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Lab Support Engineer Jobs in Carrollton, TX (NOW HIRING)

ettain group

Customer Support Engineer

Richardson, TX · On-site

... lab setups to recreate and solve problems Submits complete and correct defect reports in area of ... customer support engineers, sales engineers, consulting engineers, and internal engineering ...

Collabera

Technical Support Engineer

Richardson, TX

The Customer Support Engineer will efficiently and effectively resolve phone and email requests ... Troubleshooting system, software, and networking problems Reproducing customer issues in a lab ...

VAST Data

Customer Support Engineer

Dallas, TX · On-site

... in the lab. You will work directly with customers, and various business functions: consulting pre-sales teams on technical sales activities, supporting Professional Services with onsite field ...

MBR Partners

Core Network Support Engineer

Dallas, TX

$80K - $90K/yr

Customer Support Engineer Reports To: Regional Support Manager Position Summary The Customer ... Recreate and analyze customer issues in a lab environment. * Utilize case management systems to ...

Trend Micro

Sr. Technical Support Engineer

Irving, TX · Hybrid

As the Technical Support Engineer, they must be able to effectively set up and configure complex lab environments to replicate and resolve customer reported issues. Demonstrated proficiency with ...

Judge Group, Inc.

Lab Engineer

Richardson, TX · On-site

$65 - $75/hr

Our client is currently seeking a Lab Engineer in Richardson, TX. You will have knowledge and ... Support and triage for test bed issues, including vendor engagement/escalation * Maintenance of lab ...

Judge Group, Inc.

Transport Lab Engineer

Richardson, TX · On-site

As a member of the Systems and Maintenance Engineering Lab Governance Team, you'll be responsible for creating and executing support strategies for S&ME Lab resources. Primary responsibilities will ...

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All JobsLab Support Engineer JobsLab Support Engineer Jobs in Carrollton, TX

Lab Support Engineer information

See Carrollton, TX salary details

$16

$46

$69

How much do lab support engineer jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for lab support engineer in Carrollton, TX is $46.25, according to ZipRecruiter salary data. Most workers in this role earn between $35.48 and $58.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a lab support engineer, and why are they important?

To thrive as a Lab Support Engineer, you need a solid background in computer science, electronics, and troubleshooting, often supported by a relevant degree or technical certification. Familiarity with laboratory management software, remote monitoring tools, and hands-on experience with hardware and networking systems is typically required. Strong problem-solving skills, attention to detail, and effective communication help you excel in diagnosing issues and collaborating with engineering teams. These skills ensure efficient lab operations, minimize downtime, and support the development and testing of new technologies.

What is the difference between Lab Support Engineer vs Lab Technician?

AspectLab Support EngineerLab Technician
Required CredentialsBachelor's degree in science or engineering, certifications may varyAssociate's degree or diploma in laboratory technology
Work EnvironmentResearch labs, manufacturing, quality controlClinical, research, or industrial labs
Employer & Industry UsageTech companies, manufacturing, biotech firmsHospitals, research institutions, industrial labs

Lab Support Engineers typically hold a bachelor's degree and focus on supporting laboratory operations, troubleshooting equipment, and ensuring process efficiency. Lab Technicians usually have an associate degree and perform routine testing and sample analysis. Both roles are essential in laboratory settings but differ in education requirements and scope of responsibilities.

What are the typical daily tasks and team interactions for a lab support engineer?

As a Lab Support Engineer, your daily tasks often include maintaining and troubleshooting lab equipment, setting up test environments, and assisting engineers with hardware and software configurations. You'll regularly collaborate with development and QA teams to ensure the lab environment meets testing requirements and that any issues are promptly resolved. Communication and organizational skills are essential, as you may need to manage multiple requests simultaneously while maintaining accurate documentation of lab activities. The role offers a dynamic work environment, often requiring adaptability and proactive problem-solving.

What is a lab support engineer?

Lab Support Engineers are technical professionals responsible for maintaining, troubleshooting, and supporting laboratory equipment, systems, and environments, often in IT, research, or engineering labs. They ensure that lab hardware, software, and network resources are functioning optimally, and assist users with technical issues. Their duties can also include installing new equipment, managing inventories, and supporting lab experiments or testing processes. These engineers play a crucial role in ensuring that the laboratory operates efficiently and safely. They often collaborate with researchers, IT staff, and other engineers to deliver technical support and solutions.
What are popular job titles related to Lab Support Engineer jobs in Carrollton, TX? For Lab Support Engineer jobs in Carrollton, TX, the most frequently searched job titles are:
What cities near Carrollton, TX are hiring for Lab Support Engineer jobs? Cities near Carrollton, TX with the most Lab Support Engineer job openings:
Lab Support Engineer jobs near you
Infographic showing various Lab Support Engineer job openings in Carrollton, TX as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $96,203 per year, or $46.3 per hour.

Customer Support Engineer

ettain group

Richardson, TX

Full-time

Re-posted 6 days ago

Job description

Company Description

Launch your Technical Support Engineer career with a great opportunity with one of the largest IT companies in the world. With this position you will gain valuable Technical Support experience working with, and alongside, some of the best IT talent the industry has to offer. If you are looking to further your career in Technical Support Engineering look no further, this opportunity is the one for you.

Job Description

Provides second/third level technical support for unified computing B & C series servers (both hardware and software) and Nexus 1000V to TAC engineers via phone & email consultation to independently troubleshoot & debug product problems  

Provide second/third level technical support for operating systems and virtualization including Microsoft, Redhat, and Vmware 

Applies analytical skills and technical knowledge to solve product and network problems of moderate to high complexity 

Provides technology/product training and intellectual property material as required 

Effectively utilizes moderate to complex lab setups to recreate and solve problems 

Submits complete and correct defect reports in area of expertise 

Acts as a technical expert and provides support on a world-wide basis 

Interacts across technical support and development teams at peer level 

Receives minimal supervision, no instruction on routine work, and general instruction on new assignments 

Typically interfaces internally with fellow customer support engineers, sales engineers, consulting engineers, and internal engineering departments 

Function as the primary technical resource for large customer accounts with multiple concurrent technical issues 

Formulate technical action plans in order to resolve problems in unique end-to-end solutions 

Generate clear and concise documentation in the form of case notes, technical tips, training presentations, and discussion board forums 

Work on complex problems where analysis of situations requires in-depth fault analysis and troubleshooting skills 

Provide systems/product training. 



Qualifications

Server troubleshooting experience 

Practical VMware knowledge 

IP networking exposure 

Strong analytical and troubleshooting skills 

Proven crisis management skills and ability to handle critical customer issues/problems 

Ability to determine problems and deliver known solutions with a high level of customer satisfaction 

Capability to determine root cause and resolution for previously unknown problems 

Good verbal and written communication skills 

Ability to work effectively with and provide guidance to other members of the work group 

Additional Information

Please provide College GPA with Resume.

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