Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
Provide L1/L2 production application support across financial markets and trading applications ... Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
Posted today
L2 Application Support Analyst information
See salary details
$15.87 - $20.80
2% of jobs
$20.80 - $25.74
10% of jobs
$29.69 is the 25th percentile. Wages below this are outliers.
$25.74 - $30.68
16% of jobs
$30.68 - $35.62
21% of jobs
The median wage is $35.90 / hr.
$35.62 - $40.56
20% of jobs
$42.84 is the 75th percentile. Wages above this are outliers.
$40.56 - $45.50
14% of jobs
$45.50 - $50.44
8% of jobs
$50.44 - $55.38
3% of jobs
$55.38 - $60.31
3% of jobs
$60.31 - $65.25
2% of jobs
$65.25 - $70.19
1% of jobs
$15
$39
$70
How much do l2 application support analyst jobs pay per hour?
As of Sep 11, 2026, the average hourly pay for l2 application support analyst in the United States is $39.30, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $44.71 per hour, depending on experience, location, and employer.
What is an L2 Application Support Analyst?
L2 Application Support Analysts are IT professionals responsible for handling more complex technical issues that cannot be resolved by first-level (L1) support. They investigate, diagnose, and resolve application-related problems, often involving in-depth troubleshooting and collaboration with development teams. L2 Analysts may also monitor applications, perform root cause analysis, and implement fixes or workarounds to ensure smooth operation. Their role is critical in maintaining business continuity by minimizing downtime and addressing user concerns efficiently.
What are the key skills and qualifications needed to thrive as an L2 Application Support Analyst?
To excel as an L2 Application Support Analyst, you need strong problem-solving skills, in-depth knowledge of application architecture, and experience with troubleshooting, often supported by a degree in computer science or related field. Familiarity with tools like SQL, ticketing systems (e.g., ServiceNow), monitoring platforms, and sometimes ITIL certification is typically required. Excellent communication, analytical thinking, and the ability to remain calm under pressure are standout soft skills in this role. These abilities ensure timely issue resolution, minimize business disruptions, and enhance user satisfaction.
What are the typical challenges faced by an L2 Application Support Analyst when troubleshooting complex incidents?
As an L2 Application Support Analyst, you'll often encounter incidents that require in-depth technical investigation, especially when issues are not resolved at the L1 level. Common challenges include diagnosing problems in complex, multi-tiered application environments, coordinating with development or infrastructure teams for root cause analysis, and managing time-sensitive escalations while maintaining clear communication with stakeholders. Additionally, balancing incident resolution with documentation and process improvement tasks is key to succeeding in the role.
What cities are hiring for L2 Application Support Analyst jobs?
Cities with the most L2 Application Support Analyst job openings:
What states have the most L2 Application Support Analyst jobs?
States with the most job openings for L2 Application Support Analyst jobs include:
What are popular job titles related to L2 Application Support Analyst jobs?
For L2 Application Support Analyst jobs, the most frequently searched job titles are:
Senior Murex Application Support Analyst
East Elmhurst, NY • On-site
PB consulting
Full-time
Posted 17 hours ago
Posted today
Job description
Roles and Responsibilities
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Provide L1/L2 production application support across financial markets and trading applications.
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Support Murex MX.3 front-to-back processes, including trade capture, pricing/valuation, confirmations, and settlement.
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Monitor and troubleshoot EOD and DataMart batch processes, including job failures, restarts, and failure resolution.
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Support ION gateways and FIX/API-based post-trade feeds and STP integrations.
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Perform first-line triage of eFX and pre-trade issues, escalating complex incidents to appropriate technical teams.
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Support market connectivity platforms including Bloomberg, MarketAxess, and Markitwire.
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Troubleshoot FIX messages, application logs, interfaces, and data issues.
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Support US regulatory reporting processes, including TRACE/FINRA reporting, security symbol mapping, and related EOD processes.
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Work with SQL and Sybase databases to investigate production issues and validate data.
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Use Linux/UNIX commands and tools for application monitoring, troubleshooting, and log analysis.
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Manage incidents, problems, and service requests using ServiceNow/JIRA in accordance with ITIL processes.
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Communicate effectively with business users, trading teams, developers, infrastructure teams, and other stakeholders.
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Provide clear incident updates, root-cause analysis, and appropriate escalation when required.
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Participate in production support handovers and ensure effective continuity across global support teams.
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8–10 years of experience in application support, preferably within Financial Markets / Investment Banking environments.
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Strong hands-on experience with Murex MX.3 production support.
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Experience with L1/L2 application support and front-to-back trading workflows.
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Strong knowledge of EOD processing, DataMart, batch monitoring, job restart, and failure triage.
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Experience with ION Gateways.
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Knowledge of FIX, STP, and API-based integrations.
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Experience with eFX / FX pricing application triage.
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Strong SQL skills; Sybase experience is advantageous.
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Strong Linux/UNIX skills.
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Experience with FIX and application log analysis.
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Experience with ServiceNow and/or JIRA.
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Understanding of ITIL-based incident and problem management.
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Strong understanding of FX and Fixed Income.
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Experience with Interest Rate Derivatives and Credit Derivatives.
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Exposure to Commodities and Carbon Markets is a plus.
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Understanding of trade lifecycle processes, including trade capture, valuation, confirmation, settlement, and reporting.
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Familiarity with US regulatory reporting, particularly TRACE/FINRA processes, is preferred.