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Korean Customer Service Representative Jobs (NOW HIRING)

Diverse Lynx

Customer Service Representative

Manhattan, NY · On-site

$20 - $23/hr

Customer Service Representative We are seeking a Customer Service Representative to join our team ... English and any of the following Chinese, Korean, Bengali, Hindi. 2 days in office, 3 days remote ...

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

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Korean Customer Service Representative information

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How much do korean customer service representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for korean customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Korean customer service representative do?

A Korean Customer Service Representative assists customers by answering inquiries, resolving issues, and providing information about products or services in Korean. They handle customer communications via phone, email, chat, or social media, often acting as a bridge between the company and Korean-speaking clients. Their role may also involve processing orders, troubleshooting problems, and ensuring customer satisfaction. Excellent language skills, patience, and problem-solving abilities are essential for this position.

What are the key skills and qualifications needed to thrive as a Korean customer service representative, and why are they important?

To thrive as a Korean Customer Service Representative, you need fluency in Korean and English, excellent communication skills, and a background in customer-facing roles, often supported by a high school diploma or higher. Familiarity with CRM software, ticketing systems, and common office applications is typically required. Outstanding soft skills include patience, active listening, and cultural sensitivity to effectively address customer needs and resolve issues. These abilities are crucial for delivering high-quality support, ensuring customer satisfaction, and building strong relationships in multicultural environments.

What are some common challenges Korean customer service representatives face when supporting international clients?

Korean Customer Service Representatives often encounter challenges such as language barriers, cultural differences, and managing expectations across different time zones. Effectively addressing customer concerns requires not only fluency in Korean and at least one other language, but also strong communication skills to bridge cultural gaps and ensure customer satisfaction. Additionally, representatives must quickly adapt to various customer service platforms and handle high volumes of inquiries, making multitasking and stress management essential skills in this role.
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What states have the most Korean Customer Service Representative jobs?

States with the most job openings for Korean Customer Service Representative jobs include:

What job categories do people searching Korean Customer Service Representative jobs look for?

The top searched job categories for Korean Customer Service Representative jobs are:

Korean Customer Service Representative jobs near you
Infographic showing various Korean Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Korean-Speaking Customer Service Representative

Oxford Solutions

Wildwood, MO • On-site

$15 - $20.50/hr

Other

Posted 5 days ago

Job description

Customer Support Specialist (Bilingual Korean/English)

Onsite – Pittsburgh, PA or Onsite – Chesterfield, MO 6 Month Contract-to-Hire

Oxford Solutions has a contract-to-hire opening for a Customer Support Specialist with bilingual fluency in Korean and English to join our client's online healthcare team.

Responsibilities:

  • Answer inbound calls and resolve patient, doctor, and insurer inquiries
  • Provide accurate support for healthcare and pharmacy programs; triage when needed
  • Document call information and maintain confidentiality of patient data
  • Use knowledge base tools and follow company protocols
  • Meet performance targets and contribute to improving patient experience
  • Stay current on product updates and process changes

Requirements:

  • Bilingual fluency in Korean and English (language assessment required)
  • High school diploma or GED; Bachelor's degree preferred
  • Customer service or inbound call center experience required
  • Healthcare or pharmacy background strongly preferred
  • Strong verbal/written communication and technical aptitude
  • Team-oriented with strong problem-solving skills
  • Able to work varied shifts, including rotating Saturdays

Apply