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Level Ii Help Desk Analyst Jobs (NOW HIRING)

Help Desk Analyst

Roseville, CA · On-site

$19.75 - $24.75/hr

Help Desk Analyst Department: Technology Employment Type: Full Time Location: Roseville, CA Compensation: $19.75 - $24.75 / hour Description Are you seeking a career where you can foster a positive ...

Help Desk Analyst

Raleigh, NC · On-site

$20 - $27.25/hr

Job ID: NC-809319 Hybrid/Local Application/Production Support/Help Desk Analyst with system ... Provides expert-level guidance to external customers, county leadership, and service providers ...

Help Desk Analyst

Chesterfield, VA · On-site

$19.50 - $26.50/hr

Title: Help Desk Analyst Location: Chesterfield, VA Duration: Long Term Interview Type: In-person Required Skills: * Assisting and providing customer support, by telephone, email and other means.

Tier II Help Desk

Alexandria, VA · On-site

$22 - $30/hr

... analysis/tuning). Where required the Tier II candidate will escalate to the eBusiness team for a more detailed level of support. The Tier II will consult with appropriate manufacturers where required ...

Help Desk Analyst

Durham, NC · On-site

$19.75 - $27/hr

... two (2) Bilingual Application/Production Support Help Desk Analysts to assist with production ... This role requires someone who has a high level of customer experience and who is bilingual ...

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Job Summary : Abacus Service Corporation is seeking a Help Desk Analyst to provide first level ... Required : • High School Diploma or GED. • Two years' experience performing help desk functions ...

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Role Overview Provide first-level technical support to users, resolving hardware, software, and ... * 2+ years of help desk or technical support experience * Strong knowledge of Windows operating ...

Help Desk Analyst (29703)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

... 2. Helpdesk position: Assist personnel with program access, folder and printer mapping, and other ... The above statements are intended to describe the general nature and level of work being performed ...

Help Desk Analyst

Birmingham, AL · On-site

$19.25 - $26.25/hr

The Help Desk Analyst's role is to offer first-level support and technical assistance to end-users who are using hardware, software, or other computer systems. This includes receiving, prioritizing ...

Help Desk Analyst -GM

Newport, RI · On-site

$20.50 - $28.25/hr

Job Title Help Desk Analyst -GM Location Newport, RI 02840 US (Primary) Job Type / Status Full-Time Education Bachelor's Degree Clearance Level Required Secret McLaughlin Research Corporation has an ...

Help Desk Analyst (29047)

Phoenix, AZ

$20.25 - $27.75/hr

Help Desk Analyst IDEALFORCE have a Contract position available immediately for a Help Desk Analyst ... a Tier II level; identifying remedies and completing resolution activities including validation ...

Level 1 Help Desk Analyst

Conyers, GA · On-site

$16.25 - $22.25/hr

Job Summary : InterSources Inc is seeking a Level 1 Help Desk Analyst to provide technical ... • 2+ years' experience performing as Helpdesk Technician with hands on knowledge in resolving ...

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

Training required on-site to start for at least two weeks before engagement will be fully remote ... Serves as a contact for level 1 support. * Serves as a contact for users having problems using ...

Help Desk Analyst

Woodbury, NY · On-site

$21.50 - $29.50/hr

... * 2 years of college preferred or technical program with combination of three years of work experience * Excellent written and verbal skills Benefits: As a Help Desk Analyst, you will be part of an ...

Help Desk Analyst

Woodbury, NY · On-site

$21.50 - $29.50/hr

... * 2 years of college preferred or technical program with combination of three years of work experience * Excellent written and verbal skills Benefits: As a Help Desk Analyst, you will be part of an ...

Help Desk Analyst

Pittsburgh, PA · Hybrid

$20 - $27.25/hr

An excellent career opportunity is currently available for a Help Desk Analyst local to the Aires ... Associate's or Bachelor's degree preferred * 1-2 years of technical phone support experience * 1-2 ...

Showing results 21-40

Level Ii Help Desk Analyst information

See salary details

$14

$24

$35

How much do level ii help desk analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for level ii help desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Level Ii Help Desk Analyst vs Help Desk Technician?

AspectLevel Ii Help Desk AnalystHelp Desk Technician
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA A+, HDI Support Center Analyst (often similar)
Work EnvironmentCorporate IT support, troubleshooting complex issuesHelp desk support, basic troubleshooting
Employer & Industry UsageBusinesses, government agencies, IT service providersSmall to medium businesses, IT support firms
Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsEntry-level support, job requirements

Both roles involve technical support, but Level Ii Help Desk Analysts typically handle more complex issues and require advanced certifications. Help Desk Technicians often focus on basic troubleshooting and customer service. The roles are used across similar industries, with Level Ii Analysts generally supporting more advanced IT environments.

What cities are hiring for Level Ii Help Desk Analyst jobs?

Cities with the most Level Ii Help Desk Analyst job openings:

What are popular job titles related to Level Ii Help Desk Analyst jobs?

For Level Ii Help Desk Analyst jobs, the most frequently searched job titles are:

Enterprise Help Desk Specialist with Security Clearance

Kansas City, MO • On-site

Zachary Piper Solutions, LLC
IT Services • 51 - 200 employees

$55K - $65K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago


Job description

Zachary Piper Solutions is seeking an Enterprise Service Desk (ESD) Representative to support a company focused on IT services and cybersecurity for large-scale government enterprise networks. This position is on-site in Kansas City, Missouri. The ESD Representative will provide centralized help desk and desktop support to end users across a global enterprise environment. Join a mission-critical team supporting secure network operations for a major government organization and help ensure seamless connectivity for thousands of users worldwide. Responsibilities for the ESD Representative include: * Provide Tier 1/Tier 2 help desk support for desktops, laptops, mobile devices, and enterprise applications
* Troubleshoot hardware, software, network connectivity, and operating system issues
* Support Microsoft Office Suite, Outlook, and video teleconferencing tools
* Respond to and resolve tickets in a high-volume service desk environment
* Deliver excellent customer service while supporting end users across multiple locations Required Qualifications for the ESD Representative include: * 0-6 months of experience (Mid-level) OR 6+ months to 1+ year of experience (Senior) in IT support or help desk environments
* Experience with desktop support, Windows OS, Microsoft Office Suite, Outlook, and basic networking
* Strong troubleshooting, customer service, and communication skills
* Relevant IT certification (Security+ required)
* Active Secret Clearance required Compensation for the ESD Representative include: * Salary Range: $55,000 - $65,000 annually (depending on experience)
* Full Benefits Package: PTO, Paid Holidays, Medical, Dental, Vision, 401K, Tuition Reimbursement, Sick leave as required by law
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