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Kroger Support Jobs (NOW HIRING)

Pabst

National Account Manager - Kroger

Seattle, WA · On-site +1

$110K - $142K/yr

Kroger . This role is about building a true partnership - shaping strategy, driving growth, and ... Support annual planning and budgeting; track and report performance against plan * Maintain strong ...

Sargento

Director Sales - Kroger

Cincinnati, OH

Supports corporate planning, analysis and budgetary process to achieve short- and long-term ... HQ Kroger experience strongly preferred. * Previous supervisory experience required. * Proficient ...

INCPG

Team Leader, Kroger

Cincinnati, OH

This manager is the "top to top" contact and communicator between the Company and the Kroger ... Travels, as needed, to store locations to stay abreast of the marketplace, help support items and ...

INCPG

Team Leader, Kroger

Cincinnati, OH · On-site

This manager is the "top to top" contact and communicator between the Company and the Kroger ... Travels, as needed, to store locations to stay abreast of the marketplace, help support items and ...

Campbell's

Category Manager, Kroger

Cincinnati, OH · On-site

You will be supported to build a rewarding career with opportunities to grow, innovate and inspire ... Category Manager, Kroger How you will make history here... Imagine ...working for a company that ...

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Kroger Support information

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$11

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$26

How much do kroger support jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for kroger support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Kroger Support vs Kroger Customer Service Associate?

AspectKroger SupportKroger Customer Service Associate
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentSupport roles may involve back-end assistance, inventory management, or technical supportFront-line customer interaction at checkout counters and service desks
Employer & Industry UsageBoth roles are employed by Kroger in retail grocery storesCommonly searched and compared roles within Kroger stores

In summary, Kroger Support typically involves behind-the-scenes assistance such as inventory or technical support, requiring similar credentials but less direct customer interaction. Kroger Customer Service Associates focus on front-line customer service, assisting shoppers directly. Both roles are essential in the retail environment and share similar employment requirements, but differ mainly in daily responsibilities and interaction levels.

How does the Kroger Support team typically collaborate with other departments to resolve customer issues?

Kroger Support professionals frequently work cross-functionally with departments such as store operations, IT, logistics, and merchandising to address customer concerns efficiently. When a complex issue arises—like a product recall or a technical glitch—support staff coordinate with the relevant teams to gather accurate information and provide timely updates to customers. This collaborative environment helps ensure that problems are resolved effectively, and it also offers team members opportunities to learn about different aspects of the business. Strong communication skills and a willingness to work with diverse teams are essential for success in this role.

Is it hard to get hired at Kroger?

Getting hired at Kroger can be competitive, but the application process is straightforward and often involves an online application, interview, and background check. Having previous retail experience and good customer service skills can improve your chances of being hired.

What position in Kroger gets paid the most?

In Kroger, the highest-paid positions are typically store managers or regional managers, who oversee multiple stores and have significant responsibilities. These roles often require extensive experience, leadership skills, and sometimes certifications, and they tend to offer the highest salaries within the company.

How much does Kroger pay each hour?

Kroger support roles typically pay between $12 and $15 per hour, depending on location, experience, and position. Entry-level positions such as cashiers or stockers often start at the minimum wage or slightly above, with opportunities for raises and advancement based on performance. Wages may vary by state and store policies.

What are the key skills and qualifications needed to thrive in Kroger Support, and why are they important?

To thrive in Kroger Support, you need strong customer service skills, problem-solving abilities, and familiarity with retail operations, typically supported by a high school diploma or equivalent experience. Knowledge of point-of-sale (POS) systems, company-specific software, and basic Microsoft Office applications is usually required. Exceptional communication, patience, and teamwork help you address customer concerns efficiently and work well with colleagues. These skills ensure high-quality service, quick resolution of issues, and a positive experience for both customers and staff in a busy retail environment.

What is Kroger Support?

Kroger Support refers to the customer service and technical assistance provided by The Kroger Co., one of the largest supermarket chains in the United States. This support team helps customers with issues related to online orders, loyalty cards, account access, product inquiries, and store services. Kroger Support can be accessed via phone, email, live chat, or through the company’s website and app. Their goal is to ensure a positive shopping experience by resolving concerns promptly and efficiently.

Does Kroger have an employee assistance program?

Kroger offers an Employee Assistance Program (EAP) to support employees with confidential counseling, mental health resources, and work-life balance services. The program is available to eligible employees and their dependents, providing assistance for personal or work-related issues. Details about access and services can be obtained through the HR department or employee portal.
More about Kroger Support jobs
What job categories do people searching Kroger Support jobs look for? The top searched job categories for Kroger Support jobs are:
Kroger Support jobs near you
Infographic showing various Kroger Support job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, and 96% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
National Account Manager - Kroger

National Account Manager - Kroger

Pabst

Seattle, WA • On-site, Remote

$110K - $142K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 4 days ago

Job description

About Pabst
Nearly two centuries in, Pabst is still rewriting the playbook. We're the team behind some of America's most recognizable beer brands - driven by creativity, grit, and a passion for what's next. We honor our heritage while pushing forward with bold ideas, fresh thinking, and a people-first culture. Because great brands are built by great people.
The Role
We're looking for a National Account Manager to lead our partnership with one of the world's largest retailers: Kroger.
This role is about building a true partnership - shaping strategy, driving growth, and creating value for both Pabst and Kroger. You'll work alongside our internal Kroger team, while working cross-functionally with Marketing, Sales, Insights, Finance, and Operations to bring plans to life. We're looking for someone who is curious, thoughtful, and results-driven - a leader who builds strong relationships, uses data to inform decisions, and knows how to turn ideas into action.
Why You'll Love It Here
Flexibility
Work that fits your life - with a remote schedule, unlimited vacation, 9 sick days, 10 company holidays, and 2 paid volunteer days.
Great Benefits
Comprehensive healthcare plans, a 401(k) with company match and immediate vesting, paid parental leave, disability coverage, life insurance, and more.
Great People
A casual, high-energy environment where authenticity is celebrated, curiosity is welcomed, and creativity is supported. It's a place where you can show up as yourself, take on meaningful challenges, and help build brands people actually care about.
What You'll Do
In this role, you'll help shape how our brands show up with one of our most important retail partners.
  • Drive results with a strong sense of ownership, urgency, and accountability
  • Build and maintain strategic partnerships with Kroger HQ and our distributor network
  • Conduct regular audits to ensure pricing, promotions, and programming are executed accurately
  • Use sales tools (IRI, Margin Minder, VIP) to analyze performance and inform sales strategies
  • Lead the development and execution of key customer initiatives
  • Partner cross-functionally to deliver company priorities, including POS, distribution, and display enhancements
  • Provide market-level insights, education, and support to internal and external partners
  • Lead regular sales calls with Kroger buying teams, including business reviews and presentations
  • Ensure alignment across customers and distributors on timelines, product launches, forecasts, pricing, and distribution goals
  • Support annual planning and budgeting; track and report performance against plan
  • Maintain strong operational discipline through timely communication, reporting, and system updates
  • Collaborate with distributor partners to support order management and execution
  • Represent the brand at customer-facing events (festivals, tastings, beer dinners, brewery tours, etc.)
What You'll Bring
  • Bachelor's degree preferred
  • 3+ years of National/Strategic Account experience or 5+ years in CPG sales
  • Experience working with large retail accounts (Kroger experience strongly preferred)
  • Strong analytical mindset with experience using sales and data tools
  • Excellent communication and presentation skills
  • Ability to build and maintain strong relationships across teams and partners
  • A collaborative, proactive approach and a drive to continuously improve
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word)
  • A genuine interest in the beer industry and the culture around it (bonus if you know the 3-tier system, brewing, or spirits)
Additional Details
This role is based in Seattle, with regular travel (up to 30%) to support the business. To be eligible, you must have a valid driver's license, a clean driving record, and reliable transportation. This role is eligible for our vehicle reimbursement program, providing fair and accurate reimbursement for business use of your personal vehicle.
Think you'd be a great fit? Let's talk.
PBC takes pride in developing and promoting talent as an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, veteran status, or any other category protected by law. By fostering a diverse business environment, PBC welcomes opportunities to learn from each other, our customers, and business partners.
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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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About Pabst Brewing

Sourced by ZipRecruiter

Industry

Food services and drinking places

Company size

201 - 500 Employees

Headquarters location

San Antonio, TX, US

Year founded

1844

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