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Learning And Organizational Development Jobs in Arizona

TTEC

Manager, Learning & Development

Tempe, AZ · On-site

You'll report to the Director - Learning & Development and play a critical role in driving the ... Excellent communication, presentation, organizational and stakeholder management skills. * Strong ...

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Learning And Organizational Development information

What are some common challenges faced by professionals in Learning and Organizational Development roles?

Professionals in Learning and Organizational Development often encounter challenges such as aligning training initiatives with overall business goals, gaining buy-in from leadership, and measuring the tangible impact of development programs. Navigating diverse learning needs across departments and adapting to rapidly changing technologies can also be demanding. Collaborating with various stakeholders, balancing strategic planning with day-to-day operational demands, and continuously updating content to remain relevant are key aspects of the role.

What is the difference between Learning And Organizational Development vs Training Specialist?

AspectLearning And Organizational DevelopmentTraining Specialist
Primary FocusStrategic development of learning programs and organizational growthDesigning and delivering specific training sessions
Work EnvironmentCorporate, HR departments, consulting firmsCorporate training departments, educational institutions
CredentialsOften requires degrees in HR, Organizational Development, or related fieldsTypically requires training certifications or related experience
Employer UsageUsed in organizations aiming for long-term development and culture changeUsed for skill-specific training and onboarding

Learning And Organizational Development focuses on strategic initiatives to enhance overall organizational effectiveness, while Training Specialists concentrate on delivering specific training programs. Both roles are essential but serve different purposes within a company's learning ecosystem.

What is a career in learning and organizational development?

A career in learning and organizational development involves designing and implementing training programs, leadership development, and change management initiatives to improve employee skills and organizational effectiveness. Professionals in this field often use tools like learning management systems (LMS) and require strong communication, assessment, and project management skills. Certifications such as CPLP or SHRM can enhance job prospects.

What are the key skills and qualifications needed to thrive as a Learning and Organizational Development professional?

To thrive in Learning and Organizational Development, you need expertise in adult learning principles, instructional design, talent management, and often a background in human resources or organizational psychology. Familiarity with Learning Management Systems (LMS), e-learning development tools, and certifications such as CPLP (Certified Professional in Learning and Performance) are commonly required. Strong communication, facilitation, and change management skills are essential soft skills that enable effective collaboration and influence across all organizational levels. These competencies are important because they drive employee growth, foster a positive workplace culture, and align learning initiatives with organizational objectives.

How to become a learning and organizational development specialist?

To become a learning and organizational development specialist, typically a bachelor's degree in human resources, organizational psychology, or related fields is required, often complemented by experience in training, talent development, or HR. Certifications such as the Certified Professional in Learning and Performance (CPLP) or SHRM-CP can enhance prospects, and strong skills in communication, analysis, and change management are essential. Many roles also value experience with learning management systems and instructional design.
What are popular job titles related to Learning And Organizational Development jobs in Arizona? For Learning And Organizational Development jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Learning And Organizational Development jobs in Arizona look for? The top searched job categories for Learning And Organizational Development jobs in Arizona are:
What cities in Arizona are hiring for Learning And Organizational Development jobs? Cities in Arizona with the most Learning And Organizational Development job openings:
Learning And Organizational Development jobs near you
Infographic showing various Learning And Organizational Development job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

People Operations Manager

Edge Logistics

Scottsdale, AZ • On-site

Full-time

Re-posted 4 days ago

Job description

About Edge Logistics
Edge Logistics is a performance-driven freight brokerage and logistics company focused on exceptional customer experience, reliable carrier partnerships, and operational excellence. We combine disciplined processes with modern technology to deliver consistent results.
We are seeking a People Operations Manager for our Chicago or Scottsdale office.
Position Summary
The People Operations Manager is responsible for developing the systems, programs, and culture that enable employees to perform at their highest potential. This role leads company-wide onboarding, training, leadership development, employee engagement, performance management, and cultural initiatives that strengthen organizational effectiveness.
This position partners closely with department leaders to ensure employees receive the coaching, development, and resources they need to succeed, while fostering a high-performance culture aligned with the company's values and strategic objectives.
This role complements-not replaces-the Human Resources Manager. While HR manages employment compliance, payroll, benefits, employee relations, and legal requirements, the People Operations Manager focuses on developing people, improving performance, and strengthening organizational culture.
Core Responsibilities
1. Learning & Development
  • Design and manage company-wide onboarding programs.
  • Develop role-specific training paths for all departments.
  • Create leadership development programs for managers and future leaders.
  • Coordinate ongoing professional development and continuing education.
  • Build and maintain the company's learning management resources.
  • Measure training effectiveness and employee competency.

2. Performance Management
  • Partner with leaders to establish performance expectations and KPIs.
  • Develop consistent performance review processes.
  • Coach managers on employee development and performance conversations.
  • Monitor individual and departmental performance trends.
  • Assist leaders with development plans for high performers and employees needing improvement.
  • Promote accountability through clear expectations and regular feedback.

3. Employee Engagement & Culture
  • Lead initiatives that strengthen employee engagement and company culture.
  • Develop employee recognition and appreciation programs.
  • Conduct employee engagement surveys and recommend action plans.
  • Foster communication, collaboration, and alignment across departments.
  • Support change management initiatives.
  • Reinforce company values through daily operations and leadership practices.

4. Talent & Organizational Development
  • Partner with leaders to identify future talent needs.
  • Support succession planning and career path development.
  • Assist with internal promotions and leadership readiness.
  • Develop competency models for key positions.
  • Improve employee retention through career development initiatives.
  • Identify organizational capability gaps and recommend development strategies.

5. Operational Excellence
  • Standardize onboarding, training, and development processes.
  • Develop policies and tools that improve consistency across departments.
  • Utilize employee data and feedback to drive continuous improvement.
  • Partner with HR, Operations, and Leadership to improve the overall employee experience.
  • Champion technology that improves learning, communication, and employee development.

Key Performance Indicators
The People Operations Manager will be measured on organizational development and employee success, including:
  • New Hire 90-Day Retention
  • Employee Engagement Score
  • Voluntary Turnover Rate
  • Training Completion Rate
  • Time-to-Productivity for New Employees
  • Leadership Development Participation
  • Internal Promotion Rate
  • Performance Review Completion
  • Manager Effectiveness Scores
  • Employee Satisfaction with Onboarding & Training

Requirements
Qualifications
Required
  • 5+ years of experience in Learning & Development, Organizational Development, People Operations, Training, or Leadership Development in Logistics.
  • Experience designing onboarding and training programs.
  • Proven success improving employee engagement and organizational culture.
  • Strong facilitation, coaching, and communication skills.
  • Experience partnering with operational leaders.
  • Ability to manage multiple initiatives while driving measurable results.

Preferred
  • Experience within transportation, logistics, or a high-growth service organization.
  • Experience implementing learning management systems (LMS).
  • Knowledge of change management and organizational development principles.
  • Bachelor's degree in Human Resources, Business, Organizational Leadership, Education, or a related field.

Leadership Competencies
  • Leadership Development
  • Coaching & Mentoring
  • Organizational Development
  • Change Management
  • Communication & Facilitation
  • Employee Engagement
  • Relationship Building
  • Continuous Improvement
  • Strategic Thinking
  • Results Orientation

Travel
Up to 15% travel for company meetings, office visits, training sessions, and leadership development activities.
Edge is an equal opportunity employer and considers applicants for all positions without regard to race, color, creed, religion, sex, age, national origin, marital status, disability, or sexual orientation. All applicants will be considered solely based on their qualifications.
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