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Knowledge Manager Jobs in Edmonton, AB (NOW HIRING)

Canadian Blood Services

Knowledge Broker

Edmonton, AB · On-site

CA$99K - CA$117K/yr

About the role Canadian Blood Services is looking for a Temporary full-time Knowledge Broker to ... Our Innovation and Portfolio Management group is responsible for advancing transfusion and ...

SMS Equipment

Manager, IT Service Delivery

Acheson, AB · Hybrid

CA$115K - CA$125K/yr

Own and continuously improve ITSM processes including incident, request, problem, change, asset, and knowledge management. * Serve as Product Owner for the ServiceNow platform, driving roadmap ...

Daikin

Branch Manager

Edmonton, AB

Manage and oversee the day-to-day operations of the branch including staffing and ensure successful ... Provide knowledge and skill development opportunities for employees with proper training and ...

Flatiron Construction Corp

Equipment Manager

Edmonton, AB · On-site

CA$150K/yr

Maintains knowledge of Company's values and strategic plan. * Support published corporate policies ... Equipment Management Specialists (EMS) preferred * Knowledge of corporate equipment regulations ...

Flatiron Construction Corp

Equipment Manager

Edmonton, AB · On-site

CA$150K/yr

Maintains knowledge of Company's values and strategic plan. * Support published corporate policies ... Equipment Management Specialists (EMS) preferred * Knowledge of corporate equipment regulations ...

Freudenberg

Sales Manager

Edmonton, AB · On-site

Providing product technical knowledge to repair and maintenance staff * Supporting failure analysis ... Manage and negotiate quotations for new business and repair works * Assisting in troubleshooting ...

Spirit Omega Inc

Project Manager

Edmonton, AB · On-site

Experience and knowledge around Alberta Electric System Operator project lifecycle is highly ... Contractor Management; * Workplace Hazardous Materials Information System ("WHMIS") * Worker ...

Brandt

Territory Manager

Edmonton, AB

A successful Territory Manager (TM) will have extensive knowledge of all potential users of new and used Construction & Forestry equipment within their designated AOR, be aware and participate in the ...

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Knowledge Manager information

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$12K

$89K

$144K

How much do knowledge manager jobs pay per year?

As of Jun 30, 2026, the average yearly pay for knowledge manager in Edmonton, AB is $88,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $106,000.00 per year, depending on experience, location, and employer.

What does a knowledge manager do?

A knowledge manager is responsible for organizing, maintaining, and sharing an organization's information and knowledge assets. They develop systems and processes to ensure data is accessible, accurate, and up-to-date, often using knowledge management tools and collaborating with teams to improve information flow. This role requires strong organizational skills and familiarity with content management systems or databases.

What Is a Knowledge Manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

Are MIS jobs in high demand?

Management Information Systems (MIS) jobs are in high demand due to the increasing reliance on technology and data management across industries. Roles such as MIS analysts and IT managers require skills in database management, cybersecurity, and enterprise systems, making them valuable in the job market.

What are the 5 P's of knowledge management?

The 5 P's of knowledge management are Purpose, People, Processes, Platforms, and Practices. These elements help organizations effectively create, share, and utilize knowledge, which is essential for a Knowledge Manager to develop strategies that improve organizational learning and decision-making.

How does a Knowledge Manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What jobs make $1,000,000 a year?

In the field of knowledge management, high salaries reaching or exceeding $1 million annually are rare and typically associated with executive-level roles such as Chief Knowledge Officer or Chief Information Officer in large organizations. These positions require extensive experience, strategic leadership skills, and often involve overseeing enterprise-wide information and knowledge assets. Most knowledge managers earn significantly less, with top executives in related fields earning high compensation packages including salary, bonuses, and stock options.

What are the key skills and qualifications needed to thrive as a Knowledge Manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

More about Knowledge Manager jobs
What cities near Edmonton, AB are hiring for Knowledge Manager jobs? Cities near Edmonton, AB with the most Knowledge Manager job openings:
Knowledge Manager jobs near you
Infographic showing various Knowledge Manager job openings in Edmonton, AB as of June 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $88,962 per year, or $42.8 per hour.
Technical Content & Knowledge Specialist

Technical Content & Knowledge Specialist

PCL Construction

Edmonton, AB

Full-time

Posted 13 days ago

PCL Construction rating

7.0

Company rating: 7.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

The future you want is within reach.

At PCL, your personal and professional growth is our passion. We're excited to help you discover what's next in your journey so you can build a legacy that you're proud of. With locations and projects across North America and beyond, exciting opportunities are waiting for you in dozens of cities.

As a Knowledge Architect for our Edmonton NAHQ office, you will be a trusted steward of corporate knowledge, enabling teams across the organization to access accurate, timely, and relevant information when they need it most. You’ll play a key role in designing, maintaining, and evolving PCL’s corporate knowledge base, ensuring our business guides, best practices, directives, and policies are clear, current, and easy to navigate.

You’ll collaborate closely with subject matter experts, corporate teams, and district partners to organize and optimize content, strengthen governance practices, and promote consistent, high‑quality documentation across the business. Your work will directly support operational efficiency, sound decision‑making, and knowledge sharing at scale.

In addition, you’ll help champion continuous improvement and innovation in knowledge management, including exploring emerging tools — such as AI — to enhance how information is curated, maintained, and accessed across the organization.

Responsibilities
  • Develop and implement strategies for effective knowledge sharing across the organization, including maintaining and enhancing the Knowledge section of PCL’s SharePoint‑based intranet.
  • Oversee the creation, revision, organization, and governance of corporate knowledge documents, including Business Guides, Best Practices, Mandates, Directives, and Policies.
  • Coordinate regular reviews with subject matter experts to ensure content remains accurate, relevant, and up‑to‑date, and proactively update, archive, or retire outdated information.
  • Design and maintain document taxonomy and metadata standards to improve searchability and content retrieval across the organization.
  • Serve as a SharePoint subject matter expert, providing guidance on structure, navigation, permissions, workflows, and user experience optimization.
  • Collaborate with corporate departments and district teams to support local knowledge areas while maintaining alignment with corporate standards and taxonomy.
  • Provide editorial oversight, including editing and proofreading, to ensure clarity, consistency, tone, and alignment with corporate communication standards.
  • Analyze data such as search trends, page views, and user feedback to identify content gaps and prioritize improvements.
  • Explore and evaluate new tools and technologies — including AI‑enabled solutions — to enhance knowledge management processes and recommend opportunities for adoption.
  • Build strong, trusted relationships with internal stakeholders and act as an advisor on knowledge‑related matters.
Qualifications
  • Bachelor’s degree in Information Management, Knowledge Management, Library/Archive Science, Business Administration, or a related field, or an equivalent combination of education and experience.
  • Proven experience in a knowledge management, information management, or content management role (e.g., Knowledge Manager, Technical Writer/Editor, or similar).
  • High proficiency with Microsoft Office 365 and SharePoint, with the ability to design, manage, and optimize intranet content and document libraries.
  • Strong technical writing, editing, and proofreading skills with exceptional attention to detail.
  • Ability to understand and work with construction‑related or technical content, or demonstrated ability to learn industry terminology quickly.
  • Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels of the organization.
  • Highly organized, self‑directed, and comfortable managing multiple priorities and review cycles.
  • Analytical mindset with the ability to use data to inform decisions and improvements.
  • Adaptable, proactive, and energized by continuous improvement and change.
  • Certification like Project Management Professional (PMP) or Change Management considered an asset.

Your Work Has Purpose Here

PCL projects are where life happens, where communities connect, careers begin, and progress is made. Regardless of the type of project, we are building something bigger: a future that's inclusive, resilient and full of opportunity.

At PCL Constructors Inc., we are committed to creating a workplace where everyone belongs. We value the diverse experiences, identities and perspectives our employees bring. Employment decisions are based on merit, potential and the drive to make a difference, regardless of race, gender, age, ability or background.

We know everyone's needs are different, if you require accommodation during the application process, please contact careers@pcl.com and include the position and location of interest.

This recruitment process does not involve the use of artificial intelligence (AI) to screen, assess, or select applicants. All hiring decisions are made by human reviewers.

Company: PCL Constructors Inc.

Primary Location: Edmonton, Alberta (Corporate)

Job Title: Technical Content & Knowledge Specialist

Requisition ID: 11931

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