Learning Development Program Manager Jobs in Mesa, AZ

Job Title: Learning and Development Specialist
Department: Human Resources
Reports To: Learning & Development Manager

Summary
Supports and conducts training programs for employees in accordance with the philosophy of the Learning and Development Department and within the scope of a defined course of study. Monitors and reports the effectiveness of the training and development of employees.

Supervisory Responsibilities
This job has no supervisory responsibilities.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Maintains up-to-date knowledge of standard concepts, practices and procedures as they relate to training and development within the gaming industry.
• Facilitates the New-Hire Orientation including presenting modules, scheduling speakers, preparing new-hire meet and greet schedules and document, returning signed documents to the appropriate departments, and directing the new hires to appropriate contacts for further assistance.
• Coordinates classroom set up for subject-matter expert presenters and external training consultants including preparing the room: lighting and temperature; ensuring the audio-visual equipment is functioning properly; moving tables and chairs, placing handouts, pens, and name tents; and tracking attendance electronically or on paper rosters.
• Coordinates specialized training and schedules with appropriate department personnel.
• Supervises and instructs students in classroom setting.
• Assists in administering the Learning Management System by updating participant registrations, uploading class attendance rosters, and running transcript reports.
• Designs and distributes notification of future training sessions via posting boards, flyers, or emails.
• Researches and develops instructional materials, participant workbooks, handouts, learning activities, multimedia visual aids including PowerPoint presentations and videos, and eLearning courses.
• Assists in the development of assessment tools to evaluate participant reaction or knowledge of subject matter.
• Remains current with new trends and developments through attendance at conferences, courses, virtual or online courses, seminars and workshops.
• Maintains office hours and participates in staff meetings.
• Helps cover the reception desk assisting employees, vendors, and visitors as needed.
• Adheres to all company safety policies, procedures and responsibilities concerning accident prevention including reporting any safety concerns to a supervisor immediately.

Education and/or Experience
High School diploma or general education degree (GED) required. Three to 5 years of recent classroom training experience is required; or equivalent combination of education and experience. Bachelor's degree in a related field, formal training certifications such as CPLP, and experience in Indian Gaming are all pluses.

Computer Skills
To perform this job successfully, an individual should have excellent PC skills and a strong working knowledge of current Microsoft Office software, including Outlook, Word, Excel, PowerPoint and Publisher as well as Learning Management System (LMS) administrative experience. eLearning design experience preferred.

Other Qualifications

• Must have the ability to express ideas clearly in both oral and written communication form.
• Must be creative and goal oriented.
• Must be able to coordinate multiple priorities simultaneously, set and meet deadlines.
• Must present a well-groomed and professional appearance.
• Must be skilled in presenting and facilitating group training programs.
• Must be able to work a flexible schedule when necessary, including all shifts (day, swing or graveyard), weekends and holidays.

Language Skills
Must be able to read, write, speak and understand English.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to stand for prolonged periods of time; walk; use hands and fingers to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is occasionally exposed to secondary smoke. The noise level in the work environment is usually moderate.