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Lead Academy Jobs (NOW HIRING)

A VXI Academy Team Lead is responsible for the day-to-day operations of a team of new hire Customer Service Associates in OJT/Skill Up. This position has a direct and immediate impact on the overall ...

The Academy Services Associate provides general support for Academy programs, working closely with the Lead Academy Services Associate and the Student Services Specialist. TO APPLY : please submit ...

The Academy Services Associate provides general support for Academy programs, working closely with the Lead Academy Services Associate and the Student Services Specialist. TO APPLY : please submit ...

Warehouse Lead

Hazelwood, MO

$16.75 - $21.50/hr

OverviewWarehouse Lead Academy Air is seeking a highly organized and dependable Warehouse Lead to oversee daily warehouse operations and support our HVAC service and installation teams. This role is ...

Warehouse Lead

Hazelwood, MO · On-site

$18 - $23/hr

Warehouse Lead Academy Air is seeking a highly organized and dependable Warehouse Lead to oversee daily warehouse operations and support our HVAC service and installation teams. This role is ...

Overview Warehouse Lead Academy Air is seeking a highly organized and dependable Warehouse Lead to oversee daily warehouse operations and support our HVAC service and installation teams. This role is ...

The Academy Director will lead all aspects of FC Cincinnati's Academy program and oversee the daily sporting and administrative operations of the Academy. Reporting to the Director of Player ...

Educare Academy is currently seeking a qualified Lead Teacher for our Jackmanlocation. Minimum Requirements : High school diploma, current CDA or AA/BA in ECE or related field, and 3 plus years of ...

Lead Teacher - Educare Academy

Toledo, OH · On-site

$14.75 - $19.75/hr

Educare Academy is currently seeking a qualified Lead Teacher for our Jackman location. Minimum Requirements : High school diploma, current CDA or AA/BA in ECE or related field, and 3 plus years of ...

Lead Teacher - Educare Academy

Oregon, OH · On-site

$14.25 - $19/hr

Educare Academy is currently seeking a qualified Lead Teacher for our Navarre location. * Career Progression : We support your journey! We encourage and support CDA completion and offer financial ...

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Lead Academy information

See salary details

$10

$25

$72

How much do lead academy jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for lead academy in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What is a Lead Academy?

A Lead Academy is typically an educational institution or program focused on developing leadership skills and competencies. These academies offer courses, workshops, and training sessions designed to help individuals enhance their leadership abilities, often targeting professionals, students, or emerging leaders. The curriculum may cover topics such as communication, decision-making, team management, and strategic thinking. Lead Academies can be part of schools, universities, or independent organizations, and may offer certifications upon completion.

What are the key skills and qualifications needed to thrive as a Lead Academic, and why are they important?

To thrive as a Lead Academic, you need advanced subject expertise, teaching experience, and often a doctoral degree or equivalent in your field. Familiarity with learning management systems (LMS), curriculum development tools, and accreditation standards is essential. Strong leadership, communication, and mentorship skills help foster academic excellence and team collaboration. These abilities ensure high-quality education delivery, effective team guidance, and continuous program improvement.

What are some typical challenges faced by a Lead Academy and how can you effectively address them?

As a Lead Academy professional, one common challenge is balancing administrative responsibilities with providing academic leadership to faculty and students. This role often requires strong organizational skills to manage curriculum development, staff training, and student support initiatives simultaneously. Effective communication and delegation are essential, as collaboration with teachers, administrators, and external partners is frequent. Staying updated on educational trends and regulatory requirements also helps in driving continuous improvement within the academy. Building a culture of openness and innovation can make it easier to overcome these challenges and foster positive outcomes.

What is the difference between Lead Academy vs Teaching Assistant?

AspectLead AcademyTeaching Assistant
Required CredentialsTypically requires a bachelor's degree, teaching certification, and leadership experienceUsually requires a high school diploma or equivalent; some roles may need a college coursework or certification
Work EnvironmentLeads curriculum development, manages staff, and oversees educational programsSupports teachers, assists with classroom activities, and provides student support
Employer & Industry UsageUsed in educational institutions, training centers, and online learning platformsCommonly found in schools, tutoring centers, and educational programs

The main difference between Lead Academy and Teaching Assistant lies in their responsibilities and qualifications. Lead Academy roles involve leadership, curriculum oversight, and require more advanced credentials, while Teaching Assistants focus on supporting classroom activities and typically need fewer qualifications. Both roles are essential in educational settings but serve different functions within the learning environment.

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What states have the most Lead Academy jobs?

States with the most job openings for Lead Academy jobs include:

What are popular job titles related to Lead Academy jobs?

For Lead Academy jobs, the most frequently searched job titles are:

Infographic showing various Lead Academy job openings in the United States as of September 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $53,524 per year, or $25.7 per hour.

Team Lead Academy

Charlotte, NC • On-site

VXI Global Solutions
Strategic Planning Consulting Services • 10K+ employees

Full-time

Re-posted 8 days ago


Key responsibilities

  • Manage the day-to-day operations of a team of Customer Service Associates, including monitoring performance and enforcing policies.

  • Communicate job expectations, coach, counsel, and motivate team members to meet or exceed KPIs.

  • Recognize operational improvements and ensure compliance with client service agreements and legal requirements.


VXI Global Solutions rating

4.9

Company rating: 4.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz


Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
A VXI Academy Team Lead is responsible for the day-to-day operations of a team of new hire Customer Service Associates in OJT/Skill Up. This position has a direct and immediate impact on the overall efficiency and profitability of the company.
Your Day to Day:
  • Exhibit the Culture of Performance and Core Values; Teamwork, Integrity, and Excellence by regularly applying as guiding principles in the decisions and actions chosen based on Reason, Record, and Circumstance.
  • Meeting or exceeding KPI's.
  • Accomplishes team results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and motivating employees; coordinating and enforcing system policies, procedures, and productivity standards.
  • Responsible for the day-to-day application of organizational policies and procedures. Recognizes and recommends operational improvements to increase agent performance.
  • Avoid legal challenges by maintaining compliance with client service agreements and legal requirements.
  • Monitors performance of staff members according to established standards.
  • May participate in hiring decisions and conduct performance appraisals.
  • Other tasks and duties as assigned by the leadership team.

Knowledge, Skills, and Abilities
  • Able to coach and motivate in accordance with the company's Performance Culture.
  • Detail-oriented.
  • Familiar with contact center tools, systems, and methodologies.
  • Strong MS Office skills including Word, Excel, and PowerPoint.
  • Adaptable to swift program changes, developing skills in proactive critical thinking and problem-solving.
  • Flexible with schedule to accommodate working in a 24x7 environment and international time zones.
  • Meet or exceed KPI's
  • Strong phone presence with exemplary customer service skills
  • Good standing attendance
  • Adaptable to changes with the needs of the seasonal needs
  • Flexible with scheduling (Morning, nights, and weekends) to accommodate client Hours of Operations
  • Minimum of 2 years previous related experience in fast paced leadership role
  • Critical thinking and problem-solving skills
  • Ability to identify RCA, coach and motivate team
  • Experience in planning, multi-tasking, and managing time effectively
  • Ability to be seated for 2 - 4 hours at any one time, with or without accommodation.
  • Ability to speak clearly and annunciate the designated spoken language(s) on a phone call and to others within the Supervisor and Manager levels.
  • Ability to hear, with or without accommodation, and listen for understanding with others in the designated spoken language(s), with or without accommodation.
  • Ability to follow directions and logical process flows, with or without accommodation.

To be successful, you must have:
  • Associate degree preferred
  • 1 year of previous leadership within a call center environment preferred

Eligibility Criteria
  • No active PIP within the last 6 months
  • Good Attendance Record, 85% or higher for the last 90 days
  • QA Scores, 85% or higher average for the last 90 days
  • LOB KPIs at or above goal for the last 90 days
  • For lateral transfers, 6 months in current role/LOB
  • For promotions, no minimum tenure required

This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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