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Lead Concierge Jobs in Virginia (NOW HIRING)

Job Overview Join our team as a concierge and become the epitome of hospitality excellence for our residents. As a trusted ambassador of our community, your primary focus will be delivering ...

Concierge Shift Lead (4716)

Springfield, VA · On-site

$16.25 - $21/hr

Concierge Shift Lead Location: The St. James - Springfield, VA About The St. James: The St. James is a premier sports, wellness, and entertainment brand, empowering people of all ages to reach their ...

Concierge Shift Lead (4716)

Springfield, VA · On-site

$16.25 - $21/hr

Concierge Shift Lead Location: The St. James - Springfield, VA About The St. James: The St. James is a premier sports, wellness, and entertainment brand, empowering people of all ages to reach their ...

Concierge Full Time

Arlington, VA

$17.75 - $23/hr

... Concierge - Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration Pay Range: 15.00 - 18.80 Why Work With Us Competitive pay, meaningful work, and opportunities for ...

Concierge Full Time

Arlington, VA · On-site

$17.75 - $23/hr

... Concierge - Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration Pay Range: 15.00 - 18.80 Why Work With Us Competitive pay, meaningful work, and opportunities for ...

We are looking for a service focused individual to lead our front desk team at one of our luxury high-rise apartment communities in Arlington, VA. What the Concierge will be doing: * Handling ...

Concierge

Vienna, VA · On-site

$15.50 - $20/hr

... Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration Pay Range: 15.00 - 18.80 Ready to take the next step and make a bigger impact than you ever imagined? As part of our ...

Concierge

Reston, VA · On-site

$16.25 - $20.75/hr

... Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration Pay Range: 15.00 - 18.80 Ready to take the next step and make a bigger impact than you ever imagined? As part of our ...

Concierge

Fairfax, VA

$15.75 - $20.50/hr

... Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration Pay Range: 15.00 - 18.80 Ready to take the next step and make a bigger impact than you ever imagined? As part of our ...

Concierge

Fort Belvoir, VA · On-site

$17.50 - $22.50/hr

Sunday 3:30-8:30pm Front Desk Concierge - Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration Pay Range: 15.00 - 18.80 Ready to take the next step and make a bigger ...

We are looking for a service focused individual to lead our front desk team at one of our luxury high-rise apartment communities in Alexandria, VA. What the Concierge will be doing: • Handling ...

Concierge Full Time

Arlington, VA · On-site

$17.75 - $23/hr

... Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration Pay Range: 15.00 - 18.80 Ready to take the next step and make a bigger impact than you ever imagined? As part of our ...

Concierge Full Time

Arlington, VA · On-site

$17.75 - $23/hr

... Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration Pay Range: 15.00 - 18.80 Ready to take the next step and make a bigger impact than you ever imagined? As part of our ...

Concierge Part Time/PRN

Arlington, VA

$17.75 - $23/hr

... Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration Pay Range: 15.00 - 18.80 Ready to take the next step and make a bigger impact than you ever imagined? As part of our ...

Concierge Part Time/PRN

Arlington, VA · On-site

$17.75 - $23/hr

... Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration Pay Range: 15.00 - 18.80 Ready to take the next step and make a bigger impact than you ever imagined? As part of our ...

Showing results 21-40

Lead Concierge information

See Virginia salary details

$10

$17

$25

How much do lead concierge jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for lead concierge in Virginia is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.09 per hour, depending on experience, location, and employer.

What is a lead concierge?

Lead Concierges are hospitality professionals responsible for overseeing concierge services in hotels, luxury residences, or high-end offices. They manage a team of concierges, coordinate guest services, and ensure guests have exceptional experiences. Their duties often include making reservations, arranging transportation, providing information about local attractions, and resolving guest issues. Lead Concierges also train staff, maintain service standards, and act as the primary point of contact for VIP guests.

How does a lead concierge typically collaborate with hotel departments to enhance guest experiences?

A Lead Concierge works closely with various hotel departments, such as housekeeping, front desk, and food and beverage, to ensure seamless service for guests. They coordinate special requests, organize transportation, and communicate guest preferences to relevant teams. This collaborative approach helps anticipate guest needs, resolve issues promptly, and deliver personalized experiences. Effective communication and teamwork are essential, as the Lead Concierge often acts as a liaison, ensuring all departments contribute to a memorable stay.

What are the key skills and qualifications needed to thrive as a lead concierge, and why are they important?

To thrive as a Lead Concierge, you need strong customer service abilities, organizational skills, and experience in hospitality or a related field, often supported by a high school diploma or relevant certification. Familiarity with property management software, reservation systems, and communication tools is typically required. Exceptional interpersonal skills, discretion, and problem-solving abilities help you stand out in this role. These skills ensure seamless guest experiences, efficient service coordination, and the ability to handle unique client needs in a high-demand environment.

What is the difference between Lead Concierge vs Concierge?

AspectLead ConciergeConcierge
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentSupervises staff; manages guest relations; coordinates servicesAssists guests; provides information; handles requests
Employer & IndustryHotels, resorts, luxury residencesHotels, hospitality industry
Search & ComparisonOften compared for leadership roles in guest servicesEntry to mid-level customer service role

The main difference between a Lead Concierge and a Concierge is that the Lead Concierge supervises staff, manages guest relations, and coordinates services, while the Concierge primarily assists guests and handles requests. The Lead Concierge typically has more experience and leadership responsibilities, making it a step above the standard Concierge role in the hospitality industry.

What are popular job titles related to Lead Concierge jobs in Virginia?

For Lead Concierge jobs in Virginia, the most frequently searched job titles are:

What cities in Virginia are hiring for Lead Concierge jobs?

Cities in Virginia with the most Lead Concierge job openings:

Infographic showing various Lead Concierge job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $37,365 per year, or $18 per hour.

Lead Concierge (M-F, 8am-4pm)

Comstock

Arlington, VA • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago


Job description

Job Overview
Join our team as a concierge and become the epitome of hospitality excellence for our residents. As a trusted ambassador of our community, your primary focus will be delivering exceptional customer service and ensuring every resident's needs are met with care and professionalism. From warmly greeting guests to providing personalized assistance, you'll be the friendly, reliable presence our residents depend on. If you have a passion for creating memorable experiences and enjoy making people's lives easier, this role is a perfect fit. Apply now and be a key part of our commitment to outstanding service.
Key Responsibilities
  • Provide Class "A" customer service - Building a good rapport with tenants and going above and beyond whenever possible
  • Meet and greet all visitors such as tenants, guests and prospects
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Respond to tenant questions and complaints in a timely manner
  • Ensure that only authorized individuals enter the building
  • Manage incoming phone calls and direct them to the appropriate destination
  • Coordinate reservation for amenity space, loading elevators and loading dock
  • Complete daily building walks, looking for maintenance items, reorganizing furniture/décor and cleaning up whenever needed
  • Work scheduled shifts
  • Perform other duties as needed

Qualifications
  • High School Diploma or equivalent (GED)
  • Strong customer service background
  • 1 year of concierge or high-end customer service experience is preferred
  • Must be able to work weekends
  • Ability to work holidays required. Flexibility to pick up additional shifts, as needed
  • Proficient in Microsoft Office, particularly Outlook, Word and Excel
  • Outgoing personality with ability to relate to diverse group of people
  • Self-motivated and high energy
  • Strong problem-solving skills
  • Strong sense of urgency
  • Must be highly credible and trustworthy, and operate with high degree of integrity
  • Must hold oneself and others accountable and strive for a high level of excellence
  • Must have a positive, can-do attitude and be able to fuel growth and innovation
  • Must be customer-focused and results-oriented
  • Must want to continuously learn and develop
  • Exceptional oral and written communication skills
  • Ability to work well in a team establishing good working relationships with others
  • Ability to multitask and prioritize tasks with a strong attention to detail
  • Self-directed and able to work independently, with minimal supervision

Benefits
Compensation:
- Competitive Salary with Bonus Potential
- Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance
Career Development
- Opportunities for Advancement within our expanding portfolio
- Annual Professional Development Funds to fuel your growth
Employee Perks (to name a few):
- Housing Discount
- Commuter Benefits
- Free Parking and EV charging
- Parental Leave Program
- Enjoy a Friendly Work Environment that values collaboration
*Note benefits vary depending on the function of your role
The wage range listed for this position reflects a reasonable estimate and considers multiple factors that influence compensation decisions. These may include, but are not limited to, your skills, experience, training, licensure, certifications, and the specific needs of the organization. The posted range does not reflect adjustments for geographic differentials tied to where the role may be filled.
At Comstock, it is not typical for a new hire to start at or near the top of the posted range. Compensation is determined based on the unique circumstances of each candidate.
You may also be eligible to participate in a discretionary annual incentive program. Any award under this program is subject to its rules and may depend on individual and organizational performance.
Virginia Compensation Range
$22-$25 USD