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Law Firm Collection Jobs (NOW HIRING)

About the role Reporting directly to the NAM Head of Law Firm Management, the role will be responsible for supporting the contracting of claims Law Firms, engaging in the collection of Law Firm due ...

One of our favorite law firm clients is looking for an Office ManagerIn this role, you would work ... Collaborates with office partners and department leadership on billing and collection efforts ...

law firm Office Manager

New York, NY · Hybrid

$103K - $137K/yr

Are you a law firm Office Manager? Are you int e NY/NJ area? Would you like to work with one of the ... Collaborates with office partners and department leadership on billing and collection efforts ...

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Experienced Family Law Paralegal

Pensacola, FL · On-site

$47K - $65K/yr

Join The Virga Law Firm as a Family Law Paralegal and Transform Lives Through Expert Legal Support ... collection and organization of discovery materials, maintaining meticulous case files while ...

Collection Agent

Fort Worth, TX · On-site

$18 - $20/hr

C. , a growing criminal defense law firm, seeks a full-time Collection Agent in our Fort Worth office. Dunham & Jones, is a well-established and respected criminal defense law firm, a firm built on ...

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Law Firm Collection information

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$59K

$103.3K

$117.5K

How much do law firm collection jobs pay per year?

As of Jul 24, 2026, the average yearly pay for law firm collection in the United States is $103,250.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,000.00 and $113,500.00 per year, depending on experience, location, and employer.

What is the difference between Law Firm Collection vs Law Firm Paralegal?

AspectLaw Firm CollectionLaw Firm Paralegal
Required CredentialsKnowledge of debt collection laws, sometimes certifications in collectionsParalegal certificate or degree, legal research skills
Work EnvironmentOffice-based, collections department within law firms or debt agenciesLaw firms, legal offices, supporting attorneys
Employer & Industry UsageLegal and financial sectors focusing on debt recoveryLegal industry, supporting attorneys with case preparation
Common Search & ComparisonOften compared for legal support roles related to collectionsLegal support role with broader legal tasks

Law Firm Collection specialists focus on debt recovery processes, requiring knowledge of collection laws and often certifications. Law Firm Paralegals assist attorneys with legal research, document preparation, and case management. While both roles work within law firms, collections focus on financial recovery, whereas paralegals support legal casework.

What are the key skills and qualifications needed to thrive as a Law Firm Collections Specialist, and why are they important?

To thrive as a Law Firm Collections Specialist, you need strong knowledge of accounts receivable, legal billing procedures, and basic accounting principles, often supported by a degree in finance, accounting, or business. Familiarity with legal billing software such as Elite, Aderant, or Clio, as well as proficiency in Microsoft Excel, is typically required. Exceptional negotiation, communication, and problem-solving skills help in resolving payment issues and maintaining client relationships. These skills ensure efficient cash flow, minimize bad debt, and contribute to the financial stability and professionalism of the law firm.

What is law firm collection?

Law firm collection refers to the process by which law firms recover unpaid fees and expenses from clients or third parties. This usually involves following up on overdue invoices, negotiating payment plans, and, if necessary, pursuing legal action to collect outstanding debts. Effective collection practices help law firms maintain healthy cash flow and reduce financial risk. Some firms use in-house staff, while others may hire specialized collection agencies to handle these tasks.

What are some common challenges faced in a law firm collection role, and how can they be addressed?

Professionals in law firm collection often encounter challenges such as managing sensitive client communications, handling overdue accounts while maintaining client relationships, and navigating complex billing structures unique to legal services. Success in this role requires strong negotiation skills, attention to detail, and an understanding of legal billing practices. Staying organized, using specialized legal accounting software, and collaborating closely with attorneys and finance teams can help address these challenges effectively.
More about Law Firm Collection jobs
What cities are hiring for Law Firm Collection jobs? Cities with the most Law Firm Collection job openings:
What states have the most Law Firm Collection jobs? States with the most job openings for Law Firm Collection jobs include:
Infographic showing various Law Firm Collection job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $103,250 per year, or $49.6 per hour.
Client Account Services Coordinator

Client Account Services Coordinator

Ballard Spahr LLP

Philadelphia, PA • On-site, Remote

Full-time

Posted 7 days ago


Job description

Department: Accounting and Financial Management
About Us:
Ballard Spahr is a nationally recognized law firm with more than 750 lawyers across 19 offices in the United States. A career at Ballard Spahr means joining a team of talented mentors, colleagues, and friends, supported by strong leadership that actively encourages professional growth.
We are seeking a detail-oriented, customer-service-minded Client Account Services Coordinator to support our Collections/Client Account Services function. This role helps maintain accurate account documentation, prepares client communications and reports, supports firm collection campaigns, and collaborates with legal and administrative teams to ensure timely, professional follow-up on aged receivables. This position is fully remote.
Why Join Us?
  • Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firm's executive leadership.
  • Professional Development: Take advantage of continuous learning opportunities and avenues for career growth.
  • Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds.
  • Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service.

Your Role:
  • Maintain accurate and comprehensive records within the collections database, documenting accounts receivable delinquencies, collection activities, and the status of follow-up efforts.
  • Prepare and distribute aging reports, account statements, and collection correspondence for clients with outstanding balances, in accordance with direction from billing attorneys and the Collections Team.
  • Monitor and assist with the management of Accounting ServiceNow tickets, ensuring timely follow-up, issue resolution, and effective communication with stakeholders.
  • Support the planning, coordination, and execution of firmwide collection campaigns, including report preparation, scheduling, and responding to related inquiries.
  • Maintain the Client Account Statement Database and ensure the accuracy of client information by researching and processing address updates within the 3E system.
  • Coordinate and assist with the distribution of communications, reports, and collection-related materials to Department Chairs, Office Managing Partners, Division Practice Managers (DPMs), Group Heads, and clients.
  • Maintain organized files, records, and supporting documentation in accordance with established departmental and firm policies and procedures.
  • Handle sensitive client and firm information with the highest level of confidentiality, professionalism, and discretion.
  • Collaborate effectively with attorneys, legal assistants, accounting personnel, and administrative staff across multiple departments and office locations to support firm collection initiatives and promote a positive working environment.
  • Provide administrative and operational support to the Collections Team, assisting with special projects and other related responsibilities as assigned.
  • Demonstrate strong organizational skills and attention to detail while managing multiple priorities and meeting established deadlines.
  • Participate in required firm training and professional development programs, including inclusion initiatives, anti-harassment training, and information security awareness programs.

What We're Looking For:
  • Growth Mindset: Self-motivated with a passion for continuous learning and problem-solving.
  • Communication: Strong verbal and written communication abilities.
  • Detail-Oriented: Keen attention to detail with the ability to manage multiple priorities and deadlines independently.

Required Experience:
  • Previous experience in accounts receivable, billing, collections, or client accounting support required; experience within a law firm or professional services environment is highly preferred.
  • Exceptional attention to detail with the ability to maintain accurate records, analyze information, and document activities thoroughly and consistently.
  • Strong written and verbal communication skills, with the ability to draft professional client correspondence and prepare clear, concise internal reports.
  • Proven ability to effectively manage multiple priorities, meet deadlines, and follow through on outstanding items in a fast-paced, high-volume environment.
  • Proficiency in Microsoft Office Suite, particularly Excel, Outlook, and Word; experience with Elite 3E, ServiceNow, or similar financial and ticketing systems is preferred.
  • Demonstrated ability to handle sensitive and confidential information with discretion, professionalism, and sound judgment.
  • Strong organizational and problem-solving skills, with the ability to identify issues, research solutions, and escalate matters as appropriate.
  • Collaborative and client-service-oriented team player with the ability to build effective working relationships across departments, offices, and levels of the organization.
  • Ability to work independently while contributing to team objectives and supporting broader collections and accounts receivable initiatives.

The targeted salary range for this position is from $62,000 - $65,000, which reflects the firm's good faith and reasonable estimate of possible compensation at the time of posting. Actual pay will depend on several factors, such as the candidate's experience, qualifications, and location.
Ballard Spahr offers an excellent benefits package. A summary of available benefits can be found here in the Careers section of the firm's website.
Ready to Grow with Us?
If you are ready to play a vital role in the firm's success, we encourage you to apply and be a part of our commitment to excellence.
At Ballard Spahr, we believe that our skills, perspectives, and backgrounds drive innovation and excellence, while our unique culture fosters collaboration and success. Our culture of thriving together forms the cornerstone of how we deliver exceptional service and position our firm for a strong future. We welcome and encourage applicants from all backgrounds to apply.
Ballard Spahr is an equal opportunity employer. We offer equal consideration to all qualified applicants, regardless of race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.
The firm is not accepting resumes from search firms for this position.