Learning Program Manager Jobs in Tennessee (NOW HIRING)

Description

• MUST RESIDE IN TENNESSEE OR BE WILLING TO RELOCATE

Job Summary:

• The Rural Health Transformation Program – E-Consult Project Manager will provide strategic leadership and operational oversight for Tennessee’s EConsult Program, a statewide initiative supported by a fiveyear federal award through the Rural Health Transformation Program. The EConsult Program facilitates providertoprovider communication to improve timely access to specialty care for rural and underserved communities.
• In this role, the Program Manager will manage program planning, implementation, evaluation, and stakeholder engagement to ensure the successful expansion and sustainability of EConsult services across the state. Responsibilities include coordinating with clinical partners, health systems, technology vendors, and rural providers; overseeing program performance, data reporting, and compliance with federal grant requirements; advancing provider adoption; and supporting quality improvement initiatives that strengthen care coordination and reduce access barriers.
• The ideal candidate will bring strong public health program management experience, knowledge of clinical workflows and health technology, and the ability to build collaborative relationships across diverse sectors. This position plays a key role in driving innovation in rural health delivery and improving equity in access to specialty care.
• This is a hybrid position requiring onsite attendance at least 1–2 days per month, with additional days as needed. Some instate travel is required. Candidates must reside in or be willing to relocate to Tennessee.
• This position is funded through the Rural Health Transformation Program for the next 5 years.

Schedule

• Days - Monday  Yes Tuesday  Yes Wednesday  Yes Thursday  Yes Friday  Yes Saturday  No Sunday  No
• Hours/Day - 7.5
• Time Zone - CST
• Shifts - Shift 1
  • Start Time - 8:00 AM
  • End Time - 4:30 PM
  • Description - Regular Shift
  • Active - Yes

Duties/Responsibilities:

• Lead statewide strategy for EConsult adoption to expand access to specialty care in rural and underserved communities.
• Set program goals, KPIs, and success metrics (e.g., turnaround time, consult volume, avoided referrals, provider satisfaction, equity measures).
• Develop sustainability pathways beyond the 5year grant (e.g., reimbursement strategies, payer engagement, valuebased care alignment, legislative support).
• Manage federal grant requirements under the Rural Health Transformation Program, including work plans, performance reports, and compliance deliverables.
• Oversee budgeting and fiscal stewardship, ensuring timely procurement, contract administration, and audit readiness.
• Maintain regulatory compliance (HIPAA, 42 CFR Part 2 as applicable, state privacy/security requirements, and federal reporting standards).
• Coordinate with specialty hubs (health systems, academic centers) to define service lines, turnaround standards, and escalation pathways.
• Develop clinical protocols for appropriateness criteria, triage, documentation, and followup care coordination.
• Implement change management and practice transformation methods to drive adoption and reduce burden on providers.
• Develop training curricula for clinicians, care coordinators, and administrative staff.
• Provide handson technical assistance to rural providers, including onboarding, workflow optimization, and troubleshooting.
• Build a statewide network of clinical champions to accelerate adoption and peertopeer learning.
• Create toolkits and job aids (ordering guides, consult templates, billing guidance, privacy FAQs).
• Establish a robust data strategy for performance monitoring, equity tracking, outcomes measurement, and continuous quality improvement (CQI).
• Produce quarterly and annual reports for federal funders and leadership, translating analytics into actionable recommendations.
• Conduct program evaluations (process, outcome, and costavoidance analyses) and disseminate findings to stakeholders.
• Develop and execute communications plans (provider outreach, rural community education, success stories, dashboards).
• Present program updates to executive leadership, boards, legislative bodies, and community forums.
• Create marketing and awareness materials tailored to rural providers and specialty partners.

Skills and Abilities:

• Ability to lead complex, multiyear public health programs with clear vision and strategic direction.
• Strong project management skills, including planning, prioritization, and milestone tracking.
• Excellent written and verbal communication skills, including the ability to translate complex information for diverse audiences.
• Strong facilitation and consensusbuilding abilities across health systems, rural clinics, community partners, and government agencies.
• Ability to lead stakeholder engagement efforts and maintain positive, trustbased relationships.
• Skilled in presenting program outcomes, policy updates, and strategic recommendations to leadership and external partners.
• Understanding of public health systems, primary care, specialty care workflows, and rural healthcare delivery.
• Knowledge of telehealth, care coordination models, and technologyenabled clinical services.
• Ability to analyze and optimize clinical workflows for EConsult implementation.
• Familiarity with interoperability standards (e.g., FHIR, HL7), EHR functionality, and health information exchange.
• Strong customerservice orientation for supporting clinicians and rural providers.
• Ability to manage sensitive situations with diplomacy and professionalism.
• Commitment to equity, access, and improving health outcomes for underserved communities.

Education and Experience:

• Graduation from an accredited college or university with:
• a bachelor’s degree in public health, health administration, healthcare management, nursing, public policy, business administration, information systems, or a related field AND demonstrated experience (typically 3–5 years) in public health program management, healthcare operations, clinical program coordination, or management of healthtechnology initiatives
• OR a master’s degree in public health (MPH), health administration (MHA), public policy, or a related discipline is preferred and may substitute for some experience requirements, and demonstrated experience (typically 2–5 years or more) in public health program management, healthcare operations, clinical program coordination, or management of health technology initiatives.
• Experience leading multistakeholder projects involving health systems, rural clinics, or community-based organizations.
• Background in grant-funded program administration, including reporting, budgeting, compliance, and federal or state program requirements.
• Experience with telehealth, specialty care coordination, or technologyenabled providertoprovider services is strongly preferred.
• Experience working in or with rural or underserved populations is highly desirable
• Excellent interpersonal and communication skills, attention to detail and multi-tasking skills, and be able to work under pressure.
• Knowledge of Microsoft Office Suite and other applications as needed.

“Cleo Consulting is an equal opportunity employer (Minorities/Women/Veterans/Disabled)”