Learning Program Manager Jobs in Baltimore, MD (NOW HIRING)

Trellis Services is hiring a Therapeutic Integration (TI) Program Manager responsible for ensuring effective and safe treatment plan implementation for clients diagnosed with autism between the ages of 9-21 years old and managing staff and scheduling in our Edgewood Program site. 

Working Hours:

School year-Monday through Friday 12:00pm-6:00pm

**schedule subject to change based off school closings and holidays

As a TI Program Manager, you will work under the supervision of a Clinical Support Specialist and be responsible for the following:

• Complete all intakes and tours in a timely and effective manner.
• Schedule clients and staff on a daily basis.
• Maintain annual client/staff calendar.
• Ensure each clients file is up to date with accurate information (phone numbers, allergies, medications, etc.).
• Create and update client treatment plans in accordance with due dates (30-day plan, annually, AOP).
• Be point of contact for all call-outs and staff management issues.
• Manage and approve all aspects regarding daily attendance.
• Report any need for disciplinary action OR behavioral incidents with the Clinical Support Specialist.
• Manage maintenance of Trellis vehicle, if applicable.
• Train new staff members on TI policy and procedures.
• Coordinate and communicate all issues regarding client transportation (including schools).
• Must be available by phone/email during indirect hours.
• Refer any request for additional staff to Clinical Support Specialist.
• Ensure group leaders are prepared and curriculum is implemented.
• Attend monthly program manager meetings with Clinical Support Specialist.
• Act as a staff fill-in in the event the program is short staffed.

Required:

• Bachelors degree required.
• Must be able to speak and read English.  The ability to read and interpret documents related to Maryland State Curriculum, accounting, policy and procedures manual(s), safety rules, operating and maintenance instructions.  The ability to write routine reports, letters and emails as well as general correspondence. Have the ability to speak effectively with special needs children and in describing general work needs and to speak effectively in interpersonal situations.

• Knowledge of Microsoft Widows programs including, but not limited to Word and Excel.  Additionally, an individual should have knowledge of Trellis Services web-based systems/programs.  

Competencies: To perform the job successfully, an individual should demonstrate the following competencies to help them perform the essential functions of this position.

• Must have the ability to work independently.
• To use initiative in taking the first steps or act without being urged to complete projects and/or work.
• Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully.
• Planning/organizing-the individual is detail oriented, prioritizes and plans work activities and uses time efficiently.
• Multi-tasking - the individual is able to work on multiple projects at one time.
• Quality control-the individual demonstrates accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance.
• To have the ability and flexibility to work effectively in an organization environment that is rapidly growing and changing.
• Must attend all mandatory training(s).
• Adaptability-the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Dependability-the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
• Safety and security-the individual observes safety and security procedures and uses equipment and materials properly.

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Our dress code is conducive to working with children in the in-class room school environment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the school environment is usually moderate.

Physical Demands:

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, learning tools or toys; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.

Trellis is part of LEARN Behavioral, a national organization dedicated to nurturing the unique potential of children with autism and special needs. LEARN serves communities from coast to coast. And we're growing every day.

LEARN Behavioral is an Equal Opportunity Employer and committed to diversity, equity, and inclusion.