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Law Firm Collections Manager

Southfield, MI · On-site

$68K - $75K/yr

Minimum 3 years' experience in accounts receivable, collections, client relations, or legal billing * Experience in a law firm strongly preferred. * Knowledge of the Fair Debt Collection Practices ...

Zelle LLP

Collections Specialist

Minneapolis, MN · On-site

$55K - $75K/yr

We are not your typical law firm. Our commitment to building community, culture, diversity ... Collections Specialist FLSA STATUS: Non-Exempt SUPERVISOR: Vice President, Controller SUMMARY ...

Zelle LLP

Collections Specialist

Dallas, TX · On-site

$55K - $75K/yr

We are not your typical law firm. Our commitment to building community, culture, diversity ... Collections Specialist FLSA STATUS: Non-Exempt SUPERVISOR: Vice President, Controller SUMMARY ...

TekSky

Collections Specialist

Roseland, NJ · On-site

$75K - $85K/yr

Experience within a law firm accounting environment is desirable. * Proficiency in Microsoft Excel and Word; familiarity with MiniSoft ARCS2G law firm collections software and Aderant is advantageous.

TonaLaw

Law Firm Bookkeeper

Islip, NY · On-site

$75K/yr

... collections reconciliation • Process internal payroll and support tax filings • Assist with ... a law firm • Personal injury and no-fault collections experience strongly preferred • ...

TonaLaw

Law Firm Bookkeeper

Islip, NY

$75K/yr

We're looking for an experienced Law Firm Bookkeeper to support TonaLaw's day-to-day financial ... Personal injury and no-fault collections experience strongly preferred * QuickBooks Online, expense ...

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How much do law firm collections jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for law firm collections in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are some common challenges faced in a law firm collections role, and how are they typically addressed?

Professionals in law firm collections often encounter challenges such as negotiating payment plans with clients who may be experiencing financial difficulties and handling sensitive conversations about overdue accounts. Navigating these situations requires strong communication skills and a firm understanding of the firm's billing policies. Many collections specialists work closely with attorneys and the accounting department to ensure accurate record-keeping and to strategize approaches for recovering outstanding balances. Regular training on compliance and client relations is also common to help collections staff handle disputes professionally and maintain positive client relationships.

What are the key skills and qualifications needed to thrive in law firm collections, and why are they important?

To thrive in Law Firm Collections, you need a solid understanding of accounts receivable, billing procedures, and legal terminology, often supported by experience in legal or financial environments. Familiarity with legal billing software (such as Clio or Elite), collection management systems, and basic accounting tools is typically required. Strong negotiation, attention to detail, and effective communication skills are vital for navigating sensitive client interactions and resolving payment issues. These skills ensure timely collections, maintain positive client relationships, and support the financial health of the law firm.

What is law firm collections?

Law firm collections refer to the processes and strategies law firms use to collect unpaid fees and invoices from clients. This typically involves tracking accounts receivable, sending reminders or demand letters, and sometimes working with collection agencies or legal action to recover outstanding payments. Effective collections are important for maintaining a law firm's cash flow and financial stability. Staff involved in collections must balance assertiveness with maintaining client relationships and compliance with legal and ethical guidelines.
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Law Firm Collections jobs near you
Infographic showing various Law Firm Collections job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Law Firm Collections Manager

Law Firm

Southfield, MI • On-site

$68K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

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Job description

A well established and respected law firm in the Detroit area has an opportunity in their accounting department for a Client Relations Manager.


This role will liaise between the firm, attorneys, and clients to support the firm’s collection efforts while keeping the client relationship in view. This role is responsible for proactively communicating with clients regarding billing practices and payment options, monitoring accounts receivable activity, and partnering with attorneys and firm leadership to address outstanding balances in a professional and client-focused manner.


The ideal candidate combines excellent communication and relationship-building skills with strong financial acumen, discretion, and persistence.


•Contact new clients to explain the firm’s billing practices, invoicing, and available payment options.

•Remain available to clients, ready to answer questions related to invoices, payment, and account status.

•Create professional and positive relationships with clients while holding to the firm’s expectations regarding timely payment.

•Monitor client payment and AR reports to identify potential concerns, delinquent accounts.

•Proactively follow up with clients regarding outstanding invoices, professionally

  • Partner with attorneys to develop and implement appropriate collection strategies for past-due accounts.

•Work with the Chief Admin. Officer to review aged accounts receivable and prioritize collection initiatives.

•Negotiate and recommend payment arrangements, document agreed-upon payment plans.

•Maintain accurate records of client communications, collection activities, and account notes.

•Prepare semi-monthly and monthly reports for aging accounts and collection efforts.

•Maintain strict confidentiality regarding client information and financial matters.

Qualifications

•Associate’s degree required; bachelor’s degree in business, accounting, finance, preferred.

•Minimum 3 years' experience in accounts receivable, collections, client relations, or legal billing

•Experience in a law firm strongly preferred.

•Knowledge of the Fair Debt Collection Practices Act and other applicable federal and state law and regulations governing debt collection, consumer protection, and billing practices, or the ability to quickly develop such knowledge.

•Thoughtful, communicator. Strong organizational skills and attention to detail and precision.

•Ability to remain calm, composed, and professional while maintaining a firm, fact-supported approach in challenging and sometimes high-conflict situations.

•Proficiency with Microsoft Office applications and accounting or practice management software.

•Ability to analyze reports, prioritize workload, and manage multiple responsibilities effectively.

Company Description

The firm has multiple offices in the US employing the best technology, processes and people, for the express purpose of providing excellent service and results for clients. We would love to consider how we can work together!