Lab Support Engineer Jobs (NOW HIRING)

Job Title: Lab Technician

Location: Longmont, Colorado

Description:
We are looking for a Lab Technician to support SSD hardware bring-up, firmware validation readiness, and lab operations within the US FPT lab team. In this role, you will help enable successful SSD validation programs by ensuring test systems are properly configured, hardware is available and tracked, issues are resolved quickly, and lab activities stay aligned with project schedules.
This is a hands-on technical role in a fast-paced engineering lab environment. You will work closely with firmware, validation, platform, facilities, IT/infrastructure, and operations teams to support new hardware bring-up, test execution, system debug, inventory management, and continuous improvement of lab processes.
This role requires onsite lab support and direct interaction with SSD hardware, test systems, lab inventory, and shipping/receiving activities. Remote or hybrid work is not supported for this role due to the nature of lab operations and hardware readiness requirements.
The ideal candidate enjoys solving technical problems, working directly with hardware, documenting results clearly, and contributing to a reliable and scalable lab environment.
 
Responsibilities:
•    Support SSD hardware bring-up, configuration, validation readiness, and ongoing maintenance for project-specific platforms.
•    Build, configure, modify, and maintain NVMe/PCIe SSD test systems, hosts, debug systems, and supporting lab infrastructure.
•    Execute defined test plans, manual procedures, pre-flight checks, and system validation steps with strong attention to detail.
•    Troubleshoot hardware, software, firmware, connectivity, power, and system-level setup issues to restore lab readiness.
•    Capture and summarize diagnostic data, logs, failure observations, and debug details to support engineering analysis.
•    Manage lab inventory, asset tracking, hardware reuse, check-in/check-out processes, and project-specific hardware availability.
•    Coordinate shipping, receiving, internal movement, and tracking of SSD and non-SSD hardware components.
•    Collaborate with engineering, validation, facilities, IT, and operations teams to support lab activities and project schedules.
•    Support lab planning activities related to rack allocation, space, power, equipment readiness, and future scalability.
•    Communicate task status, risks, blockers, and dependencies clearly and proactively.
•    Participate in team meetings and cross-functional discussions to provide updates on assigned activities.
•    Identify and implement efficiency improvements through automation, scripting, documentation, and repeatable lab processes.
•    Support lab repair workflows, issue tracking, and process improvements for recurring lab activities.

Technical Requirements:
•    Hands-on experience building, configuring, troubleshooting, and maintaining PC/server-based hardware systems.
•    Experience with NVMe/PCIe SSD hardware, storage platforms, or system-level test environments.
•    Ability to execute test plans, follow written procedures, and summarize results accurately.
•    Strong troubleshooting skills across hardware, software, firmware, connectivity, and system setup issues.
•    Familiarity with Unix/Linux command-line environments.
•    Basic scripting experience in Shell or Python is preferred.
•    Proficiency with Microsoft Excel for inventory tracking, reporting, and data organization.
•    Strong written and verbal communication skills.
•    Ability to work independently using technical documentation and defined procedures.
•    Comfortable performing hands-on, repetitive, detail-oriented lab activities with consistency and quality.
•    Prior experience in an SSD, storage, firmware validation, hardware validation, or engineering lab environment is strongly preferred.
•    Experience with automation, diagnostic tools, log collection, or analyzer tools is a plus.