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Lab Support Engineer Jobs in Wellesley, MA (NOW HIRING)

Lab System Deployment and Systems Management knowledge, Knowledge in handling GxP environment, JAMF ... Experience in supporting Windows Server 2012, 2016, 2019 * Knowledge in handling GxP environment in ...

... lab managers, researchers, and IT staff. • Diagnose and resolve instrument issues via phone/video ... support, or instrumentation engineering in a life science, diagnostics, or analytical ...

As an IT Office Support Engineer, you will be the primary IT presence in Boston, ensuring a fast ... Resolve issues across laptops, workstations, lab equipment connectivity, meeting rooms, AV systems ...

As an IT Office Support Engineer, you will be the primary IT presence in Boston, ensuring a fast ... Resolve issues across laptops, workstations, lab equipment connectivity, meeting rooms, AV systems ...

As an IT Office Support Engineer, you will be the primary IT presence in Boston, ensuring a fast ... Resolve issues across laptops, workstations, lab equipment connectivity, meeting rooms, AV systems ...

Lab IT On-Site Support Engineer About the Role Are you ready to contribute to impacting patients' lives positively?Asamember of theDigital Lab Solutionsteam, you willbe responsible forensuring that ...

Lab IT On-Site Support Engineer About the Role Are you ready to contribute to impacting patients' lives positively?Asamember of theDigital Lab Solutionsteam, you willbe responsible forensuring that ...

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Lab Support Engineer information

See Wellesley, MA salary details

$18

$52

$79

How much do lab support engineer jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for lab support engineer in Wellesley, MA is $52.56, according to ZipRecruiter salary data. Most workers in this role earn between $40.34 and $65.91 per hour, depending on experience, location, and employer.

What is a lab support engineer?

Lab Support Engineers are technical professionals responsible for maintaining, troubleshooting, and supporting laboratory equipment, systems, and environments, often in IT, research, or engineering labs. They ensure that lab hardware, software, and network resources are functioning optimally, and assist users with technical issues. Their duties can also include installing new equipment, managing inventories, and supporting lab experiments or testing processes. These engineers play a crucial role in ensuring that the laboratory operates efficiently and safely. They often collaborate with researchers, IT staff, and other engineers to deliver technical support and solutions.

What are the typical daily tasks and team interactions for a lab support engineer?

As a Lab Support Engineer, your daily tasks often include maintaining and troubleshooting lab equipment, setting up test environments, and assisting engineers with hardware and software configurations. You'll regularly collaborate with development and QA teams to ensure the lab environment meets testing requirements and that any issues are promptly resolved. Communication and organizational skills are essential, as you may need to manage multiple requests simultaneously while maintaining accurate documentation of lab activities. The role offers a dynamic work environment, often requiring adaptability and proactive problem-solving.

What are the key skills and qualifications needed to thrive as a lab support engineer, and why are they important?

To thrive as a Lab Support Engineer, you need a solid background in computer science, electronics, and troubleshooting, often supported by a relevant degree or technical certification. Familiarity with laboratory management software, remote monitoring tools, and hands-on experience with hardware and networking systems is typically required. Strong problem-solving skills, attention to detail, and effective communication help you excel in diagnosing issues and collaborating with engineering teams. These skills ensure efficient lab operations, minimize downtime, and support the development and testing of new technologies.

What is the difference between Lab Support Engineer vs Lab Technician?

AspectLab Support EngineerLab Technician
Required CredentialsBachelor's degree in science or engineering, certifications may varyAssociate's degree or diploma in laboratory technology
Work EnvironmentResearch labs, manufacturing, quality controlClinical, research, or industrial labs
Employer & Industry UsageTech companies, manufacturing, biotech firmsHospitals, research institutions, industrial labs

Lab Support Engineers typically hold a bachelor's degree and focus on supporting laboratory operations, troubleshooting equipment, and ensuring process efficiency. Lab Technicians usually have an associate degree and perform routine testing and sample analysis. Both roles are essential in laboratory settings but differ in education requirements and scope of responsibilities.

Infographic showing various Lab Support Engineer job openings in Wellesley, MA as of September 2026, with employment types broken down into 47% Full Time, 17% Part Time, and 36% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $109,322 per year, or $52.6 per hour.

Lab Support Engineer

Boston, MA • On-site

Syntricate Technologies
IT Services • 51 - 200 employees

Full-time

Re-posted 26 days ago


Job description

Job Summary:
Syntricate Technologies is seeking a Lab Support Engineer to provide desktop support in a pharmaceutical environment. The role involves troubleshooting hardware issues, supporting desktop systems, and ensuring compliance with GxP and GMP processes.
Qualifications:
Required:
• Strong Windows Desktop Support Experience
• Desktop Hardware and troubleshooting at L2 + (Window 10, 7)
• Experience in handling Benchtop support for a PHARMACEUTICAL COMPANY (Pharmaceutical, Client, Vertex, Client, Lilly etc.)
• Understanding of GxP, GMP process
• Good exposure and understanding of IT infra like Anti Virus, AD, Asset Management
Preferred:
• Support Experience of Lace Box, Empower Systems
• Exposure of Medical instruments connections to desktops
• Understanding of various medical instruments in Labs like Plate Reader, Spectrometers, Calibartor For Waters, Agilent etc
• Past IT experience with vendor like Perkin Elmers in similar capacity will work
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.