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Learning Development In Hospitality Jobs in Boston, MA

KabaFusion

Learning & Development Specialist

Lexington, MA · On-site

$75K - $85K/yr

What started as a single pharmacy in 2010 has grown into KabaFusion becoming the largest privately ... As a Learning & Development Specialist with KabaFusion, you will be an integral part of L & D team.

Vrtx

Learning & Development Associate Director

Boston, MA · Hybrid

$150K - $225K/yr

Develop and lead an end-to-end employee learning plan rooted in research and best practice that ... Drive development of engaging and interactive learning materials to support learning programs

Hasbro

Learning & Development Business Partner

Boston, MA · On-site

$118K - $177K/yr

At Hasbro, we're investing in leaders who can inspire teams, make bold decisions, and create cultures of feedback and accountability. As our Learning & Development Business Partner, you will play a ...

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Learning Development In Hospitality information

See Boston, MA salary details

$55.4K

$108.3K

$146.1K

How much do learning development in hospitality jobs pay per year?

As of Jul 26, 2026, the average yearly pay for learning development in hospitality in Boston, MA is $108,313.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,700.00 and $125,500.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the 5 C's of hospitality industry?

The 5 C's of the hospitality industry are Character, Courtesy, Cleanliness, Comfort, and Consistency. These principles are essential for hospitality professionals to deliver excellent guest experiences and maintain high service standards. Developing skills related to these areas can enhance a career in hospitality and customer service roles.

What skills do you develop in hospitality?

In hospitality, individuals develop skills such as customer service, communication, problem-solving, and teamwork. They also learn to manage time effectively, handle stressful situations, and often gain knowledge of industry-specific tools like reservation systems and point-of-sale software.

How to upskill in the hospitality industry?

Learning and development professionals in hospitality can upskill by pursuing industry-specific certifications such as ServSafe or HACCP, attending training workshops, and gaining experience in customer service, management, or food safety. Developing skills in communication, problem-solving, and technology tools like reservation systems can also enhance career growth.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is L&D in hospitality?

Learning and Development (L&D) in hospitality refers to training programs and initiatives designed to improve employees' skills, knowledge, and performance. It often includes onboarding, ongoing training, and certifications to ensure staff deliver quality service and meet industry standards.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What are popular job titles related to Learning Development In Hospitality jobs in Boston, MA? For Learning Development In Hospitality jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Learning Development In Hospitality jobs in Boston, MA look for? The top searched job categories for Learning Development In Hospitality jobs in Boston, MA are:
What cities near Boston, MA are hiring for Learning Development In Hospitality jobs? Cities near Boston, MA with the most Learning Development In Hospitality job openings:
Learning Development In Hospitality jobs near you
Learning & Development Specialist

Learning & Development Specialist

KabaFusion

Lexington, MA • On-site

$75K - $85K/yr

Full-time

Life, Retirement, PTO

Posted 4 days ago

KabaFusion rating

7.6

Company rating: 7.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description


Why do learning and development professionals want to work here? The reason people love working for KabaFusion is because of the impact we have on our patients. Here, it doesn’t matter what your role is, you will be part of a team that works collaboratively to change lives. You will go home knowing you’ve made a difference and improved someone’s life.

About us:

What started as a single pharmacy in 2010 has grown into KabaFusion becoming the largest privately held home infusion company in the country. We have a national network of pharmacies and nursing offices strategically placed to service 40+ states. Couple that with over 30 years of combined experience and it’s no wonder why KabaFusion is the industry leader in home infusion.

About the role:

As a Learning & Development Specialist with KabaFusion, you will be an integral part of L & D team. The position will be responsible for designing, implementing,and evaluating comprehensive learning programs that enhance our employees skills; leading to increased performance. You conduct needs assessments, develop innovative training solutions, and lead engaging workshops. The Learning & Development Specialist works collaboratively across multiple department within the company to ensure trainings align with the companies goals and objectives.

Essential Duties & Responsibilities:

  • Leverage learning management systems (LMS) and other technologies to enhance delivery and accessibility of training programs.
  • Ensure training programs comply with relevant regulatory and industry standards.
  • Develop post-training assessment tools to demonstrate the impact trainings are having on business objectives; track and trend outcomes.
  • Assess participants learning performance; identifying needs for additional , specialized, or adaptive instruction.

As a Learning & Development Specialist, you bring:

  • Bachelor’s degree in business, human resources, communications, education, or healthcare field.
  • Minimum of 3 years’ experience developing and delivering training that utilizes a variety of multimedia and methods, for a range of audiences.
  • Well-versed in communications, education, curriculum development, and learning assessment best practices with the ability to design and implement effective training.

Our Benefits:

  • Competitive Compensation
  • Benefits start on your 1st day of employment.
  • 401k w 4% match – no waiting or vesting period
  • PTO / Floating Holidays / Paid Holidays
  • Company paid life insurance and short-term disability
  • Employee Assistance programs to help with mental health / wellness
  • Learning & Development Programs
  • Perks… includes discounts on travel, cell phone, clothing and more…
  • Generous employee referral program

To learn more about KabaFusion, please visit our careers page: https://www.kabafusion.com/careers/


KabaFusion is a mission driven company with a focus on innovation and patient care so, as a Learning & Development Specialist, if that sounds like something you want to be a part of, then look no further.


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