ZipRecruiter

Log In

1

Kroger Support Jobs (NOW HIRING)

Sargento Foods

Director Sales - Kroger

Cincinnati, OH · On-site

Supports corporate planning, analysis and budgetary process to achieve short- and long-term ... HQ Kroger experience strongly preferred. * Previous supervisory experience required. * Proficient ...

Sargento

Director Sales - Kroger

Cincinnati, OH · On-site

Supports corporate planning, analysis and budgetary process to achieve short- and long-term ... HQ Kroger experience strongly preferred. * Previous supervisory experience required. * Proficient ...

Pabst

National Account Manager - Kroger

Seattle, WA · On-site +1

$110K - $142K/yr

Kroger . This role is about building a true partnership - shaping strategy, driving growth, and ... Support annual planning and budgeting; track and report performance against plan * Maintain strong ...

Harvest Group

National Account Manager, Kroger

Cincinnati, OH · On-site

$93K - $119K/yr

... Kroger, Sam's Club, Costco, and Harris Teeter. Harvest Group offers a connected commerce solution ... support our clients along every step of the retail journey. At Harvest Group, our culture and ...

Tyson Foods

Senior Analyst CPFR - Kroger

Springdale, AR · On-site

$77K - $129K/yr

Support total CPFR Buying team with category management opportunities related to product movement ... Support Kroger Supply Chain relationship by attending regularly scheduled meetings with the ...

Mars

Senior Customer Manager, Kroger

Cincinnati, OH · Hybrid

The Senior Kroger Customer Manager is responsible for leading the development and execution of ... A strong focus on learning and development support from day one, including access to our in-house ...

INCPG

Team Leader, Kroger

Cincinnati, OH · On-site

This manager is the "top to top" contact and communicator between the Company and the Kroger ... Travels, as needed, to store locations to stay abreast of the marketplace, help support items and ...

INCPG

Team Leader, Kroger

Cincinnati, OH · On-site

This manager is the "top to top" contact and communicator between the Company and the Kroger ... Travels, as needed, to store locations to stay abreast of the marketplace, help support items and ...

next page

Showing results 1-20

People also search for

All JobsKroger Support Jobs

Kroger Support information

See salary details

$11

$18

$26

How much do kroger support jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for kroger support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Kroger Support vs Kroger Customer Service Associate?

AspectKroger SupportKroger Customer Service Associate
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentSupport roles may involve back-end assistance, inventory management, or technical supportFront-line customer interaction at checkout counters and service desks
Employer & Industry UsageBoth roles are employed by Kroger in retail grocery storesCommonly searched and compared roles within Kroger stores

In summary, Kroger Support typically involves behind-the-scenes assistance such as inventory or technical support, requiring similar credentials but less direct customer interaction. Kroger Customer Service Associates focus on front-line customer service, assisting shoppers directly. Both roles are essential in the retail environment and share similar employment requirements, but differ mainly in daily responsibilities and interaction levels.

How does the Kroger Support team typically collaborate with other departments to resolve customer issues?

Kroger Support professionals frequently work cross-functionally with departments such as store operations, IT, logistics, and merchandising to address customer concerns efficiently. When a complex issue arises—like a product recall or a technical glitch—support staff coordinate with the relevant teams to gather accurate information and provide timely updates to customers. This collaborative environment helps ensure that problems are resolved effectively, and it also offers team members opportunities to learn about different aspects of the business. Strong communication skills and a willingness to work with diverse teams are essential for success in this role.

What are the key skills and qualifications needed to thrive in Kroger Support, and why are they important?

To thrive in Kroger Support, you need strong customer service skills, problem-solving abilities, and familiarity with retail operations, typically supported by a high school diploma or equivalent experience. Knowledge of point-of-sale (POS) systems, company-specific software, and basic Microsoft Office applications is usually required. Exceptional communication, patience, and teamwork help you address customer concerns efficiently and work well with colleagues. These skills ensure high-quality service, quick resolution of issues, and a positive experience for both customers and staff in a busy retail environment.

What is Kroger Support?

Kroger Support refers to the customer service and technical assistance provided by The Kroger Co., one of the largest supermarket chains in the United States. This support team helps customers with issues related to online orders, loyalty cards, account access, product inquiries, and store services. Kroger Support can be accessed via phone, email, live chat, or through the company’s website and app. Their goal is to ensure a positive shopping experience by resolving concerns promptly and efficiently.
More about Kroger Support jobs
What job categories do people searching Kroger Support jobs look for? The top searched job categories for Kroger Support jobs are:
Kroger Support jobs near you
Infographic showing various Kroger Support job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 76% Full Time, and 23% Part Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Senior Analyst CPFR - Kroger

Senior Analyst CPFR - Kroger

Tyson Foods, Inc.

Springdale, AR • On-site

$77K - $129K/yr

Full-time

Posted 9 days ago

Tyson Foods rating

6.5

Company rating: 6.5 out of 10

Tyson Foods

Based on 513 frontline employees who took The Breakroom Quiz

7.0

Company rating compared to similar companies: 7.0 out of 10

Food and drinks producers average

Based on 11,404 frontline employees who took The Breakroom Quiz

The best things about working at Tyson Foods

  • 93%

    93% say their health insurance is affordable

    say their health insurance is affordable

  • 81%

    81% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 81%

    81% say they get paid time off

    say they get paid time off

Featured by Tyson Foods, based on 513 Breakroom Quiz responses from their frontline employees

Job description

Job Details:
Job Purpose/Summary:
The selected candidate must be local to the Greater Cincinnati Area as this position may require the selected candidate to sit on-site at the Kroger office.
This position is responsible for working with their respective sales leadership, internal business partners, and category managers to drive all supply chain and replenishment related activities to help meet customer in-stock goals, forecast accuracy, internal AOP and fill rate metrics.
Essential Duties and Responsibilities:
  • Prepare and distribute daily business reports/recaps to internal teams to provide clarity on in-stock positions and potential for store and DC outs due to supply chain opportunities as well as other daily reports that bring visibility to the pipeline by category for the total team.
  • Collaborate with sales team, planning teams, and CPFR Category Managers on planning, forecast alignment, and order management; understand DOS goals by Kroger DC and alert sales and Supply Chain Leadership when trending over/under. Connect forecasting with order activity and alert sales of significant gaps over/under within current week.
  • Review and influence in-stock positions at the store and DC levels by reviewing the pipeline daily for any items below goal; proactively work with cross-functional teams to provide recommendations to support improved in-stock performance.
  • Monitor markdowns weekly and review demand forecasts for any items that are trending upward. Proactively working with the Tyson sales manager to resolve any items of concern.
  • Review daily orders vs supply plan (customer forecast) and communicate known opportunities.
  • Work with internal partners and the Kroger Divisions to move close-dated product/potential distressed product.
  • Review and manage the weekly allocation file to understand available inventory and provide guidance on where to allocate product; communicate overconsumption opportunities and work to solve.
  • Support total CPFR Buying team with category management opportunities related to product movement - proactively identify opportunities to redirect inventory to appropriate DC, connect with Sales teams to ensure splits are accurately driving systematic product movement decisions within Tyson network
  • Review store on-hand inventory vs POS to identify phantom inventory and work with replenishment to right size inventory position
  • Communication of late trucks and impact to in-stock positions to Kroger and Tyson sales team members
  • Assist in root cause and resolution of ORAD related opportunities.
  • Partner with customer service on truck optimization, case-pick targets, and lead-time compliance to drive cost saving efficiencies
  • Support Kroger Supply Chain relationship by attending regularly scheduled meetings with the customer. The 1st line of communication with the Supply Chain manager on all replenishment related activity.

REQUIREMENTS:
  • Education: Bachelor's degree or relevant professional experience.
  • Experience: 3+ years forecasting, demand planning, replenishment preferred.
  • Computer Skills: Proficient in Microsoft Office applications; above average Microsoft Excel and Access Skills.
  • Kroger Experienced Preferred
  • Communication Skills: Excellent verbal and written communication skills.
  • Special Skills: Time management, multi-tasking, problem solving, and being a team player is a must.
  • Supervisory: NA
  • Travel: Local travel as needed

Relocation Assistance Eligible:
No
Work Shift:
1ST SHIFT (United States of America)
Pay Range/Rate:
$77,000.00 - $129,000.00
Incentives:
Annual Incentive Plan:
Yes
Long-Term Incentive Plan:
No
Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been extended.
Any listed amounts represent the base pay range. Additional compensation may be available for this position based on various factors such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonuses. Pay is just one part of Tyson's total compensation package.
Tyson will develop an offer based on a candidate's or team member's relevant skills and capabilities, the market data for the role described in this requisition, internal equity, and other information relevant to the candidate and role.
Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.
Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.
CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here.

Working at Tyson Foods

Perks for frontline workers

From Tyson Foods, via Breakroom

  • Pay: Competitive Pay and Benefits

  • Benefits: Health, vision, and dental Insurance on day one of full-time employment

  • Education: Fully-funded education for all US-based Team Members!

  • Financial Benefits: 401(k) & Employee Stock Purchase Plan (ESPP)

  • Career Growth: Grow your career with an industry leader, and Fortune 100 company!

  • Safety: Committed to workplace safety!

  • Time Off: Generous paid time off / earned time off for Team Members

  • Work-Life Balance: Includes Employee Assistance Programs (EAP), paid parental leave, discount programs, adoption assistance, etc.

What to expect from working at Tyson Foods

From Tyson Foods

About Tyson Foods, in their own words

From Tyson Foods

Tyson Foods, Inc. (NYSE: TSN) is a world-class food company and recognized leader in protein. Founded in 1935 by John W. Tyson, it has grown under four generations of family leadership. The Company is unified by this purpose: Tyson Foods. We Feed the World Like Family™ and has a broad portfolio of iconic products and brands including Tyson®, Jimmy Dean®, Hillshire Farm®, Ball Park®, Wright®, State Fair®, Aidells® and ibp®. Tyson Foods is dedicated to bringing high-quality food to every table in the world, safely and affordably, now and for future generations. Headquartered in Springdale, Arkansas, the company had approximately 138,000 team members as of September 2024.

Company values

From Tyson Foods

We are a company of people engaged in the production of food, seeking to pursue truth and integrity, and committed to creating value for our shareholders, our customers, our team members, and our communities.

Who we are: We strive to be honorable and operate with integrity. We strive to be faith-friendly and inclusive. We strive to serve as stewards of the resources entrusted to us. We strive to provide a safe work environment.

What we do: We feed our families, the nation, and the world with trusted food products. We serve as stewards of the animals, land, and environment entrusted to us. We strive to provide a safe work environment for our team members.

How we do it: We strive to earn consistent and satisfactory profits for our shareholders and to invest in our people, products, and processes. We strive to operate with integrity and trust in all we do. We strive to honor God and be respectful of each other, our customers, and other stakeholders.

"From the beginning, our company has been built on faith, family, and hard work. That tradition, our Core Values, and 'doing what's right' are deeply embedded in our culture."

John Tyson, Chairman

What Tyson Foods employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply