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Knowledge Manager Jobs in Dallas, TX (NOW HIRING)

TIAA

Director, Portfolio Management

Dallas, TX · On-site

$139K - $188K/yr

TIAA is looking for a Director, Portfolio Management, to join our D&CX team. This is a hands-on leadership role responsible for building, operating, and continuously improving our portfolio ...

TIAA

Director, Portfolio Management

Frisco, TX · On-site

$139 - $188/hr

TIAA is looking for a Director, Portfolio Management, to join our D&CX team. This is a hands-on leadership role responsible for building, operating, and continuously improving our portfolio ...

TIAA

Director, Portfolio Management

Dallas, TX · On-site

$139K - $188K/yr

TIAA is looking for a Director, Portfolio Management, to join our D&CX team. This is a hands-on leadership role responsible for building, operating, and continuously improving our portfolio ...

Converge Resources

SNOW Product Manager

Dallas, TX

Lead Knowledge Management strategy and migration activities, including taxonomy, content standards, search optimization, governance, lifecycle management, and KCS adoption. Support Incident, Problem ...

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All JobsKnowledge JobsKnowledge Manager JobsKnowledge Manager Jobs in Dallas, TX

Knowledge Manager information

See Dallas, TX salary details

$39.1K

$77.4K

$110.5K

How much do knowledge manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for knowledge manager in Dallas, TX is $77,391.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $93,000.00 per year, depending on experience, location, and employer.

What is a knowledge manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

What does a knowledge manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What are the key skills and qualifications needed to thrive as a knowledge manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

How does a knowledge manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn a median annual salary of around $80,000 to $110,000, depending on experience, industry, and location. Senior roles or those with specialized skills in information systems or content management may earn higher salaries, often exceeding $120,000 annually.

What is the career path of a knowledge manager?

A knowledge manager typically starts in roles such as information specialist or librarian, then advances to senior knowledge management positions, team lead, or director. Career progression often involves developing expertise in information systems, data management, and collaboration tools, with certifications like CKM (Certified Knowledge Manager) supporting advancement.

What skills do you need to be a knowledge manager?

Knowledge managers need strong communication, organizational, and analytical skills to effectively organize and share information. They should be proficient with knowledge management tools and technologies, such as content management systems and collaboration platforms, and often require a background in information science, library science, or related fields.
More about Knowledge Manager jobs

What are popular job titles related to Knowledge Manager jobs in Dallas, TX?

For Knowledge Manager jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Knowledge Manager jobs in Dallas, TX look for?

The top searched job categories for Knowledge Manager jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Knowledge Manager jobs?

Cities near Dallas, TX with the most Knowledge Manager job openings:

Knowledge Manager jobs near you
Infographic showing various Knowledge Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $77,391 per year, or $37.2 per hour.

Manager, Legal Research Solutions

Freeman Mathis & Gary

Plano, TX

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Freeman Mathis & Gary, LLP is a nationally recognized Am Law 200 law firm with over 500 attorneys servicing clients in 40 offices and 22 states seeking an experienced Legal Research Manager to join the firm in any of its office locations. The Legal Research Manager is an integral member of Freeman Mathis & Gary LLP's Knowledge Management Team and reports directly to the Director of Knowledge Management. This role serves as the firm's primary resource for legal research solutions and supports the firm's commitment to practical innovation, continuous improvement, and the effective use of knowledge and technology. The Legal Research Manager supports attorneys, paralegals, and business professionals through legal research expertise, product ownership, training, vendor management, analytics, and continuous improvement initiatives. A key focus of the position is driving adoption, maximizing value, and ensuring effective use of legal research tools to support exceptional client service.

The following set of success factors describe the characteristics of those who are successful in our Firm:

  • Helpful, Congenial, Personable, Positive
  • Unpretentious, Approachable, Respectful, Team Oriented
  • Accountable, Takes Ownership, Corrects Mistakes
  • Organized, Timely, Confidential, Responsive (within 24 hours)

Duties and Responsibilities:

Legal Research & Solution Expertise

  • Serve as the firm's primary in-house resource for research workflows, including complex legal research, citation validation, negative-history review, and primary and secondary source research.
  • Develop and maintain saved searches, alerts, templates, quick-reference materials, and best-practice guidance to support consistent and efficient research practices.

Product Ownership, Adoption & Training

  • Own and execute the legal research product roadmap in alignment with firm priorities, user needs, and Knowledge Management objectives.
  • Evaluate new features and functionality, coordinate pilot programs, manage release communications, and prioritize product enhancements, backlog items, and product opportunities.
  • Develop training, adoption resources, product updates, and feedback channels for attorneys, paralegals, and other users, including support for a user-feedback structure.

Support, Vendor & Stakeholder Management

  • Serve as the primary point of contact for legal research solution questions, product guidance, support triage, and issue escalation.
  • Resolve user inquiries where appropriate and coordinate vendor or internal support matters through resolution, maintaining ownership of open issues and facilitating appropriate escalation and follow-up.
  • Partner with vendor representatives, procurement, KM leadership, attorneys, paralegals, and business professionals to optimize product performance.
  • Support business reviews, renewals, stakeholder communications, and vendor relationship management.

Analytics, Reporting & Continuous Improvement

  • Monitor product adoption, user satisfaction, utilization trends, support metrics, and other relevant success measures.
  • Prepare recurring reports, dashboards, and recommendations for Knowledge Management leadership and key stakeholders to support product decisions and strategic planning.
  • Analyze usage data, feedback, and support trends to develop recommendations for training, research strategy, documentation, support processes, and product improvement.
  • Other duties as required.

Education, Experience & Skills:

  • J.D., MLIS, Paralegal Certificate, or equivalent legal research experience preferred.
  • 3+ years of legal research experience in a law firm, corporate legal department, court, law library, or similar legal environment.
  • Advanced proficiency with legal research solutions and legal research workflows, including citation validation, negative-history review, and primary and secondary source research.
  • Strong understanding of research strategy, citation standards, and practical legal research methodologies.
  • Demonstrated ability to manage user support requests, issue escalation, and competing priorities while maintaining strong ownership and follow-through.
  • Strong written, verbal, and interpersonal communication skills, including the ability to explain research tools, product functionality, recommended workflows, and support guidance clearly to attorneys, paralegals, business professionals, vendors, and firm leadership.
  • Ability to analyze usage data, feedback, support trends, and product information to identify patterns, risks, opportunities, and practical recommendations.
  • Exceptional organizational skills, high attention to detail, strong analytical and problem-solving abilities
  • Experience with Thomson Reuters products, including Practical Law, Drafting Assistant, Litigation Analytics, Quick Check, KeyCite, Precision, and related solutions is preferred
  • Experience in Knowledge Management, Legal Technology, Legal Operations, Innovation, Change Management, Product Ownership, or related disciplines is preferred.
  • Familiarity with backlog management, user research, pilot programs, release planning, roadmap communication, and adoption campaigns is preferred.
  • Experience utilizing dashboards, surveys, utilization reports, and metrics to evaluate adoption, user satisfaction, and product effectiveness is preferred.

What We Offer You

  • Competitive compensation
  • Opportunity for growth and advancement within the firm
  • Speaking and Writing Opportunities
  • Comprehensive benefits package, including medical, dental, and vision
  • Bar expenses paid by the firm
  • HSA and FSA plans available for employees and dependents
  • Generous PTO policy
  • 401K plan including a 3% Employer Safe Harbor contribution
  • Firm paid life insurance and long-term disability
  • Employee Assistance Program
  • Year-end bonuses and referral fee programs

EEO Statement

Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drugfree workplace policy, which includes the ability to pass a preemployment drug screen. Employees may be subject to reasonablesuspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.

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