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Knowledge Operations Manager Jobs in Madison, AL

PeopleTec, Inc.

Operations Specialist

Huntsville, AL · On-site

PeopleTec, Inc. is seeking an Operations Specialist to support our Redstone Arsenal, AL operations ... Capable of providing knowledge of human resources analytical principles and practices, management ...

PeopleTec, Inc.

Operations Specialist

Huntsville, AL

PeopleTec is currently seeking an Operations Specialist to support our Huntsville, AL location ... Capable of providing knowledge of human resources analytical principles and practices, management ...

PeopleTec, Inc.

Operations Specialist

Huntsville, AL · On-site

PeopleTec, Inc. is seeking an Operations Specialist to support our Redstone Arsenal, AL operations ... Capable of providing knowledge of human resources analytical principles and practices, management ...

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All JobsKnowledge Operations JobsKnowledge Operations Manager JobsKnowledge Operations Manager Jobs in Madison, AL

Knowledge Operations Manager information

See Madison, AL salary details

$27.8K

$56.9K

$106.2K

How much do knowledge operations manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for knowledge operations manager in Madison, AL is $56,855.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $69,400.00 per year, depending on experience, location, and employer.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.
What are popular job titles related to Knowledge Operations Manager jobs in Madison, AL? For Knowledge Operations Manager jobs in Madison, AL, the most frequently searched job titles are:
What job categories do people searching Knowledge Operations Manager jobs in Madison, AL look for? The top searched job categories for Knowledge Operations Manager jobs in Madison, AL are:
What cities near Madison, AL are hiring for Knowledge Operations Manager jobs? Cities near Madison, AL with the most Knowledge Operations Manager job openings:
Knowledge Operations Manager jobs near you
Operations Supervisor- Commercial Insurance (Remote)

Operations Supervisor- Commercial Insurance (Remote)

Insurance Office of America

Decatur, AL

Full-time

Medical, Retirement

Re-posted 21 days ago

Insurance Office Of America rating

8.9

Company rating: 8.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

44th of 281 rated insurance

Job description

Job Description:

Title:OperationsSupervisor - Commercial Lines

Work Mode:Remote (Southeastern US only)| Location/Supporting: Longwood, FL| Book Focus:General, Select Business
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations


About the Role:The Operations Supervisor - Commercial Linesis responsible fordirect leadership andday-to-dayoversight of Account Management staff within the branch. This includes guiding team performance, ensuring compliance with established processes and procedures,maintainingservice excellence, supporting staff development, and strengthening operational efficiency. Additionally, this role serves as a senior-level resource for complex client service needs and manages an assigned book of business.

Key Responsibilities:

  • Performance Standards:Monitor productivity, efficiency, quality, and service standards.

  • Culture Promotion: Promote IOA culture and support team engagement.

  • Professional Development:Support ongoing staff training and development.

  • Succession Planning:Develop future branch operations leaders.

  • Direct Staff Management:Lead Account Management staff and provide coaching and guidance.

  • HR Management: Ensure compliance with HR policies and processes.

  • Recruitment and Onboarding:Participate in hiring, interviewing, and onboarding.

  • Performance Communication:Deliver evaluations and maintain transparent communication with leadership.

  • Workflow Management:Assign and balance workloads to ensure service continuity.

  • Operational Process Excellence:Implement and enforce processes and best practices.

  • Data Analysis:Monitor and interpret performance data andtake actionas needed.

  • Data Integrity:Maintain accurate data across agency and carrier systems.

  • Account Management:Manage an assigned book of business.

  • Technical Support:Serve as a subject matter expert for coverage and service questions.

  • Client Relationship Management:Manage client relationships and support renewals and service needs.

  • Policy and Service Administration:Oversee policy administration, placement, billing, claims support, anddocumentation ofaccuracy.

  • Renewal and New Business Execution:Lead or support the full renewal and new business process.

  • Service Excellence:Deliver excellent service and proactively anticipate client needs.

  • Culture Promotion:Promote IOA culture and improve engagement.

  • Policy Compliance: Stay updated on company policies and procedures.

  • Champion IOA Values:Demonstrate integrity and leadership.


Ideal CandidateQualifications:

  • 5+ years ofindustry experience;or 7+ yearsof sales, marketing or relationshipmanagementexperience

  • Thorough knowledge of insurance brokerage and client needs

  • Required active licensing

  • Professional designationspreferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service,communication,multitasking, and organizational skills

  • Proficiency in MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


What to Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 70-90K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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