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Lead Intake Coordinator Jobs (NOW HIRING)

Ortiz Law Firm

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Law Firm Client Intake Coordinator / Assistant in Pensacola, FL

Pensacola, FL · On-site

$31K - $41K/yr

You will play an important role in ensuring that our lead intake paralegal and attorney have what ... Coordinating with the paralegal to transition new clients smoothly into case management

Banyan

Intake Coordinator - Full time

Waelder, TX · On-site

$18/hr

Support lead progression through timely follow-up, intake assistance, and accurate documentation. Convert leads to admissions in Salesforce as directed and in coordination with the Admissions team.

The Salvation Army

Intake Coordinator

Davenport, IA · On-site

$18/hr

Intake Coordinator Location: Davenport, Iowa Job Type: Full-time Pay: $18.00 an hour Schedule: 40 ... Lead community outreach for recruitment and retention * Build relationships with referral agencies ...

Burnside Law Firm, LLP

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Intake Coordinator

Augusta, GA · On-site

$45K - $55K/yr

Burnside Law Firm, LLP is a personal injury law firm seeking an Intake Coordinator to serve as the ... Track lead sources and intake conversion rates * Experience with Go High Level a plus File Setup

Robert Half

Intake Coordinator

Danbury, CT · On-site

$19 - $22/hr

We are looking for an Intake Coordinator to join a fast-paced team in Connecticut in a contract ... Open new service cases in internal platforms and ensure all lead information is entered promptly ...

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How much do lead intake coordinator jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for lead intake coordinator in the United States is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What is a lead intake coordinator?

Lead Intake Coordinators are professionals responsible for managing the initial intake process of clients or patients in organizations such as healthcare facilities, legal firms, or social service agencies. They gather and assess information from new leads or clients, ensuring all necessary documentation and details are collected accurately. Their role often involves coordinating with other departments, maintaining records, and providing a positive first experience for those seeking services. Effective communication and organizational skills are essential for this position.

What skills and qualifications are needed to be a lead intake coordinator?

To thrive as a Lead Intake Coordinator, you need strong organizational skills, attention to detail, and experience in administrative or healthcare settings, often supported by a relevant associate degree or equivalent experience. Familiarity with electronic health record (EHR) systems, scheduling software, and HIPAA compliance is typically required. Exceptional interpersonal communication, problem-solving abilities, and leadership skills help you manage teams and interact effectively with clients and staff. These skills ensure smooth intake processes, accurate documentation, and a positive experience for both clients and team members.

What are common challenges faced by lead intake coordinators, and how can they be managed?

Lead Intake Coordinators often encounter challenges such as managing high volumes of referrals, ensuring accurate data entry, and balancing communication between clients and internal teams. Staying organized and utilizing efficient intake management software can help streamline workflows. Additionally, strong interpersonal skills and regular team check-ins are crucial for addressing bottlenecks and maintaining a smooth intake process. Proactively seeking feedback and collaborating with both clinical and administrative staff can further enhance efficiency and client satisfaction.

What does a lead intake coordinator do?

A lead intake coordinator is responsible for managing incoming leads by collecting relevant information, qualifying potential clients or customers, and entering data into customer relationship management (CRM) systems. They often communicate with prospects via phone, email, or online forms and work closely with sales or marketing teams to ensure leads are properly followed up on and prioritized.

What cities are hiring for Lead Intake Coordinator jobs?

Cities with the most Lead Intake Coordinator job openings:

What states have the most Lead Intake Coordinator jobs?

States with the most job openings for Lead Intake Coordinator jobs include:

What are popular job titles related to Lead Intake Coordinator jobs?

For Lead Intake Coordinator jobs, the most frequently searched job titles are:

Infographic showing various Lead Intake Coordinator job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,160 per year, or $21.2 per hour.

Law Firm Client Intake Coordinator / Assistant in Pensacola, FL

Pensacola, FL • On-site

Ortiz Law Firm
Law Firms • 1 - 10 employees
Learn more about Ortiz Law Firmexternal

$31K - $41K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 25 days ago

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Job description

A one-lawyer firm in downtown Pensacola seeks a Client Intake Coordinator and/or Client Intake Assistant with strong communication, interpersonal, and organizational skills. The firm specializes in representing disabled individuals and assisting them with their claims for disability benefits.

This role is an important first point of contact for our clients. You will help gather key information, build trust with potential clients. You will play an important role in ensuring that our lead intake paralegal and attorney have what they need to review incoming prospective client calls and cases. You’ll further play a vital role in creating a supportive experience for individuals navigating challenging times.

We offer:

  • Medical insurance, with option for dental insurance
  • 11 paid holidays plus PTO in your first year
  • A retirement plan with employer match

Duties include, but are not limited to:

  • Answering calls and emails from prospective clients in a professional, compassionate manner
  • Gathering initial client information and documenting details accurately
  • Scheduling consultations and keeping the calendar updated
  • Assisting clients in completing intake forms and collecting necessary paperwork
  • Entering client data into case management systems
  • Following up with potential clients to ensure all required information is received
  • Organizing intake files and preparing them for paralegal/attorney review
  • Coordinating with the paralegal to transition new clients smoothly into case management
  • Maintaining client confidentiality and professionalism at all times

The job requires someone with:

  • Excellent listening skills and the ability to communicate with empathy and patience
  • A friendly, reassuring phone presence
  • Strong organizational skills and attention to detail
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency with word processing and basic computer programs
  • Comfort working closely with both clients and legal staff
  • Ability to remain calm and professional when assisting people under stress

Prior customer service or office experience is preferred; legal or disability law experience is a plus but not required. An associate’s degree or relevant experience is helpful.

If you are compassionate, detail-oriented, and motivated to help clients during a critical stage of their case, we encourage you to apply. Please submit your salary requirements, resume, and a simple cover letter.

Company Description

A small but exceptional law firm in Pensacola, Florida. A tight knit group with compassion for our clients.