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Kroger Support Jobs (NOW HIRING)

Retail Execution Manager- Kroger

Lockland, OH · On-site

$15.25 - $18.25/hr

You're supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress. Position Summary The Retail Execution Manager (REM) is accountable for ...

Retail Execution Manager- Kroger

Fairfax, OH · On-site

$15.50 - $19/hr

You're supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress. Position Summary The Retail Execution Manager (REM) is accountable for ...

Retail Execution Manager- Kroger

Cincinnati, OH · On-site

$16 - $19.50/hr

You're supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress. Position Summary The Retail Execution Manager (REM) is accountable for ...

Retail Execution Manager- Kroger

Cheviot, OH · On-site

$15.50 - $18.75/hr

You're supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress. Position Summary The Retail Execution Manager (REM) is accountable for ...

Retail Execution Manager- Kroger

Madeira, OH · On-site

$14.75 - $17.75/hr

You're supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress. Position Summary The Retail Execution Manager (REM) is accountable for ...

Retail Execution Manager- Kroger

Cincinnati, OH · On-site

$16 - $19.25/hr

You're supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress. Position Summary The Retail Execution Manager (REM) is accountable for ...

Retail Execution Manager- Kroger

Cincinnati, OH · On-site

$15.75 - $19.25/hr

You're supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress. Position Summary The Retail Execution Manager (REM) is accountable for ...

Retail Execution Manager- Kroger

Mount Healthy, OH · On-site

$15.75 - $19/hr

You're supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress. Position Summary The Retail Execution Manager (REM) is accountable for ...

Retail Execution Manager- Kroger

Reading, OH · On-site

$15 - $18.25/hr

You're supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress. Position Summary The Retail Execution Manager (REM) is accountable for ...

Showing results 21-40

Kroger Support information

See salary details

$11

$18

$26

How much do kroger support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for kroger support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is Kroger Support?

Kroger Support refers to the customer service and technical assistance provided by The Kroger Co., one of the largest supermarket chains in the United States. This support team helps customers with issues related to online orders, loyalty cards, account access, product inquiries, and store services. Kroger Support can be accessed via phone, email, live chat, or through the company’s website and app. Their goal is to ensure a positive shopping experience by resolving concerns promptly and efficiently.

How does the Kroger Support team typically collaborate with other departments to resolve customer issues?

Kroger Support professionals frequently work cross-functionally with departments such as store operations, IT, logistics, and merchandising to address customer concerns efficiently. When a complex issue arises—like a product recall or a technical glitch—support staff coordinate with the relevant teams to gather accurate information and provide timely updates to customers. This collaborative environment helps ensure that problems are resolved effectively, and it also offers team members opportunities to learn about different aspects of the business. Strong communication skills and a willingness to work with diverse teams are essential for success in this role.

What are the key skills and qualifications needed to thrive in Kroger Support, and why are they important?

To thrive in Kroger Support, you need strong customer service skills, problem-solving abilities, and familiarity with retail operations, typically supported by a high school diploma or equivalent experience. Knowledge of point-of-sale (POS) systems, company-specific software, and basic Microsoft Office applications is usually required. Exceptional communication, patience, and teamwork help you address customer concerns efficiently and work well with colleagues. These skills ensure high-quality service, quick resolution of issues, and a positive experience for both customers and staff in a busy retail environment.

What is the difference between Kroger Support vs Kroger Customer Service Associate?

AspectKroger SupportKroger Customer Service Associate
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentSupport roles may involve back-end assistance, inventory management, or technical supportFront-line customer interaction at checkout counters and service desks
Employer & Industry UsageBoth roles are employed by Kroger in retail grocery storesCommonly searched and compared roles within Kroger stores

In summary, Kroger Support typically involves behind-the-scenes assistance such as inventory or technical support, requiring similar credentials but less direct customer interaction. Kroger Customer Service Associates focus on front-line customer service, assisting shoppers directly. Both roles are essential in the retail environment and share similar employment requirements, but differ mainly in daily responsibilities and interaction levels.

More about Kroger Support jobs
Infographic showing various Kroger Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Director, National Accounts - Kroger

Pabst Brewing Company

Cincinnati, OH • On-site

$120 - $180/hr

Other

Medical, Life, Retirement, PTO

Posted 26 days ago


Job description

Cincinnati, Ohio - Field Sales
Cincinnati, OH 45202, USA

Description About Pabst

Nearly two centuries in, Pabst is still rewriting the playbook. We’re the team behind some of America’s most recognizable beer brands – driven by creativity, grit, and a passion for what’s next. We honor our heritage while pushing forward with bold ideas, fresh thinking, and a people-first culture. Because great brands are built by great people.

The Role

We're looking for a Director of National Accounts to lead one of our most important customer partnerships: Kroger.

This is a high-impact leadership role for someone who thrives on building relationships, developing teams, and creating long-term business growth. You'll lead a team of National Account Managers and Analysts while partnering across Sales, Marketing, Category Insights, Finance, and Operations to deliver winning strategies for both Pabst and Kroger.

We're looking for someone who's naturally curious, collaborative, analytical, and energized by solving complex business challenges. If you're equally comfortable presenting to executive customers, coaching your team, and diving into data to uncover opportunities, you'll fit right in.

Why You'll Love It Here

Flexibility: Work that fits your life – with a remote schedule, unlimited vacation, 9 sick days, 10 company holidays, and 2 paid volunteer days.

Great Benefits: Comprehensive healthcare plans, a 401(k) with company match and immediate vesting, paid parental leave, disability coverage, life insurance, and more.

Great People: A casual, high-energy environment where authenticity is celebrated, curiosity is welcomed, and creativity is supported. It's a place where you can show up as yourself, take on meaningful challenges, and help build brands people actually care about.

What You'll Do

In this role, you’ll help shape how our brands show up with one of our most important retail partners.

  • Own and help shape the long-term business strategy for Kroger alongside our SVP of National Accounts.
  • Lead, coach, and develop a high-performing team of National Account Managers and Analysts, helping them grow into trusted advisors for both our business and our customers.
  • Build strong, lasting relationships with Kroger by leading business reviews, category conversations, planning sessions, and strategic presentations.
  • Partner closely with our Field Sales teams to improve execution, increase distribution, and unlock new growth opportunities.
  • Identify and capitalize on business opportunities using syndicated data and sales tools including IRI, Nielsen, VIP, and Numerator.
  • Collaborate with Marketing and Shopper Insights to create compelling category solutions and customer-specific programs.
  • Manage communication across customers, distributors, and internal partners to ensure alignment on pricing, product launches, forecasts, distribution goals, and promotional plans.
  • Monitor marketplace execution and pricing to ensure programs are delivered as intended.
  • Develop annual account plans and budgets while tracking performance against goals throughout the year.
  • Keep account information, communication history, and administrative responsibilities organized and up to date.
  • Represent Pabst professionally in every interaction, including industry events where alcohol may be present.
  • Travel up to 40% to support customers, distributors, and internal meetings.
  • Jump in on additional projects as the business evolves—we're always building what's next.
What You’ll Bring
  • 3+ years leading National or Strategic Accounts, or 5+ years of experience in retail or consumer packaged goods sales.
  • Direct experience managing the Kroger business strongly preferred.
  • Previous people leadership experience (2+ years preferred).
  • A passion for developing people and building collaborative, high-performing teams.
  • Strong analytical skills with the ability to turn data into actionable business strategies.
  • Excellent communication and presentation skills, with confidence presenting to both internal leaders and external customers.
  • The ability to build trust and long-term partnerships across functions and organizations.
  • Proficiency with Microsoft Office, particularly Excel and PowerPoint.
  • A growth mindset, intellectual curiosity, and a desire to continuously improve.
  • Beer, beverage alcohol, or three-tier industry experience is a plus, but not required.
  • Bachelor's degree preferred.

This role is based in Cincinnati, OH, with regular travel (up to 30%) to support the business. To be eligible, you must have a valid driver’s license, a clean driving record, and reliable transportation. This role is eligible for our vehicle reimbursement program, providing fair and accurate reimbursement for business use of your personal vehicle.

PBC takes pride in developing and promoting talent as an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, veteran status, or any other category protected by law. By fostering a diverse business environment, PBC welcomes opportunities to learn from each other, our customers, and business partners.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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Pabst Brewing logo

About Pabst Brewing

Sourced by ZipRecruiter

Industry

Food services and drinking places

Company size

201 - 500 Employees

Headquarters location

San Antonio, TX, US

Year founded

1844