ZipRecruiter

Log In

1

Latam Customer Service Jobs (NOW HIRING)

Wise

Privacy Lead - US and LATAM

Austin, TX

... customers. We are looking for an exceptional privacy leader to strategically partner with and ... Support expansion activities for launching Wise products and services in new jurisdictions

Pavago

Medical Customer Service Representative

$17.25 - $21.50/hr

S. Business Hours (LATAM-Friendly) About the Role At Pavago, one of our clients is hiring a Medical Customer Service Representative to support patients through appointments, inquiries, scheduling ...

Traveling with Michaila

Customer Support Representative

$16.50 - $22.25/hr

Customer Support Representative We are seeking a dependable and service-driven Customer Support ... Must be a citizen of the US, UK, LATAM, Spain, or Australia Why This Role Stands Out: * 100% remote ...

Fin

Account Executive, MidMarket (LATAM)

San Francisco, CA · On-site +1

$226K - $270K/yr

... the customer journey - from service, to sales, to ecommerce. Powered by our own AI models, Fin ... This is an opportunity to shape the future of our LATAM strategy, develop your career in a high ...

previous page

Showing results 41-60

All JobsLatam Customer Service Jobs

Latam Customer Service information

See salary details

$12

$20

$28

How much do latam customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for latam customer service in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What is the difference between Latam Customer Service vs Latam Customer Support?

AspectLatam Customer ServiceLatam Customer Support
Primary RoleHandling customer inquiries, resolving issues, providing informationAssisting customers with technical problems, troubleshooting, product guidance
Skills & CertificationsCommunication skills, customer service experience, language proficiencyTechnical knowledge, problem-solving skills, technical certifications
Work EnvironmentCall centers, online chat, email supportTechnical support centers, remote troubleshooting platforms
Industry UsageCustomer service departments across airlines, travel agenciesTechnical support teams within airline IT or maintenance divisions

Latam Customer Service focuses on general customer interactions, addressing inquiries and resolving issues related to bookings or services. Latam Customer Support often involves technical troubleshooting and specialized assistance. While both roles require strong communication skills, Customer Support may demand technical knowledge. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What is a Latam Customer Service representative?

A LATAM Customer Service representative is a professional who assists customers in Latin America (LATAM) with inquiries, issues, and support related to a company’s products or services. They typically communicate in Spanish or Portuguese, and are familiar with the region’s cultural and business practices. Their main responsibilities include resolving customer concerns, providing product information, and ensuring a positive customer experience.

What are the key skills and qualifications needed to thrive as a Latam Customer Service representative, and why are they important?

To thrive as a LATAM Customer Service representative, fluency in Spanish and/or Portuguese, strong communication skills, and experience in customer support are essential, often complemented by a high school diploma or higher. Familiarity with CRM software like Salesforce or Zendesk and proficiency in digital communication tools are typically required. Outstanding problem-solving abilities, cultural sensitivity, and patience help professionals excel in assisting diverse customers. These skills ensure efficient resolution of customer issues, enhance satisfaction, and help build strong client relationships in the Latin American market.

What are the most common challenges faced by Latam Customer Service representatives and how are they addressed?

Latam Customer Service representatives often encounter challenges such as language barriers, cultural differences, and managing high volumes of inquiries across multiple communication channels. To address these, companies typically provide language and cultural sensitivity training, invest in robust CRM software to streamline workflows, and foster a collaborative team environment where agents can share best practices. Additionally, ongoing professional development and regular feedback help representatives continuously improve their customer interaction skills, ensuring a high level of service for clients throughout Latin America.
More about Latam Customer Service jobs
What cities are hiring for Latam Customer Service jobs? Cities with the most Latam Customer Service job openings:
What states have the most Latam Customer Service jobs? States with the most job openings for Latam Customer Service jobs include:
What job categories do people searching Latam Customer Service jobs look for? The top searched job categories for Latam Customer Service jobs are:
Latam Customer Service jobs near you
Infographic showing various Latam Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.

Privacy Lead - US and LATAM

Wise

Austin, TX

Full-time

Re-posted 2 days ago

Job description

hackajob is collaborating with Wise to connect them with exceptional professionals for this role.

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Do you love taking on big challenges in a fast paced regulated environment? Do you have deep, detailed knowledge of privacy law and a passion for innovation?

Our Global Privacy team is part of the legal tribe and operates at the heart of a global publicly listed company, supporting teams throughout Wise in protecting the privacy and security of our customers. We are looking for an exceptional privacy leader  to strategically partner with and support our high growth NorthAm and LATAM businesses. 

You will work directly with business and engineering teams to design innovative privacy solutions for products, as well as with legal, compliance and risk teams to to embed privacy compliance for the region. 

This role will be in Austin to provide local time-zone support and to co-locate with other members of the Wise Legal team.

What You’ll Work On

  • Lead all privacy implementation and reg change programmes for NorthAm and LATAM regions

  • Partner with business and engineering teams on the design and launch of innovative products for the NorthAm and LATAM markets

  • Advise on the privacy aspects of Wise platform partnerships and arrangements with partner banks and financial institutions, including contractual arrangements 

  • Provide strategic privacy guidance and support for Wise’s OCC license application and associated regulatory approvals

  • Support expansion activities for launching Wise products and services in new jurisdictions

  • Oversee privacy compliance for NorthAm and LATAM entities and report to oversight committees and entity boards in the regions

  • Support periodic global and regional audits of privacy compliance within Wise.

  • Keep up with evolving regulatory requirements in the region and translate them into actionable business requirements

  • Support implementation of the Wise AI Governance framework, monitor emerging AI regulations and guidelines in the NorthAm and LATAM regions and support associated regulatory change initiatives

Qualifications

To thrive in this role, you will be a self-starter, a great influencer and communicator.  You will be comfortable working in grey areas and making judgement calls at speed. You will be obsessed with detail and happy handling competing priorities and differences of opinion. You will have strong project management skills and be able to break through walls to get things done, collaborating with cross-functional teams to find practical solutions. You will have:

  • Excellent academic credentials. Minimum of 8 years privacy experience at a top-tier law firm or in-house

  • Strong in-depth understanding of existing and developing privacy, AI and data security laws in the NorthAm region and working knowledge of those laws in the LATAM region.

  • Hands-on experience of GLBA, FCRA etc.

  • Experienced in handling privacy inquiries, complaints and incidents.

  • Experience in privacy by design and data protection impact assessments 

  • Experience in dealing with regulators on privacy matters.

  • Experience in drafting and negotiating privacy related contracts and developing compliance and auditing frameworks

  • Comfortable taking the initiative and working across multiple business lines and jurisdictions

  • Excellent written and verbal skills in English

  • Admitted to practice law in at least one NorthAm state. 

  • A problem solving attitude, with the ability to use regulation together with data to drive business decisions

  • Ability to drive and deliver projects from inception to completion, timely and with attention to detail 

  • Experience (or interest) in working in a fast-growing environment.

Desirable

  • Relevant privacy qualification, such as CIPM, CIPP or equivalent.

  • Knowledge of new and developing state laws relating to privacy, security and use of AI

  • Hands on experience of AI Governance

  • Direct Marketing and Ad Tech experience

  • Experience of relevant technologies including data anonymisation, PETS, artificial intelligence and familiarity with ethical frameworks, data governance and accountability

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Apply