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Lead Intake Coordinator Jobs in Raleigh, NC (NOW HIRING)

ncgCARE

ACT Program Manager (3748)

Raleigh, NC · On-site

Supervises and coordinates complex case team functions related to admissions, referrals ... Lead and support the referral, intake, admission, and discharge process for ACT services. * Ensure ...

AthletiCo

Front Office Coordinator - Garner, NC

Garner, NC · On-site

$14.75 - $19.25/hr

... lead to extraordinary achievements. Physical therapy isn't just about recovery; it's about ... The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance ...

IVX Health

Front Desk Coordinator

Garner, NC

$14.50 - $18.75/hr

Lead First Impressions - Greet patients with warmth and professionalism, answering phones and ... Strong understanding of insurance verification, billing basics, and the patient intake process

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Lead Intake Coordinator information

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How much do lead intake coordinator jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for lead intake coordinator in Raleigh, NC is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What is a lead intake coordinator?

Lead Intake Coordinators are professionals responsible for managing the initial intake process of clients or patients in organizations such as healthcare facilities, legal firms, or social service agencies. They gather and assess information from new leads or clients, ensuring all necessary documentation and details are collected accurately. Their role often involves coordinating with other departments, maintaining records, and providing a positive first experience for those seeking services. Effective communication and organizational skills are essential for this position.

What skills and qualifications are needed to be a lead intake coordinator?

To thrive as a Lead Intake Coordinator, you need strong organizational skills, attention to detail, and experience in administrative or healthcare settings, often supported by a relevant associate degree or equivalent experience. Familiarity with electronic health record (EHR) systems, scheduling software, and HIPAA compliance is typically required. Exceptional interpersonal communication, problem-solving abilities, and leadership skills help you manage teams and interact effectively with clients and staff. These skills ensure smooth intake processes, accurate documentation, and a positive experience for both clients and team members.

What are common challenges faced by lead intake coordinators, and how can they be managed?

Lead Intake Coordinators often encounter challenges such as managing high volumes of referrals, ensuring accurate data entry, and balancing communication between clients and internal teams. Staying organized and utilizing efficient intake management software can help streamline workflows. Additionally, strong interpersonal skills and regular team check-ins are crucial for addressing bottlenecks and maintaining a smooth intake process. Proactively seeking feedback and collaborating with both clinical and administrative staff can further enhance efficiency and client satisfaction.

What does a lead intake coordinator do?

A lead intake coordinator is responsible for managing incoming leads by collecting relevant information, qualifying potential clients or customers, and entering data into customer relationship management (CRM) systems. They often communicate with prospects via phone, email, or online forms and work closely with sales or marketing teams to ensure leads are properly followed up on and prioritized.

What cities near Raleigh, NC are hiring for Lead Intake Coordinator jobs?

Cities near Raleigh, NC with the most Lead Intake Coordinator job openings:

Infographic showing various Lead Intake Coordinator job openings in Raleigh, NC as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,927 per year, or $20.6 per hour.

Office Administrative Assistant

Garner, NC • On-site

ODYSSEY CONTRACTING LLC
Construction • 11 - 50 employees
Learn more about ODYSSEY CONTRACTING LLCexternal

$20/hr

Full-time

Posted 4 days ago

Job description

Odyssey Contracting was founded to bridge the long-standing communication gap in construction through radical transparency and elite service. As an Administrative Assistant on our team, you will serve as the operational backbone—ensuring our team, leadership, and clients experience absolute clarity from day one. You will act as a primary brand ambassador, directly managing incoming lead inquiries to qualify potential projects and book estimates, while driving seamless office operations behind the scenes. If you thrive on precision, proactive follow-through, and exceptional client rapport, you will directly power our growth.
Key Responsibilities

Lead Intake & Scheduling

  • Promptly respond to incoming leads requesting project estimates, delivering an elite customer experience from the first interaction.
  • Qualify prospective clients according to company criteria to ensure project alignment.
  • Schedule estimate appointments on team calendars with precision, setting clear expectations with clients and sales representatives.
Communication & Office Coordination

  • Serve as the first line of radical transparency by managing and routing calls, messages, and client inquiries promptly.
  • Maintain calendars, organize high-level meetings, and document accurate meeting minutes.
  • Draft, distribute, and archive clear, professional emails, memos, correspondence, and leadership reports.
  • Maintain an organized filing system and continuously update standard office procedures.

Requirements: 
  • High school diploma or GED required; Associate degree or specialized administrative training preferred.
  • Proven experience as an Administrative Assistant, Lead Intake Specialist, or in a similar high-accountability client service role.
  • Strong written and verbal communication skills with a friendly, professional demeanor on the phone.
  • High tech literacy, with proficiency in Microsoft Office Suite (Word, Outlook, PowerPoint) and familiarity with platforms like AccuLynx and QuickBooks.
  • Exceptional organizational skills, sharp time management, and the ability to prioritize tasks with meticulous attention to detail.