Learning Management System Intern Jobs in Seattle, WA

YOU ARE... a detail oriented, highly organized learning systems professional who enjoys managing the day to day responsibilities of running a learning management system (LMS) as well as engaging with other training professionals to ensure consistent processes are followed and best practices are shared. You take pride in ensuring accuracy, creating reliable processes, managing learner pathways, converting basic materials into training assets, and making sure learner records are efficiently captured and organized. You're naturally curious, comfortable learning how new systems work, and eager to find ways to improve efficiency. As a strong team player, you're always willing to pitch in, juggle multiple priorities, and help create solutions that will improve the learner experience.
WE ARE... a small but mighty learning and development team that creates and delivers impactful learning experiences for employees across the enterprise. As part of Weyerhaeuser's Talent, Inclusion, Communications and Culture organization, we develop and support learning initiatives that help employees grow, stay compliant and perform effectively in their roles. Our team values collaboration, continuous improvement and practical innovation. We believe that learning management systems are foundational to employee development and operational excellence, and we're looking for someone to join us as we continue to evolve our learning ecosystem at Weyerhaeuser.
Note: Weyerhaeuser is in the process of migrating to a new LMS as part of a companywide program to implement UKG as our new cloud-based Human Capital Management (HCM) system. The successful candidate for this role will assist in this migration, which will go live later this year, and then be the primary LMS administrator afterward (see more detailed responsibilities below).
This role reports to our Sr. Manager, Business and Enterprise Learning & Development and is a hybrid position based out of our Seattle HQ location (must be on site Tuesday, Wednesday, and Thursday).
Key Responsibilities

• Responsibilities during content migration to new LMS
• Support the configuration and setup of a new UKG Pro Learning (Schoox) LMS, including course setup, learning paths, certifications and reporting dashboards.
• Perform hands-on content migration and support user provisioning and system integrations with other HR tools.
• Validate migrated data and content to ensure accuracy, functionality and compliance requirements are met.
• Support testing activities (QA and UAT) for LMS features and integrations.
• Collaborate with the program's Organizational Change Management team to create training materials, user guides and communication plans for LMS adoption.
• Support onboarding sites to the new LMS, advising local training administrators and providing training and support to ensure successful adoption.
• Provide post-implementation support by troubleshooting issues and optimizing system performance.

Ongoing Responsibilities post migration

• LMS Administration
• Perform day to day LMS administration, including maintenance, upgrades and feature enablement
• Manage user accounts, roles, permissions, enrollments, learning paths and certifications
• Configure and test system updates, new features and vendor releases

Content, Learning Paths & Certification Management

• Upload, test, publish and archive learning content in alignment with established standards and processes
• Build and maintain learning paths and certifications aligned to role and compliance needs
• Collaborate with members of the learning team to support training development, training material conversion, and training deployment.

Reporting, Analytics & Data Management

• Generate standard reports and dashboards to track completion data, summarize training evaluations, support compliance audits and reveal learning insights

User Support

• Support a "Community of Practice" for local site LMS admins to help ensure alignment on training governance processes and practices across the company
• Provide system support and troubleshooting for users and administrators, escalating issues when appropriate
• Create and maintain documentation, job aids and reference materials for users and local admins
• Identify opportunities and solutions to improve system efficiency, reliability and the overall learning experience

Qualifications

• 3+ years of experience administering or supporting an LMS or related system
• General knowledge of learning content standards (e.g. SCORM, xAPI)
• General understanding of learning processes and technologies, including SCORM/AICC, course management, compliance training, certifications and reporting.
• Ability to manage multiple requests and priorities while meeting deadlines and maintaining attention to detail
• Ability to work independently while following established processes and standards
• Previous experience working closely with HR, L&D and/or IT partners
• Bachelor's degree required

Preferred Qualifications

• Experience working with large-scale HR systems in organizations of 1,000+ employees
• Experience with data migration and/or large-scale HR technology projects
• Hands-on experience with UKG Pro Learning/Schoox LMS
• Experience creating training materials and facilitating training discussions
• Experience training employees to adopt a new technology or tool (preferably an LMS)

About Weyerhaeuser
We sustainably manage forests and manufacture products that make the world a better place. We're serious about safety, driven to achieve excellence, and proud of what we do. With multiple business lines in locations across North America, we offer a range of exciting career opportunities for smart, talented people who are passionate about making a difference. We know you have a choice in your career. We want you to choose us.
Compensation: This role is eligible for our annual merit-increase program, and we are targeting a salary range of $69,400 to $104,000 based on your level of skills, qualifications, and experience. You will also be eligible for our Annual Incentive Program, which offers a cash bonus targeting 5% of base pay. Potential plan funding may range from zero to two times that target.
Benefits: When you join our team, you and your dependents will be offered coverage under our comprehensive employee benefits plan, which includes medical, dental, vision, short and long-term disability, and life insurance. We offer a pre-tax Health Savings Account option which includes a company contribution. Other benefit options are also available such as voluntary Long-Term Care and Employee Assistance Programs. We also support personal volunteerism, sponsor a host of diversity networks, promote mentoring, and provide training and development opportunities to help you chart your path to a fulfilling career.
Retirement: Employees are able to enroll in our company's 401k plan, which includes a paid company match in addition to our contribution equal to 5% of your eligible pay.
Paid Time Off or Vacation: We provide eligible employees who are scheduled to work 25 hours or more per week with 3-weeks of paid vacation to use during your first year of employment. In addition, after being employed for six months, eligible employees begin to accrue vacation for future use. We also recognize eleven paid holidays per year, providing a total of 88 holiday hours.
Attention Internal Applicants: To ensure transparency across the organization, please have a discussion with your manager prior to applying for any new opportunities. If you need any help facilitating this conversation, please reach out to your HR Representative for guidance. For more information on how to apply, including best practices for updating your profile or partnering with HR and Recruiting, please visit our internal applicant page on Roots: wy.com/applicants .
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