Learning Development Jobs in Jackson, MI (NOW HIRING)

Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to 6.8 million of the state's 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.
This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.
Location: This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday and may be assigned to any Consumers Energy Service Center located throughout Michigan's lower Peninsula. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).
General Summary of Job Responsibilities
The Instructional Designer is responsible for analyzing the audience, content, technologies, operational constraints and trade-offs when applying adult learning principles and instructional design methodologies across multiple organizational boundaries and levels. The Instructional Designer will be responsible for development of learning using all delivery mediums to support technology and process changes being implemented by the IT Organization. The Instructional Designer will build out learning courses including instructor led, virtual and e-learning, and will have the ability to create courses from scratch, as well as customize existing ones. This role will liaison with internal Learning Development &Technology resources and external training vendors based on initiative requirements. This position requires strong project management skills in a fast-paced environment with a proficiency and experience with designing and developing innovative, interactive learning courses for a variety of content areas.
Essential Duties and Responsibilities

• Develop the strategy that translates into well-designed course materials consistent with Consumers Energy design procedures, standard work and standards including the integration of images, fonts and other graphic elements.
• Communicate with clients and peers to assess performance needs and determine the appropriate training curriculum and format.
• Manage development of all training deliverables, including videos, participant manuals, facilitator guides, slide decks, e-learning modules, and job aids/tools after selecting the most effective training methodology to meet the desired objectives.
• Manage multiple efforts simultaneously by incorporating work items into larger program delivery plans using standard IT tools (e.g., Azure DevOps) and communicating with co-workers and business partners to ensure interim deadlines are met and training efforts remain on track
• Measure effectiveness by regularly evaluating successes, opportunities and risk, as well as incorporating feedback/lessons learned for continual improvement*
• Coordinate with LD&T to load courseware and documentation to the Learning Management System (SAP Success Factors/Workforce Connect), interlinking content to internal and external content as needed
• Other duties as assigned or may be necessary

Knowledge/Skills/Abilities

• Maintain current knowledge of industry trends related to learning and development design and delivery, including mobile and social learning.
• Well-developed writing, research, and editing skills; familiarity with standard style guides.
• Strong consultative skills; the ability to successfully interact with clients to assess needs and develop appropriate training solutions.
• Knowledge and/or familiarity with adult learning principles, and the ability to apply instructional design principles to training development.
• Competency building courses in e-learning software.
• Technology Competency; Uses a variety of software tools day-to-day including Office 365, SharePoint Online and Microsoft Teams and enjoys learning new technologies and tools to better understand training needs
• Comprehensive understanding of the instructional design and development process (ADDIE, Bloom''s Taxonomy, etc.
• Project Management
• Collaboration and Cross-Functional Teamwork

Education/Experience

• Bachelor's degree in Instructional Design, Adult Learning or Equivalent and 2+ years of experience in assessing performance gaps, analyzing learning needs, designing and developing learning and performance support solutions, and evaluating program effectiveness.
• [OR] Associate's degree in Instructional Design, Adult Learning or Equivalent and
• degree in Instructional Design, Adult Learning or Equivalent and 4+ years of experience in assessing performance gaps, analyzing learning needs, designing and developing learning and performance support solutions, and evaluating program effectiveness.
• [OR] High School diploma and 6+ years of experience in assessing performance gaps, analyzing learning needs, designing and developing learning and performance support solutions, and evaluating program effectiveness.

Preferred
End-to-end video production capability - Ability to plan (script, storyboard, shot list), shoot (camera, lighting, audio), and deliver high-quality training videos independently.
Strong post-production skills - Proficient in editing (cutting, trimming, syncing audio), enhancing visuals with graphics/animations, and optimizing content for learning effectiveness in tools like Adobe Premiere, or similar.
Learning-focused video design - Ability to translate instructional goals into clear, engaging video content that supports comprehension, retention, and real-world application.
Why should you join our team?
At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.
What we offer:

• Competitive compensation packages
• Medical, Dental and Vision
• 401k with company match
• Paid parental leave
• Up to 13 paid Holidays
• Paid time off
• Educational Assistance Program

Diversity, Equity & Inclusion:
We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don't discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.
All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.