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Labor Delivery Receptionist Jobs in Decatur, GA (NOW HIRING)

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Labor Delivery Receptionist information

See Decatur, GA salary details

$11

$18

$24

How much do labor delivery receptionist jobs pay per hour?

As of May 31, 2026, the average hourly pay for labor delivery receptionist in Decatur, GA is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Labor Delivery Receptionist, and why are they important?

To thrive as a Labor Delivery Receptionist, you need strong organizational abilities, attention to detail, and experience with administrative tasks, usually supported by a high school diploma or equivalent. Familiarity with hospital information systems, electronic medical records (EMR), and multi-line phone systems is typically required. Excellent communication, empathy, and the ability to remain calm under pressure help you effectively support patients, families, and medical staff. These skills are essential to ensure smooth operations, accurate patient processing, and a welcoming environment in a busy and sensitive healthcare setting.

What are some common challenges faced by a Labor Delivery Receptionist, and how can they be managed effectively?

Labor Delivery Receptionists often work in fast-paced, high-stress environments where multitasking is essential. Common challenges include managing a high volume of visitors, maintaining patient confidentiality, and effectively communicating with patients and medical staff during urgent situations. To manage these challenges, it’s important to stay organized, remain calm under pressure, and be familiar with hospital protocols. Strong interpersonal skills and a compassionate attitude can also help build trust with patients and their families during stressful times.

What are Labor Delivery Receptionists?

Labor Delivery Receptionists are administrative professionals who work at the front desk of labor and delivery units in hospitals. They greet patients and visitors, answer phones, register patients, collect necessary paperwork, and help coordinate communication between patients, families, and medical staff. Their role is essential for ensuring the smooth and efficient operation of the labor and delivery unit, allowing medical staff to focus on patient care. Receptionists often handle sensitive information and must maintain confidentiality while providing a welcoming and supportive environment.

What is the difference between Labor Delivery Receptionist vs Medical Office Receptionist?

AspectLabor Delivery ReceptionistMedical Office Receptionist
CredentialsHigh school diploma; certification not always requiredHigh school diploma; certification may be preferred
Work EnvironmentHospitals, maternity wards, labor and delivery unitsDoctor's offices, clinics, outpatient facilities
Job DutiesScheduling, patient check-in, assisting with labor and delivery paperworkScheduling appointments, patient intake, managing front desk

Both roles involve patient interaction and administrative tasks, but the Labor Delivery Receptionist specializes in maternity and labor-related settings, while the Medical Office Receptionist works across various outpatient medical environments. The key differences lie in the work environment and specific patient care responsibilities.

What job categories do people searching Labor Delivery Receptionist jobs in Decatur, GA look for? The top searched job categories for Labor Delivery Receptionist jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Labor Delivery Receptionist jobs? Cities near Decatur, GA with the most Labor Delivery Receptionist job openings:
Labor Delivery Receptionist jobs near you
Patient Services Representative (Medical Receptionist) - Tucker

Patient Services Representative (Medical Receptionist) - Tucker

Piedmont Urgent Care

Tucker, GA • On-site

$16.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Piedmont Urgent Care rating

6.5

Company rating: 6.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Piedmont Urgent Care - Deliver Exceptional Patient Care with Purpose
Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join Piedmont Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve.
As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting.
Why You'll Love Working Here:
  • LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM) - No overnight shifts, so you can prioritize both your career and personal life!
  • Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & more
  • Paid Time Off & Holidays: Recharge and take care of yourself
  • 401K with Company Match: Plan for your future
  • Wellness Support: Employee Assistance Program (EAP) & Wellness Initiatives
  • Professional Growth: Leadership opportunities & professional development

Key Responsibilities:
  • Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued.
  • Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents.
  • Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information.
  • Financial Responsibility: Determine and collect each patient's financial responsibility, ensuring transparency and clarity about costs.
  • Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations.
  • Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines.
  • and patient result trackers.

  • Travel Requirement: Support staffing and operational needs by traveling to other Piedmont Urgent Care locations as required.
  • Additional responsibilities as needed.

Required Qualifications:
  • Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plus
  • Experience: 1+ year of experience in a medical office or healthcare setting preferred
  • Skills: Strong communication, attention to detail, and ability to multitask in a busy environment
  • Technical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferred
  • Flexibility: Ability to work 12-hour shifts, including some weekends and holidays
  • Team Player: A proactive, friendly, and patient-focused approach to service

At Piedmont Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you're looking for a career where your contributions truly matter, apply today and be part of something bigger!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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