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Legal Intake Manager Jobs in Texas (NOW HIRING)

Harper Law Firm

Legal Intake Specialist

San Antonio, TX · On-site

$25/hr

The Legal Intake Specialist will speak with prospective clients, listen to their circumstances ... Identify matters requiring attorney or management review and escalate them promptly. * Conduct and ...

Harper Law Firm Pllc

Legal Intake Specialist

San Antonio, TX · On-site

$16.25 - $21.50/hr

The Legal Intake Specialist will speak with prospective clients, listen to their circumstances ... Identify matters requiring attorney or management review and escalate them promptly. • Sales ...

FBT Gibbons LLP

Client Intake Manager

Dallas, TX · On-site

Serve as a key point of contact for attorneys, legal practice assistants, and other business ... Experience managing high-volume intake workflows across multiple offices and practice groups ...

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Legal Intake Manager information

What does a legal intake manager do?

A Legal Intake Manager oversees the process of receiving and evaluating new client inquiries at a law firm or legal organization. They are responsible for ensuring that potential clients are properly screened, their information is accurately collected, and that qualified leads are passed on to attorneys or legal teams. Legal Intake Managers often supervise intake staff, maintain client databases, and optimize the intake process to improve efficiency and client service. Their role is crucial in ensuring a smooth transition from initial contact to becoming a client, thereby supporting the firm's caseload and reputation.

What are the key skills and qualifications needed to thrive as a legal intake manager?

To thrive as a Legal Intake Manager, you need strong knowledge of legal processes, exceptional organizational abilities, and often a background in law or paralegal studies. Familiarity with case management software, CRM platforms, and telephone systems is typically required, along with experience in handling confidential information. Outstanding communication, empathy, and problem-solving skills help you build rapport with potential clients and efficiently triage their needs. These skills and qualities are crucial to ensuring timely, accurate intake of cases, client satisfaction, and effective support for legal teams.

How does a legal intake manager typically collaborate with attorneys and other staff during the client onboarding process?

A Legal Intake Manager works closely with attorneys, paralegals, and administrative staff to ensure a smooth and efficient onboarding process for new clients. They gather and organize initial case information, screen potential clients, and communicate essential details to the legal team. Effective collaboration often involves regular meetings, shared case management systems, and clear protocols for passing along qualified leads. This teamwork helps ensure that attorneys receive all the necessary background before taking on a client, minimizing delays and improving client satisfaction.

What is the difference between Legal Intake Manager vs Legal Assistant?

AspectLegal Intake ManagerLegal Assistant
CredentialsTypically requires a bachelor's degree; certifications like Certified Legal Manager (CLM) are a plusHigh school diploma or associate degree; paralegal certification often preferred
Work EnvironmentLaw firms, legal departments, client intake settingsLaw offices, courts, legal support departments
Primary ResponsibilitiesManaging client intake, initial case assessments, coordinating communicationPreparing legal documents, scheduling, filing, supporting attorneys

The Legal Intake Manager focuses on client onboarding and case assessment, requiring more managerial skills and certifications. In contrast, a Legal Assistant provides administrative support, handling document preparation and scheduling. Both roles are essential in legal settings but differ in scope and responsibilities.

What are the most commonly searched types of Legal Intake jobs in Texas?

The most popular types of Legal Intake jobs in Texas are:

What are popular job titles related to Legal Intake Manager jobs in Texas?

For Legal Intake Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Legal Intake Manager jobs in Texas look for?

The top searched job categories for Legal Intake Manager jobs in Texas are:

What cities in Texas are hiring for Legal Intake Manager jobs?

Cities in Texas with the most Legal Intake Manager job openings:

Legal Intake Manager jobs near you
Infographic showing various Legal Intake Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Legal Intake Specialist

North Richland Hills, TX • On-site

Legal Intake Professionals
Legal Services • 201 - 500 employees
Learn more about Legal Intake Professionalsexternal

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Full-Time Legal Intake SpecialistWe're looking for dedicated and empathetic professionals to join our team as Intake Specialists. This role is a perfect fit for someone who excels at customer service and loves helping others. You will be responsible for handling a high volume of calls, ensuring each one is met with careful attention, a friendly voice, and a deep sense of empathy. This is an in-office position at our North Richland Hills office.This is your chance to make a difference from day one! You'll use your sharp listening skills to gather information and your quick typing abilities to document interactions accurately. What we care about most is your can-do attitude and your genuine dedication to helping people. No need for prior customer service experience – we provide all the training you'll need to succeed. And, if you're bilingual, particularly in Spanish, that's a fantastic bonus!This position is all about building relationships. You'll be the first friendly voice our clients encounter, and we count on you to set the tone. While you'll manage a high volume of calls, the key is to connect with each person on a personal level. You'll use your sharp listening skills to understand their needs and provide the supportive, professional experience they deserve, all while being the foundation of our client relationships. We believe that our team is at its best when it reflects the communities we serve. At Legal Intake Professionals, we are dedicated to building a diverse and inclusive workplace where every employee feels they belong. We are proud of the unique perspectives and experiences each team member brings, and we actively work to create an environment where these differences are celebrated. Our commitment to inclusion isn't just a policy – it's woven into our culture, ensuring that everyone has the support and opportunity to grow and succeed together.To be successful in this role, you must have:Good verbal and written communication skills, specifically: spelling, grammar, and dictionA professional phone voice that shows customer care and concernActive-listening skills to ensure client information is gathered correctly and fullyThe ability to ask appropriate questionsThe ability to converse with various personalities and to collect pertinent details to determine viability of their claimsAccurate and fast typing skillsPC/Computer skills in a Microsoft Windows environmentA flexible schedule, including nights, weekends, and holidaysA High School Diploma or GED, and must be 18 years of ageWe're not just offering a position; we're offering a career path. We're looking for individuals who want to grow with our company for the long haul. We believe in sharing our success, and our Employee Stock Ownership Plan (ESOP) and comprehensive retirement benefits are at testament to our commitment to our team's financial future.Our benefits for Full-Time Employees include:Employee Stock OwnershipFull Medical, Dental, and Vision BenefitsPaid Vacation Traditional 401K with company matchingFree Life Insurance policyLegal AssistanceCompensation: English: $17/HrSpanish: $19/HrShifts Offered:Full Time, 40 hoursYou must be available to work a Saturday OR Sunday each weekYou must be very punctual with great attendance.Training hours will be during the daytime.Once training is complete, you will move to your full-time shift.Legal Intake Professionals is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Job Posted by ApplicantPro