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Knowledge Operations Manager Jobs in Madison, VA

Trusted Doctors

Operations Manager

Charlottesville, VA · On-site

Knowledge of HR processes, scheduling models, and basic financial management * Familiarity with practice management systems, and operational reporting Skills & Competencies * Strong leadership ...

Rentokil

Operations Manager, US Pest

Boston, VA

$57K - $92K/yr

Service Cost Control (fleet maintenance, materials & supplies, hourly time management) Principal ... Knowledge, Skills & Abilities * Adept at problem solving and identifying practical solutions

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All JobsKnowledge Operations Manager JobsKnowledge Operations Manager Jobs in Madison, VA

Knowledge Operations Manager information

See Madison, VA salary details

$30.8K

$63.1K

$117.9K

How much do knowledge operations manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for knowledge operations manager in Madison, VA is $63,134.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $77,100.00 per year, depending on experience, location, and employer.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.
What job categories do people searching Knowledge Operations Manager jobs in Madison, VA look for? The top searched job categories for Knowledge Operations Manager jobs in Madison, VA are:
What cities near Madison, VA are hiring for Knowledge Operations Manager jobs? Cities near Madison, VA with the most Knowledge Operations Manager job openings:
Knowledge Operations Manager jobs near you
Operations Manager

Operations Manager

Trusted Doctors

Charlottesville, VA

Other

Posted 24 days ago

Job description

Description

Piedmont Pediatrics is a closely owned, independent pediatric practice striving to provide personalized, comprehensive, and family-oriented care. Our office cares for patients from birth through the college years, is an established user of electronic medical records (EMR), and strives to foster a collaborative and supportive team atmosphere.

The Operations Manager at Piedmont Pediatrics is responsible for overseeing the day-to-day operational performance of a private pediatric outpatient clinic with two physical locations. This role ensures efficient clinic operations, consistent policies and procedures across sites, regulatory compliance, strong staff performance, and a high-quality patient and family experience. The Operations Manager serves as a key liaison between clinical teams, administrative staff, and leadership. 


Key Responsibilities

Clinic Operations & Site Management

  • Oversee daily operations across both clinic locations, ensuring consistency, efficiency, and quality of service
  • Develop, implement, and monitor operational policies, procedures, and workflows
  • Identify opportunities for process improvement and operational efficiencies
  • Ensure appropriate coverage, scheduling, and use of clinic resources

Staff Leadership & Performance

  • Supervise and support non-clinical staff including front desk, administrative, and support roles
  • Partner with clinical leadership to address staffing needs, workflow challenges, and clinic flow
  • Provide coaching, training, and performance feedback to ensure high standards of service and accountability
  • Support onboarding and ongoing training for operational staff

Patient & Family Experience

  • Ensure a welcoming, efficient, and patient-centered experience across all touchpoints
  • Address operational concerns, complaints, and service issues in a timely and professional manner
  • Monitor patient flow, wait times, and front-office operations to improve satisfaction

Compliance, Risk & Quality

  • Ensure compliance with healthcare regulations, accreditation standards, and internal policies
  • Maintain readiness for audits, inspections, and site reviews
  • Collaborate with HR and leadership on workplace safety, incident management, and documentation
  • Oversee completion and maintenance of required operational records

Financial & Administrative Oversight

  • Support budgeting, expense monitoring, bookkeeping, and cost-control initiatives related to operations as needed
  • Partner with billing, finance, and leadership to address operational impacts on revenue cycle
  • Manage vendor relationships and contracts related to clinic operations and facilities

Facilities & Systems Management

  • Oversee facilities management for both locations, including maintenance, equipment, and space utilization
  • Ensure systems, supplies, and infrastructure support efficient clinic operations
  • Coordinate with IT and vendors as needed to resolve operational or system issues


Excellent benefits, competitive wages. Parking is free and adjacent to the office. 

Please visit our website (www.PiedmontPediatrics.net) or our Facebook page to learn more about our practice. 

Requirements

Required

  • Bachelor's degree (Bachelor prepared nurses are welcome to apply)
  • 1-3+ years of operations or healthcare leadership experience
  • Experience managing staff and day-to-day operations 
  • Strong understanding of healthcare workflows, compliance requirements, and patient service standards
  • Familiarity with Electronic Medical Record systems

Preferred

  • Experience in pediatric outpatient, specialty practice, or ambulatory care settings
  • Knowledge of HR processes, scheduling models, and basic financial management
  • Familiarity with practice management systems, and operational reporting

Skills & Competencies

  • Strong leadership, communication, and problem-solving skills
  • Highly organized with the ability to manage competing priorities across locations
  • Collaborative and relationship-focused leadership style
  • Detail-oriented with the ability to see both operational details and big-picture impact
  • Calm, solution-oriented approach in a fast-paced healthcare environment

This job description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, abilities and working conditions may change as needs evolve. This job description is not to be construed as a contract for employment.  

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