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At Leica Biosystems, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
At Leica Biosystems, we're not just shaping the future of cancer diagnostics - we're transforming lives. Our mission of "Advancing Cancer Diagnostics, Improving Lives" is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you're not just taking a job; you're becoming part of a passionate team that knows every moment matters when it comes to cancer. You'll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you'll be inspired each day to stretch, grow, and make an impact.
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The Field Service Engineer for Leica Biosystems is responsible for the repair, maintenance, and installation of histology and pathology diagnostic equipment.
This position is part of the Field Technical Service department and will be located in Columbus, Ohio. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives.
You will be a part of the Field Service Engineer team and report to the MidAtlantic Regional Field Service Manager, responsible for delivering high-quality, responsive service that ensures optimal instrument performance and customer uptime. This role requires strong technical problem-solving, ownership of service activity within your territory, and the ability to work independently in a fast-paced environment. If you thrive in a fast-paced role and want to work to build a world-class service organization-read on.
In this role, you will have the opportunity to:

• Independently perform installation, preventative maintenance, troubleshooting, and repair of Leica histology and pathology diagnostic instruments, diagnosing root cause issues across mechanical, electro-mechanical, electronic, and refrigeration systems.
• Own and manage service activity within your territory, including prioritizing and planning service calls, maintaining accurate documentation, ordering parts, and ensuring timely closure of service events in compliance with ISO, FDA, and Leica policies.
• Build strong customer relationships by providing technical guidance, basic operator training, and responsive support, while collaborating with internal teams (technical support, applications, commercial) to resolve complex issues and optimize customer satisfaction and instrument uptime.

The essential requirements of the job include:

• Associate's Degree with 1+ years of relevant field service or technical, or equivalent hands-on experience.
• Experience troubleshooting and repairing mechanical, electro-mechanical, electronic, or instrumentation systems.
• Ability to effectively communicate with customers and internal stakeholders in a service-oriented environment.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Travel throughout the district - this position services Columbus, OH and the surrounding areas, with expected travel of 70-90% and the possibility of overnight travel based on business needs.
• Hold a current valid driver's license and meet fleet eligibility requirements.
• Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.). Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time. Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, and demonstrate good hand and finger dexterity.

It would be a plus if you also possess previous experience in:

• Diagnosing and repairing medical devices or laboratory instrumentation.
• Field Service Engineering supporting electrical, mechanical, biomedical, or scientific equipment.
• Building strong customer relationships that drive satisfaction and long-term retention.

Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.
The hourly range for this role is $34.00/hour - $38.00/hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
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