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Learning Development In Hospitality Jobs in Illinois

Harris

Manager, Learning & Development

Virginia, IL · Remote

$70K - $80K/yr

Manager, Learning & Development Location: Remote (US or Canada) Overview The Manager, Learning ... Oversee compliance and required training initiatives in partnership with Legal and internal ...

Harris

Manager, Learning & Development

Ohio, IL · Remote

$70K - $80K/yr

Manager, Learning & Development Location: Remote (US or Canada) Overview The Manager, Learning ... Oversee compliance and required training initiatives in partnership with Legal and internal ...

AArete

Manager, Learning & Development

Chicago, IL · On-site

The Role The Manager, Learning & Development plays a key role in strengthening consulting capability, healthcare and health technology expertise, and leadership effectiveness across AArete. Reporting ...

Amcor

Learning & Development Manager

Deerfield, IL · On-site

And we invest in our world-class team, empowering our colleagues to unpack their potential, because ... The position balances traditional learning and talent development practices with a strong focus on ...

Primera

Learning & Development Manager

Chicago, IL · On-site

We believe in the power of connection and collaboration, and we seek to build relationships that ... A master's degree or professional certification in learning and development, instructional design ...

CCMSI

Manager, Learning & Development

Danville, IL · On-site

$75K - $90K/yr

This role plays a critical part in ensuring that employees-particularly within claims operations ... Implement learning and development initiatives: Plan, coordinate, and deliver training sessions ...

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CCMSI

Manager, Learning & Development

Danville, IL

$75K - $90K/yr

Manager, Learning & Development Location: Danville, IL Schedule: (Hybrid - Onsite with flexibility ... This role plays a critical part in ensuring that employees--particularly within claims operations ...

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Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the 5 C's of hospitality industry?

The 5 C's of the hospitality industry are Character, Courtesy, Cleanliness, Comfort, and Consistency. These principles are essential for hospitality professionals to deliver excellent guest experiences and maintain high service standards. Developing skills related to these areas can enhance a career in hospitality and customer service roles.

What skills do you develop in hospitality?

In hospitality, individuals develop skills such as customer service, communication, problem-solving, and teamwork. They also learn to manage time effectively, handle stressful situations, and often gain knowledge of industry-specific tools like reservation systems and point-of-sale software.

How to upskill in the hospitality industry?

Learning and development professionals in hospitality can upskill by pursuing industry-specific certifications such as ServSafe or HACCP, attending training workshops, and gaining experience in customer service, management, or food safety. Developing skills in communication, problem-solving, and technology tools like reservation systems can also enhance career growth.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is L&D in hospitality?

Learning and Development (L&D) in hospitality refers to training programs and initiatives designed to improve employees' skills, knowledge, and performance. It often includes onboarding, ongoing training, and certifications to ensure staff deliver quality service and meet industry standards.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What are popular job titles related to Learning Development In Hospitality jobs in Illinois? For Learning Development In Hospitality jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Learning Development In Hospitality jobs in Illinois look for? The top searched job categories for Learning Development In Hospitality jobs in Illinois are:
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Learning Development In Hospitality jobs near you
Manager, Learning & Development

Manager, Learning & Development

Harris

Virginia, IL • Remote

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

66th of 202 rated software companies

Job description

Manager, Learning & Development

Location:Remote (US or Canada)

Overview

The Manager, Learning & Development (L&D) leads a centralized L&D function that supports a decentralized, global organization. This role is responsible for delivering high-quality, business-aligned learning programs and ensuring the successful execution of L&D initiatives across the organization. Partnering closely with HR and Business Leaders, you will identify learning needs, address capability gaps, and ensure learning solutions are practical, relevant, and impactful. You will lead a team of L&D professionals and be accountable for program success, team performance, and overall learning outcomes.

Responsibilities
  • Partner with HR and Business Leaders to identify skill gaps and translate business needs into scalable learning solutions
  • Lead the design, delivery, and continuous improvement of core learning programs, including management/leadership development, business-specific initiatives, and enterprise-wide learning experiences
  • Oversee compliance and required training initiatives in partnership with Legal and internal stakeholders
  • Own and manage Workday Learning (LMS), ensuring effective utilization, reporting, and program structure
  • Direct L&D communications and engagement strategies to drive awareness and participation
  • Lead, coach, and develop a team of L&D professionals, setting priorities and ensuring strong execution
  • Establish governance, prioritization, and cadence across all L&D initiatives
Requirements
  • 5-8+ years of experience in Learning & Development, Talent Development, or HR
  • Experience managing learning programs and partnering with business stakeholders
  • Experience delivering leadership and management development programs
  • Full-cycle learning program experience (needs assessment, design, development, delivery, and evaluation)
  • Strong foundation in adult learning principles
  • Change management certification or formal change management training
  • Experience with Learning Management Systems (Workday Learning preferred)
  • Strong project management and organizational skills
What Would Make You Stand Out
  • Experience in a global, decentralized organization
  • People leadership or management experience
  • Bilingual in English and French
What We Offer
  • 3 weeks' vacation and 5 personal days
  • Comprehensive medical, dental, and vision benefits starting from your first day
  • Employee stock ownership and RRSP/401k matching programs
  • Lifestyle rewards
  • Remote work and more

Salary: $70,000-$80,000 based on experience, skills, and location

What Harris Computer employees say

Pay

Benefits

Hours and flexibility

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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