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Legal Intake Manager Jobs in Texas (NOW HIRING)

Bush & Bush Law Group

Legal Intake Specialist

Grand Prairie, TX · On-site

$16.75 - $22.50/hr

We are looking for a Bilingual Legal Intake Specialist (English/Spanish) to join our on-site team ... Requirements Client Intake & Call Management * Answer inbound calls from individuals involved in ...

Bush & Bush Law Group

Legal Intake Specialist

Euless, TX · On-site

$16.50 - $22/hr

We are looking for a Bilingual Legal Intake Specialist (English/Spanish) to join our on-site team ... Requirements Client Intake & Call Management * Answer inbound calls from individuals involved in ...

Bush & Bush Law Group

Legal Intake Specialist

Irving, TX · On-site

$16.50 - $22/hr

We are looking for a Bilingual Legal Intake Specialist (English/Spanish) to join our on-site team ... Requirements Client Intake & Call Management * Answer inbound calls from individuals involved in ...

Bush & Bush Law Group

Legal Intake Specialist

Irving, TX · On-site

$16.50 - $22/hr

We are looking for a Bilingual Legal Intake Specialist (English/Spanish) to join our on-site team ... Requirements Client Intake & Call Management * Answer inbound calls from individuals involved in ...

Bush & Bush Law Group

Legal Intake Specialist

Irving, TX · On-site

$17 - $22.75/hr

We are looking for a Bilingual Legal Intake Specialist (English/Spanish) to join our on-site team ... Requirements Client Intake & Call Management * Answer inbound calls from individuals involved in ...

Bush & Bush Law Group

Legal Intake Specialist

Irving, TX · On-site

$16.50 - $22/hr

We are looking for a Bilingual Legal Intake Specialist (English/Spanish) to join our on-site team ... Requirements Client Intake & Call Management * Answer inbound calls from individuals involved in ...

Bush & Bush Law Group

Legal Intake Specialist

Irving, TX · On-site

$16.50 - $22/hr

We are looking for a Bilingual Legal Intake Specialist (English/Spanish) to join our on-site team ... Requirements Client Intake & Call Management * Answer inbound calls from individuals involved in ...

Bush & Bush Law Group

Legal Intake Specialist

Irving, TX · On-site

$16.50 - $22/hr

We are looking for a Bilingual Legal Intake Specialist (English/Spanish) to join our on-site team ... Requirements Client Intake & Call Management * Answer inbound calls from individuals involved in ...

Bush & Bush Law Group

Legal Intake Specialist

Irving, TX · On-site

$17 - $22.75/hr

We are looking for a Bilingual Legal Intake Specialist (English/Spanish) to join our on-site team ... Requirements Client Intake & Call Management * Answer inbound calls from individuals involved in ...

Bush & Bush Law Group

Legal Intake Specialist

Grapevine, TX · On-site

$16.50 - $22/hr

We are looking for a Bilingual Legal Intake Specialist (English/Spanish) to join our on-site team ... Requirements Client Intake & Call Management * Answer inbound calls from individuals involved in ...

Armstrong Law PLLC

Legal Intake Specialist

Dallas, TX · On-site

$17.50 - $23.50/hr

Description Our rapidly growing law practice is seeking a full-time legal intake specialist to join ... You'll survey prospective clients and empathize with them on the details of their case, manage new ...

FBT Gibbons LLP

Client Intake Manager

Dallas, TX · On-site

Serve as a key point of contact for attorneys, legal practice assistants, and other business ... Experience managing high-volume intake workflows across multiple offices and practice groups ...

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Legal Intake Manager information

What does a legal intake manager do?

A Legal Intake Manager oversees the process of receiving and evaluating new client inquiries at a law firm or legal organization. They are responsible for ensuring that potential clients are properly screened, their information is accurately collected, and that qualified leads are passed on to attorneys or legal teams. Legal Intake Managers often supervise intake staff, maintain client databases, and optimize the intake process to improve efficiency and client service. Their role is crucial in ensuring a smooth transition from initial contact to becoming a client, thereby supporting the firm's caseload and reputation.

How does a legal intake manager typically collaborate with attorneys and other staff during the client onboarding process?

A Legal Intake Manager works closely with attorneys, paralegals, and administrative staff to ensure a smooth and efficient onboarding process for new clients. They gather and organize initial case information, screen potential clients, and communicate essential details to the legal team. Effective collaboration often involves regular meetings, shared case management systems, and clear protocols for passing along qualified leads. This teamwork helps ensure that attorneys receive all the necessary background before taking on a client, minimizing delays and improving client satisfaction.

What is the difference between Legal Intake Manager vs Legal Assistant?

AspectLegal Intake ManagerLegal Assistant
CredentialsTypically requires a bachelor's degree; certifications like Certified Legal Manager (CLM) are a plusHigh school diploma or associate degree; paralegal certification often preferred
Work EnvironmentLaw firms, legal departments, client intake settingsLaw offices, courts, legal support departments
Primary ResponsibilitiesManaging client intake, initial case assessments, coordinating communicationPreparing legal documents, scheduling, filing, supporting attorneys

The Legal Intake Manager focuses on client onboarding and case assessment, requiring more managerial skills and certifications. In contrast, a Legal Assistant provides administrative support, handling document preparation and scheduling. Both roles are essential in legal settings but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a legal intake manager?

To thrive as a Legal Intake Manager, you need strong knowledge of legal processes, exceptional organizational abilities, and often a background in law or paralegal studies. Familiarity with case management software, CRM platforms, and telephone systems is typically required, along with experience in handling confidential information. Outstanding communication, empathy, and problem-solving skills help you build rapport with potential clients and efficiently triage their needs. These skills and qualities are crucial to ensuring timely, accurate intake of cases, client satisfaction, and effective support for legal teams.
What are the most commonly searched types of Legal Intake jobs in Texas? The most popular types of Legal Intake jobs in Texas are:
What are popular job titles related to Legal Intake Manager jobs in Texas? For Legal Intake Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Legal Intake Manager jobs in Texas look for? The top searched job categories for Legal Intake Manager jobs in Texas are:
What cities in Texas are hiring for Legal Intake Manager jobs? Cities in Texas with the most Legal Intake Manager job openings:
Legal Intake Manager jobs near you
Infographic showing various Legal Intake Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Intake Manager

The Crash Team - The Galvan Law Firm

Sugar Land, TX • On-site

Full-time

Posted 2 days ago

New

Job description

Description
About Us
The Crash Team - The Galvan Law Firm is a plaintiff personal injury firm based in Sugar Land, TX, handling auto crashes, 18-wheeler accidents, wrongful death, and catastrophic injury cases across Texas and California. We're a Super Lawyers-designated firm with Top Verdict rankings in Texas and nationally, built on a foundation of hospitality, accountability, and client dedication. We're looking for an experienced Intake Manager to lead our intake team and ensure every potential client's first experience with our firm reflects those values.
Position Summary
The Intake Manager will oversee the firm's entire intake process - from first contact through case handoff - ensuring every inquiry is handled promptly, accurately, and with the care that turns a call into a client. This role requires a strong leader who can coach a team, analyze performance data, and continuously refine how we convert leads while maintaining compliance with firm policy and legal standards.
Responsibilities
• Oversee and manage the firm's intake process to ensure timely, accurate, and efficient handling of client inquiries and consultations.
• Continuously evaluate and refine the intake process to maximize client conversion rates and enhance satisfaction.
• Collaborate with the marketing team to provide insights and data to improve lead generation and campaigns.
• Work closely with attorneys and staff to ensure accurate information gathering and a smooth transition from intake to case management.
• Coach, mentor, and train the intake team to improve their communication skills and effectiveness.
• Develop strategies to enhance the overall client experience from initial contact through case resolution.
• Monitor intake performance metrics and implement data-driven improvements.
• Ensure the team maintains compliance with firm policies and legal standards throughout the intake process.
Qualifications
• Bachelor's degree in Business Administration, Marketing, Communications, Psychology, or equivalent work experience.
• Minimum 3 years of experience in client intake, customer service, sales, or a related role at a law firm (required).
• At least 3 years in a supervisory or leadership role, with strong management skills.
• Exceptional communication and interpersonal abilities, with a talent for relationship-building and collaboration.
• Outstanding organizational and time-management skills, with the ability to prioritize multiple tasks effectively.
• Knowledge of personal injury law and law firm operations is a plus.
• Tech-savvy, with experience using Lead Docket or other legal case management systems.
• Analytical mindset with the ability to monitor and improve performance metrics.

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