Learning And Development Program Manager Jobs in Pittsburgh, PA

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Product Innovation Development Program Associate within PNC's Retail Product Innovation organization, you will be based in Pittsburgh, PA or Philadelphia, PA.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description

By joining PNC's Product Innovation Development Program, you can explore your potential through hands-on experience in a professional environment. This is an excellent opportunity to begin exploring your career goals, in addition to growing your skills in key areas. The goal of PNC's Development Programs is to move analysts from development roles into product roles in one of PNC's lines of business.

PNC's Retail product teams guide the vision, strategy, and go-to-market plan while leading the teams building the technology by working across functions to grow the business profitably. The Product Innovation Development Program will allow associates to gain exposure to PNC's entire suite of PNC products and gain hands on experience to develop their skills through the lifecycle of the product.

Product Innovation Associates will gain exposureto the strategic side of PNCproducts and services from understanding the true customer need, designing the user experience, development and build, and deployment to customers. They'll collaborate with experienced and knowledgeable leadersin the industry from all aspects of the business includingproduct management, design, technology, operations and product development and will gain knowledgeof theproductlifecycleand processes tounderstandhowchangesimpactthe firm, its customers, and shareholders end-to-end

Associates will complete multiple rotations over the course of the program in different lines of business and teams and will be placed in roles upon graduation participate in a comprehensive learning curriculum, interact with senior management, and partake in a robust mentorship program.Most of the learning will occur through hands-on projects undertaken in conjunction with seasoned professionals solving real life banking problems and seeing how business goals come to life through technology tools.

Associates will assist Product Innovation teams throughout the program in the following ways:

• Identify market trends, technology, and consumer insights to drive innovation while developing competitive research.
• Develop differentiated features that help customers address their financial wellbeing needs and provide an exceptional and easy experience.
• Participate in the end-to-end review of how a product is delivered and initiate process improvement tasks.
• Engage with multi-disciplinary teams including marketing, product management & development, lending, consumer banking, small business, finance, credit, digital, asset management, and operations.
• Develop skillsets including, but not limited to, Agile development, project management, professional presentations, research best practices, and building an executive presence.

Opportunities in the Product Innovation Development Program are in Pittsburgh and Philadelphia.

Learn more about PNC's Development Programs on http://www.pnc.jobs/students.

Job Profile:

Participates as an analyst in the line of business Development Program.

• Performs or assists the core activities of the group by applying knowledge learned to drive business results (e.g. deal, sales, or process support, internal or external customer interaction, or supporting internal projects). Works under supervision and may have limited approval and/or exception authority.
• Participates in social learning within the organization (e.g. identifies and networks with business representatives and peers, participates in mentoring, job shadowing and community outreach).
• Participates in formal learning (e.g. classroom, web-based, or virtual) and completes related activities and projects.
• Supports the internal and external customer experience by always providing excellent service; takes accountability and ensures problem resolution.

Required Education and Experience:

• Preferred business relevant majors (e.g. Finance, Accounting, IT, Economics, Math, Statistics, Management, Communications, Business Law, Psychology, Logistics, Engineering, Computer Science, Actuarial Sciences, Business Management, UX Design) Minimum GPA 3.2.
• Roles at this level are filled by recent university / college graduates with little or no professional experience but possessing relevant skills. Includes individuals joining the organization through a corporate development/training program.

PNC provides equal opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

To learn more about this opportunity, please watch this video.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

CompetenciesAccuracy and Attention to Detail, Analytical Thinking, Business Acumen, Effective Communications, Flexibility and Adaptability, Information Capture, Products and Services, Project Management, Self-Directed Growth and DevelopmentWork ExperienceRoles at this level are filled by recent university / college graduates with little or no professional experience, but possessing relevant skills. Includes individuals joining the organization through a Corporate development/ training program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visitpncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.