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Level 2 It Support Jobs in Oregon (NOW HIRING)

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

IT Support Specialist

Portland, OR · On-site

$60K - $68K/yr

The IT Support Specialist will answer tickets and provide real-time technical support for our ... Provide first-level support to end-users for hardware, software, and network-related issues.

At least 3 years of progressively responsible end-user IT support experience, including Level II troubleshooting * Hands-on experience supporting Windows workstations and common business applications

At least 3 years of progressively responsible end-user IT support experience, including Level II troubleshooting * Hands-on experience supporting Windows workstations and common business applications

At least 3 years of progressively responsible end-user IT support experience, including Level II troubleshooting * Hands-on experience supporting Windows workstations and common business applications

They will provide Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset ... Escalates complex problems to upper-level deskside engineers. Must have a broad base of support and ...

At least 3 years of progressively responsible end-user IT support experience, including Level II troubleshooting * Hands-on experience supporting Windows workstations and common business applications

IT Support Technician I

Tigard, OR · On-site

$17 - $20/hr

... level IT Support Tech 2.* 3. Provide individual instruction and/or training to users on new or updated technologies. May train student employees.* 4. Performs routine technical assistance and ...

IT Support Technician I

Tigard, OR · On-site

$17 - $20/hr

... level IT Support Tech 2.* 3. Provide individual instruction and/or training to users on new or updated technologies. May train student employees.* 4. Performs routine technical assistance and ...

... information technology throughout the company. This includes both in-person and remote technical ... Provide 1st-level support including installing and upgrading software, application configuration.

IT Support Engineer

Sherwood, OR · On-site

$60K - $70K/yr

Torus is hiring an experienced IT Support Engineer to join our growing team and company. The ideal candidate is passionate about supporting users across every part of Torus's mission, from ...

IT Support Specialist

Portland, OR · On-site

$25 - $31/hr

... information technology throughout the company. This includes both in-person and remote technical ... Provide 1st-level support including installing and upgrading software, application configuration.

... information technology throughout the company. This includes both in-person and remote technical ... Provide 1st-level support including installing and upgrading software, application configuration.

Showing results 21-40

Level 2 It Support information

See Oregon salary details

$15

$29

$47

How much do level 2 it support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for level 2 it support in Oregon is $29.66, according to ZipRecruiter salary data. Most workers in this role earn between $23.65 and $33.32 per hour, depending on experience, location, and employer.

What is a Level 2 IT Support?

A Level 2 IT Support job involves handling more complex technical issues that cannot be resolved by Level 1 support. This role includes troubleshooting hardware and software problems, assisting with network and server issues, and providing advanced user support. Level 2 technicians may also work with system administrators to escalate critical issues. Strong analytical skills and a deep understanding of IT systems are essential for this position.

What types of issues does Level 2 IT Support typically handle compared to Level 1 support?

Level 2 IT Support handles more complex technical problems that cannot be resolved by Level 1 support, such as in-depth troubleshooting of software errors, network connectivity problems, and configuration issues. You will often work on escalated tickets, interact directly with end users for advanced diagnostics, and collaborate with Level 3 specialists for particularly challenging situations. This role requires a greater depth of technical knowledge and analytical skill. Being in Level 2 support gives you the chance to broaden your technical expertise and act as a mentor for junior team members, while also preparing you for potential advancement into specialist or system administrator roles.

What are the key skills and qualifications needed to thrive in the Level 2 IT Support position, and why are they important?

Level 2 IT Support professionals need in-depth technical knowledge of operating systems, networking, hardware troubleshooting, and customer service, often supported by experience or certifications like CompTIA A+, Network+, or Microsoft MCP. They are typically skilled in support ticketing systems, remote desktop tools, and system administration platforms. Strong analytical thinking, effective communication, and patience help them resolve advanced technical issues and guide users. These skills are crucial for ensuring efficient problem resolution, minimizing downtime, and providing a seamless user experience.

How to become a Level 2 IT support?

To become a Level 2 IT support technician, candidates typically need an associate degree or equivalent in information technology or a related field, along with relevant certifications such as CompTIA A+ or Network+. Gaining experience in basic troubleshooting, hardware, and software support is essential, and developing skills in networking, operating systems, and remote support tools can help advance to this role.

What are the most commonly searched types of Level 2 It Support jobs in Oregon?

The most popular types of Level 2 It Support jobs in Oregon are:

What are popular job titles related to Level 2 It Support jobs in Oregon?

For Level 2 It Support jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Level 2 It Support jobs in Oregon look for?

The top searched job categories for Level 2 It Support jobs in Oregon are:

What cities in Oregon are hiring for Level 2 It Support jobs?

Cities in Oregon with the most Level 2 It Support job openings:

Infographic showing various Level 2 It Support job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $61,688 per year, or $29.7 per hour.

IT Support Technician

MetroSys

Cottage Grove, OR • On-site

$20 - $25/hr

Full-time

Re-posted 5 days ago


Job description

Position Overview

MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users, workstations, printers, peripherals, and common IT systems across hospital and clinic locations.

This is an excellent opportunity for individuals beginning their IT careers. Candidates with formal technical training, vocational education, military experience, or certifications such as CompTIA A+ are encouraged to apply. Professional experience may be substituted with relevant training and demonstrated technical aptitude.

The ideal candidate is customer-focused, dependable, eager to learn, and comfortable working directly with healthcare staff in a fast-paced environment.

Key Responsibilities
  • Provide onsite technical support for hospital and clinic personnel.
  • Troubleshoot and resolve issues related to:
    • Windows desktop and laptop systems
    • Microsoft Office applications
    • Printers and multifunction devices
    • Mobile devices and peripherals
    • Basic network connectivity
  • Install, configure, and deploy computer hardware and software.
  • Support workstation moves, adds, and changes.
  • Assist with user account support, password resets, and access-related requests.
  • Document incidents, requests, and resolutions within the ticketing system.
  • Escalate complex issues to senior technical teams when appropriate.
  • Support IT equipment inventory and asset management activities.
  • Maintain a professional and customer-focused presence in patient care and administrative environments.
  • Travel to satellite healthcare facilities as needed to provide onsite support.
Required Qualifications
  • High school diploma or equivalent.
  • Technical training, vocational education, military training, or entry-level IT experience.
  • Working knowledge of:
    • Windows 10 and Windows 11
    • Microsoft Office applications
    • Computer hardware and peripherals
    • Basic networking concepts
  • Strong customer service and communication skills.
  • Ability to follow documented procedures and troubleshooting processes.
  • Valid driver's license and reliable transportation for travel between facilities.
Preferred Qualifications
  • CompTIA A+ certification or equivalent knowledge.
  • Prior help desk, desktop support, field technician, or customer service experience.
  • Experience supporting healthcare environments is a plus.
  • Familiarity with Active Directory and Microsoft 365 environments.
  • Exposure to ticketing systems such as ServiceNow, Jira, Zendesk, or similar.

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