Learning Operations Manager Jobs in Connecticut (NOW HIRING)

We are seeking a strategic digital learning leader with deep SAP SuccessFactors Learning expertise, enterprise LMS ownership, and success driving digital learning transformation at a global scale.

Working in Global HR at Munich Re for Reinsurance & Specialty Group means being part of a dynamic, globally connected team that plays a critical role in shaping the future of our organization. As an HR professional, you contribute to the success of our business by supporting people strategies that drive transformation, foster collaboration and enable sustainable growth. 

Our Global HR function is evolving to meet the needs of a fast-changing world. We operate in a connected, collaborative, and forward-thinking Global HR matrix community that values empathy, initiative, and a global mindset-where every team member plays a role in delivering effective services and solutions and creating meaningful impact.

Whether your focus is talent, rewards, analytics, business partnering, services, or any other area of HR, you will work across regions and functions to co-create solutions that support our people and business. You will be empowered to collaborate, innovate, and grow-contributing to a culture that values diversity, continuous learning, and shared success. 

Reporting to the Head of Corporate Learning, you will have ultimate ownership of the digital learning strategy for the global Munich Re Academy. You will work closely with our HRIT and Global Learning Operations teams to optimize our learning management system (LMS), enabling a great user experience for our 16,000 employees. In addition, you will maintain strong stakeholder relationships with the heads of the business academies and regional talent leads to select and implement learning technology tools and e-learning content that is suitable for the various learning needs. Your expertise will enable us to deliver high-quality, engaging learning experiences to our global workforce, driving business growth and employee development.

Join us in building the future of Global HR. 

Your Job

• Learning Management System (LMS) Ownership:
• Execute a comprehensive LMS strategy, ensuring alignment with MR Academy objectives and the broader HR technology ecosystem.
• Translate learning strategies, instructional design intentions, and business requirements into system design principles, configuration considerations, and implementation guidance
• Serve as the Global Process Expert (GPE) to identify, recommend, and prioritize LMS enhancements and changes.

• Own the area of self-paced, digital learning with our current and future global digital learning platforms (currently LinkedIn Learning, getAbstract, e...lect).

     This includes:

• • Vendor strategy & steering, governance, product ownership (e.g., consult the team or functional academies in selecting appropriate vendors, prevent overlaps among different providers, support integration of offerings into the global learning systems, act as a Business Product Owner).
  • Learning content strategy, quality and governance.
  • Collaborating closely with other Learning Experts in the team, the functional academies, Global Learning Operations and Global IT, e.g., on global processes, governance, LMS integration.
  • Impact measurement and improvement design.
  • Act as the final escalation point for complex or crosscutting learning system issues.
  • Define reportingrelevant LMS configuration principles, data models, and integration considerations, and collaborate closely with the Analytics team to design, build, and maintain learning dashboards and reports.

• Collaborate with and consult the functional academies and regions regarding eLearning authoring tools (e.g. Articulate, Knowtion).
• Research, evaluate, and recommend learning technology tools to support the digital learning strategy.
• Develop business cases and implement new tools, ensuring seamless integration with our LMS, existing infrastructure, and compliance requirements.
• Foster relationships with technology vendors, ensuring all services and tools meet our organizational standards.
• Continuously assess the effectiveness of digital learning offerings and initiatives, gathering feedback from key stakeholders to identify areas for improvement and implementing enhancements to optimize learning outcomes.
• Thought Leadership: Keep abreast of the latest trends and best practices in learning and development, regularly conducting research to stay current with innovative approaches and technologies.

Your Profile

• 7+ years of experience in learning and development, with a focus on digital learning strategy and technology.
• Demonstrated experience leading complex, global initiatives in a heavily regulated environment.
• Proven track record of managing and optimizing LMS platforms, learning technology tools, and e-learning content providers. Experience with Success Factor Learning is required.
• Ability to apply system thinking across learning, systems, and data, connecting the dots between platforms and anticipating downstream implications of design and integration decisions.
• Strong understanding of adult learning principles, instructional design, digital learning pedagogy, and AI.
• Excellent project management, communication, and stakeholder engagement skills.
• Ability to work in a fast-paced, global and matrixed environment, with experience collaborating with hybrid teams and stakeholders.
• Strong analytical and problem-solving skills, with the ability to interpret data and inform learning decisions.
• Excellent command of English. Basic German and French is a plus but not required.

The Company is open to considering candidates in numerous locations, including Amelia (OH), Hartford (CT), and Princeton (NJ). The salary range posted below reflects market variations across various locations. The offer will be adjusted per geography.

The base salary range anticipated for this position is $138,000-$212,000, plus opportunity for company bonus based upon a percentage of eligible pay.  In addition, the company makes available a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO). 

The salary estimate is adjusted to reflect the varying market conditions across different locations, with the with the higher end being more aligned with the Princeton, NJ job market. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range.

We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits:

• Two options for your health insurance plan (PPO or High Deductible).
• Prescription drug coverage (included in your health insurance plan).
• Vision and dental insurance plans.
• Additional insurance coverages provided at no cost to you, such as basic life insurance equal to 1x annual salary and AD&D coverage that is equal to 1x annual salary.
• Short and Long Term Disability coverage.
• Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes Spouse/domestic partner and children).
• Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity).

In addition to the above insurance offerings, our employees also enjoy:

• A robust 401k plan with up to a 5% employer match
• A retirement savings plan that is 100% company funded.
• Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries.
• Eligibility to receive a yearly bonus as a Munich Re employee.
• A variety of health and wellness programs provided at no cost.
• Paid time off for eligible family care needs.
• Tuition assistance and educational achievement bonuses.
• A corporate matching gifts program that further enhances your charitable donation.
• Paid time off to volunteer in your community.

At Munich Re, we see Diversity, Equity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.   

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.