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Kroger Support Jobs (NOW HIRING)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide ...

Utz Brands is looking for a strategic, results-driven Kroger Customer Team Lead to help shape the ... support talent growth. * Partner cross-functionally with Marketing, Shopper Marketing, Sales ...

New

Kroger National Accounts Manager

Cincinnati, OH · On-site

$94K - $122K/yr

... the marketplace, support program selling & execution, item launches, and resolve issues ... Kroger, or similar large supermarket retailers. * Management experience in the food or food sales ...

Supports corporate planning, analysis and budgetary process to achieve short- and long-term ... HQ Kroger experience strongly preferred. * Previous supervisory experience required. * Proficient ...

Kroger National Accounts Manager

Cincinnati, OH · On-site

$93K - $119K/yr

... the marketplace, support program selling & execution, item launches, and resolve issues ... Kroger, or similar large supermarket retailers. * Management experience in the food or food sales ...

Kroger National Accounts Manager

Cincinnati, OH · On-site

$94K - $122K/yr

... the marketplace, support program selling & execution, item launches, and resolve issues ... Kroger, or similar large supermarket retailers. * Management experience in the food or food sales ...

Join our Kroger team as a Senior Business Manager and play a critical role in shaping the future of ... Proficient in a variety of software packages used to support the sales function. Join us as a ...

PART-TIME BAKERY/CLERK

Novi, MI

$13.25 - $15.25/hr

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide ...

DELI/CLERK

Bloomfield Hills, MI · On-site

$13.25 - $16.50/hr

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide ...

BAKERY/CLERK

Pinckney, MI · On-site

$13.25 - $15.25/hr

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide ...

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide ...

Support the development, implementation, maintenance, and ongoing improvement of the SQF 2000 Systems. * Accountable to the Kroger Manufacturing Food Safety and Quality Principles. * Must be able to ...

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Kroger Support information

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$11

$18

$26

How much do kroger support jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for kroger support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Kroger Support vs Kroger Customer Service Associate?

AspectKroger SupportKroger Customer Service Associate
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentSupport roles may involve back-end assistance, inventory management, or technical supportFront-line customer interaction at checkout counters and service desks
Employer & Industry UsageBoth roles are employed by Kroger in retail grocery storesCommonly searched and compared roles within Kroger stores

In summary, Kroger Support typically involves behind-the-scenes assistance such as inventory or technical support, requiring similar credentials but less direct customer interaction. Kroger Customer Service Associates focus on front-line customer service, assisting shoppers directly. Both roles are essential in the retail environment and share similar employment requirements, but differ mainly in daily responsibilities and interaction levels.

How does the Kroger Support team typically collaborate with other departments to resolve customer issues?

Kroger Support professionals frequently work cross-functionally with departments such as store operations, IT, logistics, and merchandising to address customer concerns efficiently. When a complex issue arises—like a product recall or a technical glitch—support staff coordinate with the relevant teams to gather accurate information and provide timely updates to customers. This collaborative environment helps ensure that problems are resolved effectively, and it also offers team members opportunities to learn about different aspects of the business. Strong communication skills and a willingness to work with diverse teams are essential for success in this role.

Is it hard to get hired at Kroger?

Getting hired at Kroger can be competitive, but the application process is straightforward and often involves an online application, interview, and background check. Having previous retail experience and good customer service skills can improve your chances of being hired.

What position in Kroger gets paid the most?

In Kroger, the highest-paid positions are typically store managers or regional managers, who oversee multiple stores and have significant responsibilities. These roles often require extensive experience, leadership skills, and sometimes certifications, and they tend to offer the highest salaries within the company.

How much does Kroger pay each hour?

Kroger support roles typically pay between $12 and $15 per hour, depending on location, experience, and position. Entry-level positions such as cashiers or stockers often start at the minimum wage or slightly above, with opportunities for raises and advancement based on performance. Wages may vary by state and store policies.

What are the key skills and qualifications needed to thrive in Kroger Support, and why are they important?

To thrive in Kroger Support, you need strong customer service skills, problem-solving abilities, and familiarity with retail operations, typically supported by a high school diploma or equivalent experience. Knowledge of point-of-sale (POS) systems, company-specific software, and basic Microsoft Office applications is usually required. Exceptional communication, patience, and teamwork help you address customer concerns efficiently and work well with colleagues. These skills ensure high-quality service, quick resolution of issues, and a positive experience for both customers and staff in a busy retail environment.

What is Kroger Support?

Kroger Support refers to the customer service and technical assistance provided by The Kroger Co., one of the largest supermarket chains in the United States. This support team helps customers with issues related to online orders, loyalty cards, account access, product inquiries, and store services. Kroger Support can be accessed via phone, email, live chat, or through the company’s website and app. Their goal is to ensure a positive shopping experience by resolving concerns promptly and efficiently.

Does Kroger have an employee assistance program?

Kroger offers an Employee Assistance Program (EAP) to support employees with confidential counseling, mental health resources, and work-life balance services. The program is available to eligible employees and their dependents, providing assistance for personal or work-related issues. Details about access and services can be obtained through the HR department or employee portal.
More about Kroger Support jobs
Infographic showing various Kroger Support job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, and 96% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
DISTRICT ADMIN SUPPORT

DISTRICT ADMIN SUPPORT

Kroger

Nashville, TN • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 27 days ago


Job description

Provide the administrative support for the District Manager and staff. The position requires a high degree of confidentiality, strong organizational skills, and the ability to multi-task. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! 

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page

Minimum

  • Excellent phone and communication skills, good typing, and filing skills.
  • Ability to write reports and correspondence.
  • Proficient in Excel, Word, Power Point with the ability to learn new computer skills.
  • Customer service role model.
  • Self motivated, able to organize, prioritize, plan and meet deadlines.
  • Must be professional, dependable, possess positive attitude, good judgment, and be able to gain the support of others to get the job done.

Desired

  • Prior experience in supporting several managers.
  • Provide day-to-day administrative support for District Manager and staff, as required.
  • Provide customer service that makes both internal and external Customers feel welcome, important and appreciated.
  • Transcribe and/or compose letters, memos, and reports.
  • Process district mail and distribute accordingly.
  • Familiarity with Kroger Systems and ability to run reports from the applications.
  • Read and understand operating statements, work accurately with numbers and recap information as needed.
  • Maintain communications between the Store Managers, Coordinators and other Districts as needed.
  • Work with District Manager in the maintenance of associates records.
  • Create, as required, reports and spreadsheets.
  • Supervise and coordinate events and activities as assigned.
  • Responsible for 100% reporting and follow-through of Product recalls, contests, recaps etc. as required to Unit, and G.O.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.