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Kroger Support Jobs (NOW HIRING)

Kroger

Overnight Clerk- Kroger

Elkins, WV

$15.90/hr

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide ...

Kroger

Overnight Clerk- Kroger

Elkins, WV · On-site

$15.90/hr

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide ...

Dr. Squatch

Senior Account Manager, Kroger

Cincinnati, OH · On-site

$135K - $150K/yr

Squatch is searching for a Senior Account Manager, Kroger to manage our successful and growing ... to support this retail customer as well as our broker partner. This role will report to the ...

Dr. Squatch

Senior Account Manager, Kroger

Cincinnati, OH · On-site

$135K - $150K/yr

Squatch is searching for a Senior Account Manager, Kroger to manage our successful and growing ... to support this retail customer as well as our broker partner. This role will report to the ...

Dr. Squatch

Senior Account Manager, Kroger

Cincinnati, OH · On-site

$135K - $150K/yr

Squatch is searching for a Senior Account Manager, Kroger to manage our successful and growing ... to support this retail customer as well as our broker partner. This role will report to the ...

Sargento

Director Sales - Kroger

Cincinnati, OH

Supports corporate planning, analysis and budgetary process to achieve short- and long-term ... HQ Kroger experience strongly preferred. * Previous supervisory experience required. * Proficient ...

Pabst

National Account Manager - Kroger

Seattle, WA · On-site +1

$110K - $142K/yr

Kroger . This role is about building a true partnership - shaping strategy, driving growth, and ... Support annual planning and budgeting; track and report performance against plan * Maintain strong ...

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Kroger Support information

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$26

How much do kroger support jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for kroger support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Kroger Support vs Kroger Customer Service Associate?

AspectKroger SupportKroger Customer Service Associate
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentSupport roles may involve back-end assistance, inventory management, or technical supportFront-line customer interaction at checkout counters and service desks
Employer & Industry UsageBoth roles are employed by Kroger in retail grocery storesCommonly searched and compared roles within Kroger stores

In summary, Kroger Support typically involves behind-the-scenes assistance such as inventory or technical support, requiring similar credentials but less direct customer interaction. Kroger Customer Service Associates focus on front-line customer service, assisting shoppers directly. Both roles are essential in the retail environment and share similar employment requirements, but differ mainly in daily responsibilities and interaction levels.

How does the Kroger Support team typically collaborate with other departments to resolve customer issues?

Kroger Support professionals frequently work cross-functionally with departments such as store operations, IT, logistics, and merchandising to address customer concerns efficiently. When a complex issue arises—like a product recall or a technical glitch—support staff coordinate with the relevant teams to gather accurate information and provide timely updates to customers. This collaborative environment helps ensure that problems are resolved effectively, and it also offers team members opportunities to learn about different aspects of the business. Strong communication skills and a willingness to work with diverse teams are essential for success in this role.

What are the key skills and qualifications needed to thrive in Kroger Support, and why are they important?

To thrive in Kroger Support, you need strong customer service skills, problem-solving abilities, and familiarity with retail operations, typically supported by a high school diploma or equivalent experience. Knowledge of point-of-sale (POS) systems, company-specific software, and basic Microsoft Office applications is usually required. Exceptional communication, patience, and teamwork help you address customer concerns efficiently and work well with colleagues. These skills ensure high-quality service, quick resolution of issues, and a positive experience for both customers and staff in a busy retail environment.

What is Kroger Support?

Kroger Support refers to the customer service and technical assistance provided by The Kroger Co., one of the largest supermarket chains in the United States. This support team helps customers with issues related to online orders, loyalty cards, account access, product inquiries, and store services. Kroger Support can be accessed via phone, email, live chat, or through the company’s website and app. Their goal is to ensure a positive shopping experience by resolving concerns promptly and efficiently.
More about Kroger Support jobs
What job categories do people searching Kroger Support jobs look for? The top searched job categories for Kroger Support jobs are:
Kroger Support jobs near you
Infographic showing various Kroger Support job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 76% Full Time, and 23% Part Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Account Manager - Kroger Omnichannel

Account Manager - Kroger Omnichannel

C.A. Fortune

Indianapolis, IN • Hybrid

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

What We Do

At C.A. Fortune, we aspire to maintain our position as the nation's leading consumer brands agency. We realize how fortunate we are (pun intended) to offer comprehensive solutions to our clients. From sales management to marketing, all the way down to insights and e-commerce, our boutique service model offers a breadth of services to our clients.

Who We Are

People. Passion. Purpose. Our people are the core of our business. Our unique boutique service model allows our people to follow their passions with a purpose, all while delivering excellent services to our clients. We are committed to living out our values. We are fearless and curious innovators who lead with solutions, empower others, and do the right thing, always. We are a family-first organization and recognize the importance of a healthy and flexible work-life balance, a positive support system, and the power of diversity and inclusion.

Overview of the Role

  • The Account Manager, Kroger Omnichannel role will act as a 360 account manager for the C.A. Fortune client base across Kroger and Kroger's digital and marketing ecosystem, including Kroger.com and retailer media platforms.
  • Fully remote but if local to Chicago, IL will observe a hybrid schedule (3 days in-office)
    Salary: $75,000 - $85,000, based on experience, qualifications, and skills.
  • Minimal overnight travel required - less than 10%
  • At C.A. we're not looking for perfection, just people that want to commit to us and grow their careers long-term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families. If you're looking for a sign to apply, here it is!

What You'll Do at C.A. Fortune

  • Partner with internal C.A. Fortune teams to develop organizational expertise for Kroger and Kroger's omnichannel ecosystem
  • Provide insights into key metrics and performance trends across Kroger's in-store and digital business
  • Support planning and execution of marketing, advertising, and promotional efforts across Kroger platforms
  • Create operating standards for managing client businesses both online and in-store within Kroger
  • Act as a 360 Account Manager for C.A. Fortune client base across Kroger and Kroger.com
  • Develop and execute plans to drive ROI through performance-based and brand-building strategies
  • Represent client interests to Kroger, 84.51°, and Kroger Precision Marketing (KPM)
  • Analyze and report on client business results tied to Kroger digital initiatives and retail media programs
  • Share overall understanding of Kroger's omnichannel ecosystem, including Pickup & Delivery, loyalty, and retail media
  • Support new item setup, pricing, digital shelf optimization, SEO, content syndication, and digital advertising initiatives
  • Collaborate cross-functionally with sales, insights, and media teams to support joint business planning and retailer growth strategies

What You Should Bring to the Table

  • Strong knowledge of the consumer products industry (specifically food products)
  • 4-year bachelor's degree, and/or similar industry experience
  • Proficient with all necessary computer-based programs (Outlook, Word, Excel, PowerPoint, SharePoint)
  • Understanding of Kroger systems and platforms including Kroger Precision Marketing (KPM), Kroger Ad Platform (KAP), Prism, Stratum, Market6, and Kroger's broader digital ecosystem
  • Familiarity with omnichannel retail strategies including Pickup & Delivery, loyalty marketing, and retail media

You Will Stand Out if You Have

  • Previous Kroger (in-store or digital) experience
  • Familiarity with Kroger systems including Prism, Stratum, KPM, KAP, or 84.51° tools
  • Account management experience directly supporting Kroger
  • Experience managing retailer media campaigns or omnichannel marketing initiatives within grocery retail

Perks

  • PTO and sick days
  • 11 paid company holidays per year
  • 1 floating holiday
  • 2 paid volunteer days per year
  • Bonus eligible
  • 3 months fully paid parental leave (regardless of gender)
  • Medical, dental, and vision
  • Paid company life insurance
  • 401k with company match
  • Summer hours (half day Fridays from Memorial Day thru Labor Day)
  • Work from home flexibility

Come As You Are

C.A. is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.