid vacation, and employee discounts.
What You'll Do
  • Deliver a premium ownership experience for every Lincoln client.
  • Build lasting relationships through trust, communication, and professionalism.
  • Recommend maintenance and repairs based on customer needs and manufacturer guidelines.
  • Coordinate repairs efficiently with technicians and management.
  • Keep customers informed throughout the repair process.
  • Consistently meet and exceed sales, CSI, and performance goals.
Qualifications
  • Previous experience as a Service Advisor required.
  • Luxury/Highline dealership experience preferred (Lincoln, Mercedes-Benz, BMW, Lexus, Audi, Cadillac, Acura, Infiniti, Volvo, etc.).
  • Strong communication and relationship-building skills.
  • Ability to multitask in a fast-paced environment.
  • Professional appearance and demeanor.
  • Valid driver's license with a clean driving record.
Requirements: