1

Kroger Support Jobs (NOW HIRING)

Account Analytics Manager (Kroger)

New York, NY · On-site

$97K - $139K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Leverage data & analytics to support account decision making and identify areas of opportunity or ... Nielsen, PowerBi, and Kroger's data suite84.51/Stratum) * Understand account strategy, brand ...

Retail Execution Manager- Kroger

Cincinnati, OH · On-site

$15.75 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You're supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress. Position Summary The Retail Execution Manager (REM) is accountable for ...

Kroger National Accounts Manager

Cincinnati, OH · On-site

$94K - $122K/yr

... the marketplace, support program selling & execution, item launches, and resolve issues ... Kroger, or similar large supermarket retailers. * Management experience in the food or food sales ...

Director Sales - Kroger

Cincinnati, OH · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

Supports corporate planning, analysis and budgetary process to achieve short- and long-term ... HQ Kroger experience strongly preferred. * Previous supervisory experience required. * Proficient ...

Deli Clerk

Bellevue, KY · On-site

$13.75 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide ...

Deli Clerk

Union, KY · On-site

$12.75 - $15.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide ...

BAKERY/CLERK

Commerce Township, MI · On-site

$13.25 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide ...

Showing results 21-40

Kroger Support information

See salary details

$11

$18

$26

How much do kroger support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for kroger support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is Kroger Support?

Kroger Support refers to the customer service and technical assistance provided by The Kroger Co., one of the largest supermarket chains in the United States. This support team helps customers with issues related to online orders, loyalty cards, account access, product inquiries, and store services. Kroger Support can be accessed via phone, email, live chat, or through the company’s website and app. Their goal is to ensure a positive shopping experience by resolving concerns promptly and efficiently.

How does the Kroger Support team typically collaborate with other departments to resolve customer issues?

Kroger Support professionals frequently work cross-functionally with departments such as store operations, IT, logistics, and merchandising to address customer concerns efficiently. When a complex issue arises—like a product recall or a technical glitch—support staff coordinate with the relevant teams to gather accurate information and provide timely updates to customers. This collaborative environment helps ensure that problems are resolved effectively, and it also offers team members opportunities to learn about different aspects of the business. Strong communication skills and a willingness to work with diverse teams are essential for success in this role.

What are the key skills and qualifications needed to thrive in Kroger Support, and why are they important?

To thrive in Kroger Support, you need strong customer service skills, problem-solving abilities, and familiarity with retail operations, typically supported by a high school diploma or equivalent experience. Knowledge of point-of-sale (POS) systems, company-specific software, and basic Microsoft Office applications is usually required. Exceptional communication, patience, and teamwork help you address customer concerns efficiently and work well with colleagues. These skills ensure high-quality service, quick resolution of issues, and a positive experience for both customers and staff in a busy retail environment.

What is the difference between Kroger Support vs Kroger Customer Service Associate?

AspectKroger SupportKroger Customer Service Associate
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentSupport roles may involve back-end assistance, inventory management, or technical supportFront-line customer interaction at checkout counters and service desks
Employer & Industry UsageBoth roles are employed by Kroger in retail grocery storesCommonly searched and compared roles within Kroger stores

In summary, Kroger Support typically involves behind-the-scenes assistance such as inventory or technical support, requiring similar credentials but less direct customer interaction. Kroger Customer Service Associates focus on front-line customer service, assisting shoppers directly. Both roles are essential in the retail environment and share similar employment requirements, but differ mainly in daily responsibilities and interaction levels.

More about Kroger Support jobs

What job categories do people searching Kroger Support jobs look for?

The top searched job categories for Kroger Support jobs are:

Infographic showing various Kroger Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Sr Customer Sales Lead Kroger Snacks

Pepperidge Farm, Incorporated

Cincinnati, OH • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 2 days ago


Pepperidge Farm rating

7.8

Company rating: 7.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

110th of 438 rated food and drinks producers


Job description

Since 1869, we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao's Homemade, Snack Factory, Snyder's of Hanover.Swanson, and V8.

Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

Why Campbell's...

  • Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
  • Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
  • Campbell's offers unlimited sick time along with paid time off and holiday pay.
  • If in WHQ - free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
  • Giving back to the communities where our employees work and live is very important to Campbell's. Our "Campbell's Cares" program matches employee donations and/or volunteer activity up to $1,500 annually.
  • Campbell's has a variety of Employee Resource Groups (ERGs) to support employees.

General Summary
The Sr. Customer Sales Lead - Kroger is responsible for the development and implementation of joint business planning for the Kroger customer to drive volume, profit and share growth within Campbell's Snacks division. Responsibilities include proactively managing, monitoring the Campbell's Snacks portfolio, creating, evaluating, and updating business plans to meet all sales objectives across both Brick & Mortar and Ecommerce. In addition, the Customer Sales Lead is responsible for implementing brand strategies and tactics with Kroger by working closely with key decision makers and utilizing shopper and category initiatives to implement Distribution, Shelving, Merchandising, and Pricing (DSMP) objectives across assigned Snacks categories.

Accountability

  • Utilize the Campbell's Sales Planning & Customer Investment system to create optimal customer plans to drive the Campbell's Snacks portfolio across both Brick & Mortar and Ecommerce.

  • Manage and lead cross portfolio platforms to drive volume, profit and share growth.

  • Develop and implement trade promotion strategies and tactical plans with Kroger, helping develop and execute higher ROI activities to drive Campbell's Snacks portfolio scale.

  • Proactively monitor and update Kroger's overall business plan, including managing trade budgets, spending and volume, to achieve all sales objectives versus plan.

  • Utilize shopper and category management practices to proactively link consumer and shopper trends and opportunities. Leverage Shopper Insights and Category Management resources appropriately.

  • Leverage Customer Marketing resources to develop and implement collaborative marketing programs in alignment with brand and customer strategies.

  • Conduct post event analysis to evaluate promotional volume, consumption, profit and spending results versus plan and leverage findings to maximize future promotional opportunities.

  • Conduct category business reviews to discuss the state of the business, consumer trends, key business drivers, incremental opportunities, etc.

  • Understand Campbell's brand strategies and tactics and implement them by working closely with the customer's key decision makers, including buyers, category managers, merchandising leaders, etc.

  • Develop accurate monthly forecasts to maximize supply chain efficiencies by tracking shipments, consumption data and inventory changes. Proactively call out potential risks or threats to monthly forecasts. Sell-in new items to Kroger and work with key customer personnel to achieve optimal distribution. Identify profitable opportunities to grow incremental volume across assigned Snacks categories.

  • Provide direction to Retail on how to implement customer specific plans at store level.

Job Complexity

  • Able to assess any customer's competitive position, behaviors and strategies and understand how they align with Campbell's strategic goals to help determine a customer investment strategy (use of trade, customer marketing, and integrated marketing equities) that will best support a customer's revenue, profit and share growth.

  • Develop productive working relationship with key decision makers at various levels within the customer's organizational structure.

  • Responsible for managing Kroger customer priorities and key touch points across assigned Snacks categories.

  • Requires cross-functional interaction within the customer team (e.g., Finance, Category Management, Customer Marketing, etc.) as well as with World Headquarter personnel (e.g., Integrated Marketing, Sales Strategy, Brand Management, etc.) to varying degrees depending on the size, complexity, and strategic importance of the customer.

  • Requires strong understanding of and experience with P&L management, trade, and forecasting.

Required for Role:

  • Bachelor's Degree

  • 12+ years of CPG Industry Sales and/or Category Management experience

  • Problem Solving Skills

  • Technical Skills

  • Category & Brand Knowledge

  • Analytical Skills

  • Interpersonal Skills

  • Negotiation Skills

  • Written and Verbal Communication Skills

  • Supply Chain Knowledge

  • P&L Management

Compensation and Benefits:

The target base salary range for this full-time, salaried position is between

$139,100-$191,300

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.


What Pepperidge Farm employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom