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Learning And Development Manager Jobs in Phoenix, AZ

Skanska USA

Business Development Manager

Phoenix, AZ · On-site

Whether we are building schools to provide inspiring spaces for learning, roads to connect ... The Business Development Manager identifies and pursues new project opportunities by building ...

ABB

Business Development Manager

Phoenix, AZ · Remote

Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone ... Manage Risk and Financial Oversight: Monitor client financial status and report changes regarding ...

Cordis

Market Development Manager (Central)

Phoenix, AZ · On-site +1

Overview The Market Development Manager supports the growth of the Cordis Closure franchise by ... Together, we strive to create and maintain working and learning environments that are inclusive ...

Weir

Sales Development Manager - Mining

Phoenix, AZ · Remote

Sales Development Manager - Mining Weir Minerals Salt Lake City, UT or with Western US Territory ... Benefits Competitive pay Career development and learning support Access to global inclusion ...

Republic Services

Learning Facilitator

Phoenix, AZ

... management systems (LMS). MINIMUM REQUIREMENTS: * Minimum of 3 years professional experience in the industry, learning delivery, instructional design and development within a corporate team ...

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Learning And Development Manager information

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$50.6K

$99K

$133.5K

How much do learning and development manager jobs pay per year?

As of May 28, 2026, the average yearly pay for learning and development manager in Phoenix, AZ is $98,992.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,900.00 and $114,700.00 per year, depending on experience, location, and employer.

What Is a Learning and Development Manager?

A learning and development manager builds training programs for employees within a business or organization. This training focuses on helping employees understand and work towards the organization’s goals. A learning and development manager may also work with the training and development staff to create instructional videos, schedule and develop in-class lectures, and create online learning environments.

What are the key skills and qualifications needed to thrive as a Learning and Development Manager, and why are they important?

To thrive as a Learning and Development Manager, you need expertise in instructional design, adult learning theory, and organizational development, usually backed by a relevant degree or HR certification. Familiarity with learning management systems (LMS), e-learning authoring tools, and assessment platforms is typically required. Exceptional communication, leadership, and analytical skills help you engage stakeholders and tailor programs to organizational needs. These capabilities ensure effective talent development, improved employee performance, and support for overall business goals.

How does a Learning and Development Manager typically collaborate with other departments to assess and address training needs?

Learning and Development Managers work closely with department heads and team leaders to identify skill gaps and align training programs with business goals. They often conduct needs assessments through surveys, interviews, and performance data analysis, then design tailored learning interventions. Regular collaboration ensures training initiatives remain relevant and have measurable impact, and managers may also coordinate with HR to track progress and gather feedback for continuous improvement.

What does a Learning and Development Manager do?

A Learning and Development Manager is responsible for designing, implementing, and overseeing training programs within an organization. They assess training needs, develop educational materials, and coordinate workshops or courses to support employee growth and organizational goals. Their role often involves collaborating with department heads, evaluating the effectiveness of training initiatives, and ensuring that employees have the skills and knowledge needed to excel in their roles.

What is the difference between Learning And Development Manager vs Training Coordinator?

AspectLearning And Development ManagerTraining Coordinator
CredentialsBachelor's degree, often certifications in L&D or HRHigh school diploma or equivalent, some roles prefer certifications
Work EnvironmentStrategic planning, overseeing programs, managementOrganizing and delivering training sessions, administrative tasks
Employer & Industry UsageCorporate, educational, nonprofit sectorsCorporate, healthcare, retail sectors

The Learning And Development Manager focuses on designing, implementing, and overseeing training strategies at a strategic level, while the Training Coordinator handles the logistics and delivery of training sessions. Both roles require strong communication skills, but the manager's role is more strategic and managerial, whereas the coordinator's role is more operational and execution-focused.

More about Learning And Development Manager jobs
What are the most commonly searched types of Learning And Development jobs in Phoenix, AZ? The most popular types of Learning And Development jobs in Phoenix, AZ are:
What are popular job titles related to Learning And Development Manager jobs in Phoenix, AZ? For Learning And Development Manager jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Learning And Development Manager jobs in Phoenix, AZ look for? The top searched job categories for Learning And Development Manager jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Learning And Development Manager jobs? Cities near Phoenix, AZ with the most Learning And Development Manager job openings:
Learning And Development Manager jobs near you
Infographic showing various Learning And Development Manager job openings in Phoenix, AZ as of May 2026, with employment types broken down into 2% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $98,992 per year, or $47.6 per hour.
Director - Learning and Development

Director - Learning and Development

American Express

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

American Express rating

8.5

Company rating: 8.5 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

27th of 138 rated financial services

Job description

Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to Fortune 500 companies. We back businesses so they can do more business, with a mission to be the undisputed leader in financial and membership services - responsibly driving double-digit revenue growth. We do that by offering a diverse range of payment and cashflow tools, from a wide range of traditional card products, to working capital and supply chain financing, to new digital solutions that make it easy for our customers to manage a full range of their financial and payment needs.

The Training Director will be a thought leader who will deliver on an effective training plan and the professional development of Colleagues across GCS' US Small and Middle Enterprises (SME) segment. Specifically, this Director will have end-to-end ownership of New Hire and Leader Development strategy, operating model, and execution. This leader will be responsible for designing and scaling a high-impact learning ecosystem that accelerates speed to productivity, improves sales performance, and strengthens leader effectiveness across a distributed, high-volume organization. 

This is a highly visible role requiring a strategic operator who can translate business priorities into actionable learning strategies, challenge the status quo, and influence outcomes at all levels.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.


The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Leadership & Strategy

  • Bachelor's degree
  • 4 - 5 years' experience in Learning & Development or related field
  • 3 - 5 years' people leadership experience
  • Proven ability to operate as a strategic leader, not just an executor 
  • Demonstrated experience building and scaling learning strategies tied to business outcomes 
  • Strong business acumen with a results-oriented mindset
  • Ability to influence and challenge stakeholders at all levels with credibility and confidence 
  • Experience designing and delivering impactful learning programs, particularly in sales or performance-driven environments 
  • Familiarity with modern learning practices and learning technologies (LMS required) 
  • Ability to connect learning design to measurable performance outcomes 
  • Experience leading and developing high-performing teams 
  • Innovator - not afraid to challenge the status quo 
  • Demonstrated ability to meet deadlines, excel in a complex, fast paced, multi-team environment with rapidly evolving business demands
  • Experience in a highly regulated industry

Preferred Qualifications: 

  • Master's degree preferred

  • Exceptional storytelling and presentation skills, including advanced PowerPoint capabilities 

  • Strong executive presence and communication skills 

  • Ability to set direction, coach talent, and drive accountability

  • Strong program management skills in a fast-paced, high-volume environment 

  • Ability to balance strategic priorities with operational execution

  • Enthusiastic, fun, flexible and demonstrates a willingness to learn!

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Set Strategy & Define the Operating Model

  • Own the L&D strategy for US SME New Hire and Leader Development, aligned to business growth and performance priorities 

  • Design and evolve a scalable operating model to support high-volume hiring and continuous development across hub-based (Phoenix, Sunrise, Atlanta) and hybrid environments 

  • Translate business goals into clear learning priorities, roadmaps, and measurable outcomes 

Drive Business Impact Through Learning

  • Lead the design of learning journeys that accelerate new hire ramp, improve sales productivity, and elevate leader effectiveness 

  • Establish clear success metrics (e.g., speed to proficiency, performance lift, leader capability) and continuously refine programs based on data and insights 

  • Partner with Performance & Insights and Sales leadership to connect learning outcomes to business results 

Lead and Develop a High-Performing Team

  • Lead a team of 7 L&D professionals responsible for program design and delivery 

  • Set clear expectations, elevate team capabilities, and build a culture of accountability and innovation 

  • Ensure consistent, high-quality delivery of in-person and hybrid training experiences across key hub locations 

Innovate and Modernize Learning

  • Drive innovation in curriculum design, delivery methods, and learner experience, leveraging digital tools and LMS capabilities 

  • Introduce modern learning approaches (e.g., blended learning, just-in-time enablement, reinforcement strategies) 

  • Continuously assess and evolve content to ensure relevance to sales roles and leader needs 

Influence and Partner Across the Business

  • Act as a strategic thought partner to Sales and Account Development leaders and advisors

  • Proactively challenge assumptions and shape learning solutions that address root performance drivers 

  • Communicate strategy, progress, and impact through clear, compelling storytelling and executive-ready materials

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