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Knowledge Manager Jobs in Dallas, TX (NOW HIRING)

DataBank

Knowledge & Training Specialist

Dallas, TX · On-site

DataBank's managed data center services are anchored in world-class facilities. Our customized ... The Knowledge & Training Specialist (KTS) is responsible for maintaining the operational knowledge ...

DSI

Sales Knowledge Platform Manager

Richardson, TX · On-site

Conduct and manage the mobile knowledge tool's day-to-day operations, delivering an exceptional end-user experience that ensures optimal performance, useability, and reliability. * Define and ...

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All JobsKnowledge JobsKnowledge Manager JobsKnowledge Manager Jobs in Dallas, TX

Knowledge Manager information

See Dallas, TX salary details

$43K

$85.2K

$121.7K

How much do knowledge manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for knowledge manager in Dallas, TX is $85,191.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,300.00 and $102,400.00 per year, depending on experience, location, and employer.

What does a Knowledge Manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What Is a Knowledge Manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

How does a Knowledge Manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What are the key skills and qualifications needed to thrive as a Knowledge Manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

More about Knowledge Manager jobs
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Knowledge Manager jobs near you
Infographic showing various Knowledge Manager job openings in Dallas, TX as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $85,191 per year, or $41 per hour.
KNOWLEDGE MANAGER / TECHNICAL WRITER

KNOWLEDGE MANAGER / TECHNICAL WRITER

Programmers.io

Dallas, TX • On-site

Contractor

Posted 26 days ago

Job description

Description

Sales One is a proprietary AT&T platform that enables sellers to dynamically create proposals and respond to RFPs. The Knowledge Manager is responsible for developing and maintaining content assets that support our sales enablement tools. This involves creating, refreshing, validating new and existing content in collaboration with product, legal and business partners.

Key Responsibilities

  • Write, edit, optimize and audit Q&A pairs while ensuring 100% accuracy to properly support our searchable database of answers to RFP questions
  • Continuously audit and refresh existing Q&A pairs based on asset management cycle
  • Use and actively contribute to content systems (standards, voice and tone, and messaging)
  • Support other KMs to help write and edit product content to ensure content consistency
  • Collaborate with various stakeholders to understand their knowledge needs
  • Support content quality control
  • Analize metrics to help drive content development prioritization

Skills

  • Bachelor's degree or more in English, History, Journalism, or similar field
  • Familiarity with UX best practices, accessibility, and content system thinking
  • Good understanding of knowledge management tools
  • Portfolio that showcases work
  • Exceptional written and verbal communication skills.
  • Exceptional interpersonal skills and relationship building across complex organizations.
  • Strong collaborator and communicator