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Korean Customer Service Representative Jobs (NOW HIRING)

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Customer Service Representative (CSR)

Chichester, NH · On-site

$14.75 - $20/hr

Customer Service Representative (CSR) Customer Service Representative: 114 Dover Road, Chichester NH 03258 The Customer Service Representative will WOW the customer by making sure they have a ...

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Korean Customer Service Representative information

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How much do korean customer service representative jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for korean customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Korean Customer Service Representative do?

A Korean Customer Service Representative assists customers by answering inquiries, resolving issues, and providing information about products or services in Korean. They handle customer communications via phone, email, chat, or social media, often acting as a bridge between the company and Korean-speaking clients. Their role may also involve processing orders, troubleshooting problems, and ensuring customer satisfaction. Excellent language skills, patience, and problem-solving abilities are essential for this position.

What are some common challenges Korean Customer Service Representatives face when supporting international clients?

Korean Customer Service Representatives often encounter challenges such as language barriers, cultural differences, and managing expectations across different time zones. Effectively addressing customer concerns requires not only fluency in Korean and at least one other language, but also strong communication skills to bridge cultural gaps and ensure customer satisfaction. Additionally, representatives must quickly adapt to various customer service platforms and handle high volumes of inquiries, making multitasking and stress management essential skills in this role.

What are the key skills and qualifications needed to thrive as a Korean Customer Service Representative, and why are they important?

To thrive as a Korean Customer Service Representative, you need fluency in Korean and English, excellent communication skills, and a background in customer-facing roles, often supported by a high school diploma or higher. Familiarity with CRM software, ticketing systems, and common office applications is typically required. Outstanding soft skills include patience, active listening, and cultural sensitivity to effectively address customer needs and resolve issues. These abilities are crucial for delivering high-quality support, ensuring customer satisfaction, and building strong relationships in multicultural environments.
More about Korean Customer Service Representative jobs
What states have the most Korean Customer Service Representative jobs? States with the most job openings for Korean Customer Service Representative jobs include:

Customer Service Representative (CSR)

HONEST ABE'S HOME SERVICES

Osage Beach, MO

$15.25 - $20.75/hr

Other

Posted 21 days ago


Job description

We are looking for a customer-oriented Service Representative. A Customer Service Representative (CSR) will act as a liaison to provide product/service information and resolve any emerging problems that our customer accounts may face with accuracy and efficiency. The best CSRs are genuinely excited to help customers; they're patient, empathetic, and passionately communicative. They love to talk. Customer Service Representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities:

  • Manage large amounts of incoming calls
  • Make large amounts of outbound calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Follow up with customers on the quality of the service technician provided during their service call.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Extreme enthusiasm for the company and what it provides to their customers and employees!

Skills:

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Sales Skills
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Communication method(s) used:

  • Email
  • Phone
  • Chat

Schedule:

  • Monday to Friday Day shift
  • Rotating On Call Nights & Weekends

Work Remotely:

  • Hybrid

Benefits:

  • Flexible schedule
  • On-the-job training

Experience level:

  • 2 years

Shift:

  • Day shift
  • Rotating shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends
  • Weekends as needed

Work setting:

  • Call center
  • In-person

Education:

  • High school or equivalent (Required)

Experience:

  • call center: 2 years (Preferred)
  • customer service: 2 years (Preferred)

Ability to Relocate:

  • Osage Beach, MO 65065: Relocate before starting work (Required)

Work Location: In person